This nail salon is top notch. The owner and her staff take care of their patrons. Very much…read moreappreciate Mai for taking care of my nails the last couple of years; love her consistency and options for nail art. Superb!

I just moved to the area and was excited to try this salon after my mom recommended it, but…read moreunfortunately this was one of the worst experiences I've ever had. I made an appointment online ahead of time with Julie. When I arrived, I told them I had an appointment and was asked to sit down. About 10 minutes later, they told me they *didn't have my appointment*. I even showed them my confirmation and confirmed the address, and instead of taking responsibility, they asked if I was at the right salon. At that point, they asked if someone else could do my nails since my appointment "wasn't there." I agreed, but honestly, I should have left. I was seated with Mai. I came in with long, natural nails that I really loved. She asked if I wanted them shorter and I said, "just a tiny bit shorter." Before I could even clarify, she immediately grabbed the clippers and cut one of my nails way too short without checking. I was shocked. When I told her how upset I was, she just said "sorry" and continued cutting the rest of my nails down basically in half. I was honestly devastated. Then came the color issue. I originally picked a yellow but changed my mind because with my nails now so short, I wanted something I felt better about. I asked for a purple shade. She brought over a color board, I picked one, and then suddenly I'm told it's $5 extra. Why bring me an upcharge option without saying anything, especially after everything that already happened? The colors weren't even anything special. I declined and picked something similar that wasn't extra. The quality of the service just kept going downhill. The polish was messy, getting into my cuticles, and she didn't clean it up before curing. She also applied two coats of top coat on one hand and only one on the other. Overall, this experience was incredibly disappointing from start to finish. The lack of communication, poor technique, and disregard for what I asked for was unacceptable. Also, for the record - I *did* have an appointment, as I received both a confirmation and a follow-up "please leave a review" text afterward. I will not be returning. I would strongly recommend going somewhere else unless you're specifically seeing Julie, and even then, don't count on your appointment being honored.

My guest and I went for pedicures and had a lovely experience. What is most important to me is how…read moresanitary everything is. And I was not disappointed. Fresh plastic guard placed in the foot bath, the tools came fresh out of an autoclave bag, the employees wore gloves. My nails turned out great and my toes and feet do not hurt. No blood was drawn. We did the quick pedicure which is a 45 minute experience. The nail techs were very quiet but that doesn't bother me. They engaged in conversation when spoken to and were very kind. We had Sky and Vincent. Great pedicure for a great price. And very clean. Will be going back again.

I called yesterday and scheduled my Mom's pedicure appt for…read more1:30pm today- mom is elderly and tires rather quickly- it has been 45 minutes and we are still waiting. Lotus Nails you can surely do better - this is NOT ok

Ms. Tang's is the only place worth your time and money in Santa Maria/Orcutt. If you're military…read moreand you're looking for your new nails spot, trust me... this is it! Lily is my go-to. She's taught me about the different types of nails and made truly perfect recommendations based on my nail shape and lifestyle. I used to get acrylic and they would always start lifting within a week and all would be off by two weeks. Lily recommended Gel X and, I swear this is true, all but one nail has stayed on with no lifting since APRIL. I'm really clumsy and aggressive on my nails too. I can trust her eye for colors that compliment my skin tone, design, and nail shape. I work with all military men and even they have been complimenting my nails. Also... the music is pretty good too.

YAY! Thank you Karin for you're fabulous work! I stumbled…read moreupon this place on a casual Sunday when I needed a full set to bring my energy back. Karin did an exceptional job. She knew exactly how to ensure my nails looked as natural as possible, and filed them perfectly with my petite fingers. I am always grateful for a manicurist that definitely knows my needs. Online reservations are definitely the easiest but give them a call if you're ever in a desperate need because everyone who works there will make you feel fabulous again

Loan is THE BEST. Hands down. She has been doing my nails for years, and I wouldn't go anywhere…read moreelse.

Love love love that Loan opened her own shop! Took me almost 2 years to find her, but so glad I…read moredid. Highly recommend her!! She's meticulous, extremely talented, takes her time, and can do better than any idea photo you bring her. She always does a great job and cares about her customers.

Was recommended Helen by one of my friends and she is the best!! It is such a joy talking to her…read moreand my nails always come out so beautiful. I didn't use to get my nails done often because I was embarrassed about my nail health but ever since trying gel builder, I'm way more confident and loving the growth. The staff is always going above and beyond for customer service. Clean facility, super kind staff, plus complimentary drinks. Highly recommend!!!

Tiffany did my pedicure, she really took her time making sure everything was even and perfect. I…read morehad Allen last time and he was amazing as well, he even remembered me when I came in the second time. Love the atmosphere and the quality of the products they use. Amazing staff and service!

I love their detail and amazing service! I actually brought my whole wedding party here for my…read morewedding and they were so kind and amazing! I have sent moved to 30 minutes away and I still drive to go to this location!

Gave me exactly what I asked for and did beautiful work! Friendly and professional! Lovely spa…read moreenvironment!

The new massage chairs are so wonderful. They have new manicure stations as well…read more Excellent pedicure, great personal service.

Super disappointing service :( went in excited to get my nails done for the first time in years and…read moreleft upset and ripped off. Extremely standoffish and unfriendly staff. The man was extremely rough with my arms and hands and raised his voice at me multiple times. The "massage" portion of the manicure was so rough and jerky that he hit my elbow into the table multiple times, my boyfriend who was watching from the front thought he was "disinfecting my arms" and I think that tells you everything you need to know when pushing back my cuticle he was extremely rough as well. Wasn't spoken to or made eye contact with the entire time. As someone with anxiety this was the most stressful experience ever. Besides all of that, the nails themselves are messy and unprofessional. As someone without any training at all, I could easily do a better job at home. Save your money and go somewhere where they'll treat you like a human!

I highly recommend to friends, family, and strangers. Staff is kind, friendly, and attentive. Great…read morelocation, you can go shopping for groceries next door after you get your nails done.

The husband and wife were so sweet and fast! The prices are also affordable, I got a gel manicure…read moreand and gel x nails which was $105! I would definitely come here again!