Primo Home Services is still tops! We are doing some renovating and wanted the wires and cable box for our TV in the bedroom to be hidden/more organized. The guys at Primo came and knocked it out of the park. Great job, zero mess, great pricing. Highly recommend! read more

Primo home services are excellent! The workers arrived early and did an awesome job. Primo's workers are professional and experienced. Also of importance, prices for services are reasonable. Primo home services is my go to company for needed home services. read more

Good evening! I wanted to say thank you for the GREAT SERVICE I received from your installers on Saturday. They were TIMELY and very friendly and walked me through the entire process. William and his assistant were super respectful and professional when they came to do the work. So much so that I had to let you know and even want to refer them whenever I know someone who needs to have a job done. Their professionalism was unmatched and they did what they had to in order to get the job done properly! Thank you again read more

Primo Home Service are amazing!!!! From presentation to professionalism to making you feel safe!! Their employee John and assistant were so kind and respectful get straight to the task. I cannot wait to use them for our apt small "facelift". I have plans to renovate my bathroom and kitchen and cannot wait to document the entire process. Truly the very best!! read more

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Favorite tv mount installer! Responsive, clean and I love their TV mount! I do recommend them! read more

Primo Home Services - TV Mounted - Handyman Near Me - New York, New York

Thank you, Primo Home Services, for elevating and transforming our living area with a stunning new Accent Fireplace Wall which we love! This is our second project with PHS, and the experience from start to finish on both projects has been phenomenal. Delvin and his assistant were knowledgeable, professional, mild-mannered, and incredibly accommodating, leaving our place spotless. We look forward to working with Primo Home Services again on our upcoming bathroom renovation project! read more

Primo Home Services - Handyman Near Me - New York, New York

I just used Primo Home services to hide my wires in the wall behind my TV (cable and internet wires etc) The gentleman, John and his assistant who did the job first explained everything to me and gave me several options They did an excellent job, were very professional, nice, and even cleaned up after drilling in the wall. They also hid some wires by my couch for no additional charge The price to do this work was very reasonable, and I was able to get an appointment immediately I would highly recommend them and will definitely use them again in the future Thank you so much -jayne read more

I have never had the opportunity to work with Prmo Home Services until today. They were extremely helpful, knowledgeable and friendly. They made the whole process of installing all of our fans , tv's and art work quick and painless. They also made numerous suggestions which were so helpful. We will definitely be using them again in the near future! 10 out of 10!!! read more

Please offer more services! I've used them to mount all my TV's and just discovered they also do electrical work. I just recently got ripped off by Gold Medal Services and found out I could've gone to primo instead. Primo is the best because they are transparent, honest, skilled, knowledgeable, and quickly available. I'm amazed at how difficult it is to find these characteristics in people who offer home services. I will always check with you guys for all jobs first before googling anyone else. Thank you primo read more

TLDR: It's a sign of poor business practice when Primo's response to me requesting to file an insurance claim for damage their poor work caused is retaliation. It's also in poor taste that they fabricate their handling of this situation, instead of owning that they fell short here. Primo installed a wire cover that fell after 4 days and damaged my wall. I requested a refund or to file an insurance claim to cover repair and they told me to never book them again. No repairs were ever made to my wall by Primo. They put a wire cover over the damage and called that fixed. Primo also charged me again for that existing wire cover that had fallen when they returned to fix and complete the job. I asked for that double charge to be adjusted. Primo considers that a refund for the damaged wall. They can't do math either. Proof of overcharge is attached. I was refunded once after I alerted them of the double charge. I have yet to see proof of the final refund I requested. Additionally, the cord that I was told I needed at visit 1 to finish the job wasn't even used in the final install. AND my wires are STILL NOT COMPLETELY COVERED! I apparently needed some other cord that they didn't note in 2 previous visits. Not the cord they charged me $10 for that's now sitting unused or the 25ft. HDMI cord they told me I needed to buy. -- Primo returned for a second visit to complete the wire coverings. I purchased the requested cord and had 1 wire cover installed while I considered my options for completing the set up. This wire cover fell from the wall after 4 days and left a patch. I know that sometimes things happen, so I notified the company and scheduled a visit to fix that and complete the entire wire covering job. When all of the work was finished, I asked them to refund me for the fallen wire cover as I would have to pay to repair the wall, likely when I move out of my apartment. Primo told me that it was just paint and that I would have to pay to patch the holes from the tv mount when I moved out anyways, so it wasn't a big deal. They also said that since I discussed finishing the set up, I shouldn't be refunded and that they needed to be paid for their wire cover material. They refused the $25 refund. My building required a certificate of insurance (which I paid for Primo to produce), so I asked that we go forward in filing an insurance claim since they refused the refund. I received a message from Primo stating that they had worked endlessly to please me and that I was forcing them to refund me by asking to file an insurance claim. They also asked that I never book them again. Their message also said that in their effort to rectify the situation, they had to use their time and gas to finish the job. Of course they did. It wasn't finished correctly and I paid for every visit. I mentioned that I had to take time from work for subsequent visits and Primo told me that I should have scheduled them on my day off. Wow! The audacity. Very dramatic and unnecessary experience. There will likely be a colorful reply story below describing how they bent over backwards to do the quality job that I PAID FOR. Enjoy reading that and then go look for other options :) read more

