They destroyed my real nails when all I asked for was an almond shape. I had to get the sns removed afterwards because of how embarrassing this looked. They also cut my fingers up. read more

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AWFUL do not waist your money here!! i just got my nails done and each nail is a different shape i asked for coffin shape and some are coffin and some are an almond shape. i asked for her to fix it and she got irritated and still did not do it right. i am not very happy. i do not recommend going to this place. they are rude and the place is dirty! read more

Nail Optics - Nail Salons Near Me - Carrollton, Georgia

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Not particularly clean (dirty, stained tables and towels --maybe, hopefully, the instruments are clean). Serious problems with communication and customer service. The place is not relaxing, so if you're looking to pamper yourself or feel luxurious, this is NOT the salon for you. The manicure itself was extremely rough, as was the forearm and hand massage. Again, not relaxing. The worst thing: my nails are in considerably *worse* shape then they were when I went in, and I went for a plain jane manicure. It was cheap, and I can tell you why. I can't believe the ridges created by their tools and the excessive breakage (which I wasn't experiencing before I went). Avoid. read more

I wish I would have trusted the reviews, and not gone to this salon because it was convenient. These ladies are rude to you and talk about you in their native language. I'm so disappointed to be treated this way. The service is poor and the work is good. I'm a huge tipper too!!!! read more

My friend came in to get her nails done for a special trip she's about to embark on. This is the incredibly poor job she received! When she attempted to nicely ask for them to be redone or have her money returned, she was met with rude and unprofessional response. She was too nice to push, so I'm going to come to her defense and say "HOW DARE YOU TAKE ADVANTAGE OF A LADY LIKE THIS! You should be ashamed of such tacky, shoddy, workmanship and your response to the situation was absolutely reprehensible! I hope everyone sees this and chooses to go elsewhere. read more

Nail Optics - Nail Salons Near Me - Carrollton, Georgia

I have been here a couple of times with my friend that uses this place religiously. She loves them. I had a mani-pedi. It was amazing. They are very helpful and want to get the job done right. I do not like that they have conversations with each other while waiting on you. They do not speak English much and it make it feel like you are eavesdropping. However, their work is the best that I have experienced. read more

went here to get a gel fill in and the lady that did my nails was rude. She kept trying to up-sell me, (I get that it's her job), but if I tell you I want one thing and you keep trying to get me to spend more money, i'm eventually going to frustrated. She then went on and said how she wanted to just take all my nails off and redo all of them over (of course extra money for them), and I declined. She had an attitude the whole time and I believe it was because i wouldn't let her up-sell me on anything. Terrible customer service. read more

Rude! They get mad because u don't choose the expensive pedi package. They want u to purchase the $40 one. My feet got smack one time instead of massaged with the hot towel on. They don't speak to you and be courteous, they just speak their language to each other. No how are you doing today, just questioning what you want from them. This is my first time coming here as i sit with this orange toenail polish on and MY LAST. Disrespectful AF! My husband choose this place, suspectly empty....now i see why.....and it's Saturday. read more

This place is not good. The woman who did my pedicure poured acetone instead of alcohol all over my toes. The crap burned like hell. Second my pedicure was botch. She did not put on a top coat and my toes got messed up. They still charged me 45. I would have rather gotten my nails done at Walmart. read more

The WORSE full set I have ever gotten. I basically flushed $23 down the toilet. The man has no idea what he was doing. The gel didn't even cover my entire nail bed then he got an attitude when I corrected him. The layer of gel was way too thick I told him and he still continued. My nail were crooked and it's only been a week and they are lifting up. I will never go back. Worse full set ever!! Poor work read more

Never use this place! The prices posted on the sign do not reflect what they will charge you AFTER service is rendered. Not only did I pay for 3 fill ins I bought a full set. We didn't do anything special or fancy but they added $17 to each service to paint our nails. They added $68 to my bill for painting our fingernails. I'm sorry but that's part of the full set/fill in price. This is the first review I've ever left and when I told the lady I was going to leave a review she told me God would deal with me if I did. I told her she should worry about God dealing with her! Save yourself and go somewhere else. They only have a 3 star review for a reason. read more

I struggled between 2 and 3 stars. I've always gotten quick service and the pedicure chairs are WONDERFUL. The pedicures are fairly good and the polish lasts for several weeks. Everyone is kind. But here is what I have issue with: The cost of the pedicures lack benefits. You virtually get no massage. The "deluxe" or "premiere" version don't include paraphin wax or heel treatment. Stones are even more. The fee they charge is not comparable to other companies compared to benefits. The manicures at $12 are a joke. No soaking. No real cuticle anything. Pretty much s quick lotion rub and polish. Again, not comparable to others at the same cost point. The wax services are VERY GOOD and worth every dollar. However heads up to those who come - they do it in chairs right in the front of the location next to passerby traffic and those waiting for service. Aka 0% privacy. If you get s full face wax they do provide a face massage which is a real benefit. Overall, I would recommend them for waxing or a quick pedicure but their prices do not match what you get in services otherwise. read more

Went here for a pedicure. I was fairly happy with the service when I left. It wasn't till 3 hours later I checked my polish. It was still wet and felt like gum on my toes. I drive 15 miles back to the salon to show them. I was told that they were dry! I asked them several times if they were sure and they said yes. I proceeded to show them how the gummy mess would scrape off my toes. They claimed it would do that because it wasn't gel. I have been doing my own nails and going to salons for decades and this is unacceptable. The owner told the woman who did my original pedicure only to fix the nail I scraped the polish off on. I told them they all were gummy and needed to be fixed. He said they were fine. I explained that wasn't acceptable and that I would just leave and dispute the charges with my credit card company. He said he would call the police if I did that. I laughed, I told him to go ahead, and left. After speaking to others, I find out they have had similar experiences there. I will never go back. I ended up going to Lotus Nail and they took care of the mess this place made. I will be going back to them. read more