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"Primo" doesn't begin to describe this handyman service. Professional from when you book your job to when you close your door behind their provider. Excellent work done intelligently and efficiently. No fuss, minimum gab, a great experience. And then they hit you with the bill. The estimate seemed low and there was a lot of assembly required to mount my chandelier. Surely the final price would be higher. More in line with what other people charge. Surprise! The job cost just what they said it would cost with a dimmer switch installation thrown in. And Brian, the electrician, told me the work is guaranteed. Return service call no charge! Plumbing, furniture assembly, they have a very long list on their website. Thank God. I will never call anyone else! read more

Hired Primo Home services to mount a yoga swing in my daughters apartment. These guys did an amazing job. They were done in less then an hour. They even cleaned up the little mess they made. I am beyond impressed. Can't wait to use them again in the near future. read more

Primo Home Services - Handyman Near Me - New York, New York

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Guys show up with no masks. I tell them I can give them masks. They say they have been vaccinated. Isn't that nice? WHAT DOES THAT MATTER nowadays? Then when he asked if he could come in look he begged for masks? Go figure. I found out at the last minute that they are not electricians, even though they can do some simple low voltage type of work. My new video doorbell, however is a little different. You have open the Chime box and bypass it with wiring that comes in the new doorbell kit so that it does not ring. It comes with it's own CHIME that gets plugged into the wall of your home and this chime also stores the data on it so you don't have to pay Ring's or Nest's subscription fees to view footage. They don't know anything about finding a transformer or jumping the wiring of the existing chime because they've never installed Eufy before. It is a WIRED doorbell with simple enough wiring, but that extra step of working on the actual existing mechanical chime to shut if off they were uncertain of. I was assured they could do this work and asked if they could do the bypass of the chime (or even if they knew what that was) and it turns out they are not familiar with my brand's security camera products. They should watch some youtube videos and ask around. Not everyone buys a Ring Camera. Young lady calls me to tell me that she will never service me again. Well, they only came to my home once, years and years ago to install two air conditioners that I got from Amazon in 2015. I've never used them since then. That's a whole different ball of wax. I recommend you take time to figure out how new products work and are installed. Eufy is not that new but they have wonderful products that can be used so you don't have to pay for monthly subscription to view footage. Storage is on board and can be viewed on your phone for many, many days. www.eufy.com Learn about products so you can install them correctly. Why I need you to just hang it up? read more

I found them at Yelp and was pretty impressed with the ratings, so I thought I would call then to mount my TV. But the work was really disappointing. The TV looks crooked and completely out of place in the room. When I told the guy that the TV is not straight, he insisted that it is and that he cannot do anything about it. It's neither parallel to the ceiling nor to the wall. When I measured the distance between the bottom of the TV and the floor, there was a difference of more than an inch between the two ends of the TV! This is really shoddy work. It looks so bad that we have to call someone else to remount the TV. Total ripoff. Edit: Primo got back to me after the review and sent someone to make sure that the TV was parallel to the ceiling and floor. They still kept mentioning that it wont be parallel to ground level and its unusual but you would want it to look straight in the room. Satisfied with the service. read more

Primo Home Services - Looks crooked - Handyman Near Me - New York, New York

Exceptional service and quality of work. I have used Primo Home Services 2 different times to mount large TVs. Easy communication/ scheduling, professional quality, on-time, super clean, very friendly, great value. I could not recommend them enough for any of your home improvement needs!!! Thank you!!! read more

These guys are incredible. Responsive, fair, and customize what you need on the fly...that's more than you can ask for. I initially found these guys about a decade ago when it was a small business that only did tv mounting. I thought it was great marketing and pretty cool that the crew did pull ups on the completed mounting jobs to show how sturdy their work was and then posted it on Facebook...so I had to book and see for myself. 10 years later I've had them mount many tvs over multiple places that I've lived and have referred them to friends, never had anyone unhappy. Most recently I found out that they do mostly all home services (Tvs, sound systems, entertainment, camera installation, ring/doorbells, etc)...so I hired them for more. Hands down one of the best finds...HIGHLY recommend. Ryan read more

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First things first: it has been several weeks and the TV has not fallen. :) So far so good LOL. But in all seriousness - Primo is great! I wanted a 43" Samsung frame TV installed on a drywall which has thin 3D PVC panels glued to it. Dish Smart Home Services cancelled my installation appointment 3 days prior to it. They sent me the following message: "We do not have the tools required to mount the TV on surfaces other than drywall." Seriously? The 3D panels are 1/16" thick. What kind of a national company specializing in TV installation does not have the tools for that? I could understand charging more because of the 3D panels complicating the job. But simply cancelling the job for that reason is unprofessional. Anyway. I came to Yelp and contacted Primo because of all the positive reviews. I got a reply to my text within 15 min. I spoke to a very pleasant woman over the phone who helped schedule my installation. The 2 installers who came to do the job arrived on time. They were able to pinpoint exactly where the metal studs were in the drywall. No unnecessary cutting/drilling. All wires were hidden as requested. My TV was attached exactly where I wanted it. Very happy with the level of communication from start to end. read more

Primo Home Services - Yes, that white "frame" on the wall is actually a Samsung TV. :) Thanks, Primo! - Handyman Near Me - New York, New York

Rich and Caesar just finished installing two TV's on the wall. They were polite professionals doing a very clean job. They arrived with all the backets and cable required to do the job correctly. Even my wife is happy with the installation!!! I highly recommend them !!! Thanks for a great job!!! read more

Primo Home Services - 6o inch mounted on wall - Handyman Near Me - New York, New York

Absolutely wonderful experience. Braulio and Yesennia were top notch to work with. It was a fantastic and quick installation for our home in a nice newer community, and at move out, they came out, patched up the holes from the mounts. They made as customer for life (when I'm living in NY/NJ). They take great care of their customers, this is a very well managed company. I would gladly have them come back to my home. Anyone who is looking for an upstanding business with character to have come to their home and set up their entertainment system will be amazed with their professionalism. Great people, great work, great company. read more

Primo Home Services was incredibly helpful. I was having some trouble mounting my TV so I emailed them and within less than five minutes they got back to me. My building has some insurance requirements for people doing work and they were able to accommodate very easily. They did an amazing job mounting my tv. Super quick, easy and friendly. 10/10 would definitely hire again! read more

Absolutely outstanding and the great reviews don't lie. Not only is Primo professional but the prices are good! They were in & out without any issues, professional & got the job done well. These guys know what they are doing. They were able to anchor the three mirrors to my walls perfectly. I am so glad I was able to find them & would absolutely recommend Primo. I will be using them in the future for any other home projects I have. Thank you guys! read more

Primo Home Services - Mirror - Handyman Near Me - New York, New York

Primo was extremely professional and efficient. They did a great job mounting my 65 inch TV and hiding the wires. Best wall mount service I have ever used! I highly recommend if you are looking for a company who shows up on time, explains options without selling you, and listens to customer preferences. Couldn't be happier. read more

Primo Home Services - Handyman Near Me - New York, New York

Primo has done all our TV instillation for the past 8 years. They have always done an amazing job. Their staff is professional and friendly. we recently moved to NYC, and they just finished hanging 3 new TV's for us. They did another perfect job. I highly recommend using Primo every time. read more

Let me just start off by saying that I had a scheduled appointment with a company called puls at 10am and one of the techs called and wanted to come later. I told him no because I had to go to work and he never responded back and called the company and said I cancelled. Fucking idiot. I work alot so I barely have time,but I did my research and found Primo tv. Not only they did respond immediately, they send a guy over to mount my TV within the hour. Price was excellent and Oscar came and did an amazing easy and quick job. Oscar asked me if I wanted to hide the wires but I told him no, kinda wish I did but the owner of the house was already skeptical about me putting the TV on the wall so I just left it as it. Very professional and I'm glad I got my tv mounted on the wall from this company. Would definitely recommend to friends/family read more

Primo Home Services - Great, fast, and professional customer service and installation! - Handyman Near Me - New York, New York

Very happy. The guys were very professional and really did a nice job installing my TV. read more

Primo Home Services - Handyman Near Me - New York, New York

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These guys are awesome. From the prompt response time to the actual work, they were great. I had 2 TVs mounted, and he did the job flawlessly, and it took him no time. I was so impressed, not only did I refer them to a friend of mine who had 2 TVs mounted a week later, but I also called them back for handyman work. I needed a bunch of artwork and mirrors hung. They sent out 2 handymen who were very professional and made sure that I was satisfied with everything before they moved to the next item. Most importantly (to me) is that they also have later working hours. I usually don't get home from work before 7pm and they were still able to accommodate me. That's pretty hard to find. I will certainly be contacting them for any future handyman work that I need and anytime that someone asks for tv mount/handyman recommendations, Primo is first on the list! read more

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I had a 65 inch hung on the wall. Great service, punctual and very responsive. Very happy all around.

Very happy with the level of communication from start to end. All scheduling was done via Yelp messages and I received a phone call 30 minutes prior to arrival. Price was competitive Received service and workmanship that I expected. They did clean up prior to leaving They made sure TV and surround sound was working properly before leaving TV looks excellent, all wires hidden. Thanks again guys! read more

(October-2018)So I ordered a TV installation through amazon and this is the company they paired me with, and I am extremely satisfied with their level of service and knowledge. I would highly recommend them. They were earlier then the time scheduled (which worked out great for me) and they were done in 15 minutes and configured my cable remote to the new TV, just awesome!! Wonder if they offer any other services. Do you paint as wellDefinitely trust them with your TV installation! Fast forward to 10/28/2020- I am so glad I saved their info from my last tv installation which I initially ordered through amazon who set me up with them. They seriously are just really good at what they do. This time I had a brand new 70 inch to replace the previous one (55in) that they mounted for me, and the 55in was to be moved and mounted in my sons room. I assumed it should be a 2 person job bc both TVs are super heavy. So I was a little nervous when it was just one person that came. Let me tell you Juan (the installer) was impeccable. He was able to get both jobs done to perfection on his own. Also, the person that I scheduled with via text was also very accommodating and friendly, because there was a chance I may have had to reschedule due to a delivery time issue from P.C. Richards. Glad to say it all worked out! They're all very professional and friendly! Don't hesitate to contact them for services. read more

Primo Home Services - 70 inch that replaced the 55inch. - Handyman Near Me - New York, New York

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Primo is absolutely amazing and can do it all!! Maluma baby and Primo are an amazing duo! I highly recommend them. If you want a pristine work in your home, call Primo Services. read more

Professional, sleek, efficient, responsive, and driven by customer satisfaction. Stop scrolling, search no more. read more

Primo Home Services - Handyman Near Me - New York, New York

I requested a quote from Yelp on Friday and they were in my house Saturday. The did such an amazing job mounting my tv, installing my Sound bar and mounting my mirror. They were clean and kept me informed of what they were doing as they were working. The prices were extremely reasonable and they did a fantastic job - highly recommended! read more

Phnonmial experience! So glad I found this company. Super fast rest (they booked me and had the team out the next day). The women I spoke to on the phone to book the installation, Indiana, is fantastic. She is friendly, efficient and super accommodating. I asked a million questions and she answered them all and was patience the entire time. The guys that did the job were professional, courteous and quick! They made sure the job was done well and exactly how I wanted it. I would recommend them 100% The price was reasonable and they guarantee their work!! read more

Primo Home Services - Handyman Near Me - New York, New York

Hired Primo Home Services to install two window AC units. They were very patient with me prior to actually getting the work done as I dealt with my building management to ensure they were properly insured. Primo provided all the necessary documentation, but between the property manager going on vacation and some misunderstandings on what was needed took a lot longer than I would've liked. Once that got settled, we got an appointment set up soon after and they worked quickly and were very professional. Was really happy to find someone local and would recommend them to anyone. read more

The ONLY contract company I will let work in our home. Everyone is very knowledgeable and realistic on the work that needs to be done and done the correct way! They did our basement decor and put all out accessories together ex pool table. They re did our bathroom and installed a vent and now re-modeling and painting our first floor! Truly the best read more

Let me start of with the positive - these guys showed up on time and and on short notice.... With that being said my 70" TV now sits side ways b/c the mounts they use are total garbage. I was told that these particular mounts tilt sideways? WHY ARE YOU USING DEFECTIVE MOUNTS? (I was told this after the install was complete) - take a look at the photos I posted it looks totally ridiculous and now i have to pay another company to come and fix their mistakes. Not to mention my sound bar is NOT in the middle of my TV... If I wanted a crappy job I could have just done the job myself and saved the money. The install guys were nice and tried their best but their work just isnt that great and there is no way a company that mounts TV's on walls for a living should be selling wall mounts that dont work properly - I cant move my TV b/c if i do it tips all the way to one side. ** QUICK UPDATE - Braulio (the owner) reached out immediately to me after my post and offered to come and fix the work himself. I passed b/c I found another company to fix it but it was a solid move by Braulio to make it right! read more

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Installed A/C units. I will use them again. Have their act together and very professional. Nice people also.

Second job was a great as the first three years ago. Thank you Primo! Installed two TVs in 90 mins. Great service.

We just hired primo to do some installations on new TVs plus outdoor flood smart lights. We are just as happy as we were three years ago. Highly recommend! read more

The management office of the apartment building my mom lives in is a nightmare. They made getting work done very, very difficult. Primo Home Services was patient, communicative and professional. I highly recommend them. They will be the first people I call in the future. For sure! read more