I called on Saturday, 7/12, to see if they had availability for a pedicure, and they were able to…read morefit me in an hour before closing. I was visiting from out of town and had limited time in the area so I appreciated them accommodating me on short notice. The technician who started my service was very kind, but she mentioned a few times that she wasn't feeling well. Out of concern, I told her she could skip the polish and stop early. Later, I regretted that decision and called back to see if I could return to have the polish applied. The receptionist was not particularly friendly, but eventually agreed I could come back the next day, Sunday. When I returned, the overall vibe was a bit off. The receptionist and the new technician seemed cold, and it felt like there may have been some internal discussion about the situation. Nonetheless, the service was completed. Unfortunately, by today, Monday (7/14), the polish on one of my toenails has already chipped, which is frustrating so soon after the appointment. When I used to live in Miami Lakes and when I come to visit, I typically go to the other location by Veterans Park and see Magalys, and I've always had great experiences with her. They were unfortunately booked for the rest of the weekend. While I've had consistently positive experiences at their other location, this visit was disappointing by comparison.

Young brunette girl/ nail tec painfully destroyed my hands and nails looked terrible and started…read morelifting day after. She speaks Spanish. Avoid her work. She's ruthless and the owner apparently had her work through her lunch break so she took it out on me.

I had a great experience at this salon! Channi was great, she made sure the shape, color and…read morefinish were exactly what I wanted. Staff was friendly!

Came here for the first time to get my nails done for my birthday. Pamela was my tech and she did a…read moregreat job! My appointment was at 12:30 so it wasn't busy however I was there for about 3 1/2 hours. A little long for a mani and pedi but the quality is A++

I love this place, but I have to give it 3 stars because they NEVER attend me on time. It doesn't…read morematter what time I come, I always get attended late. I came in on Thursday for a dip manicure and regular pedicure. My appointment was for 5:15 and I got a text that my nail tech was running 15 min late because she was backed up. I go there at 5:30 and the front desk tells me that my nail tech will be done in 10 min. I was already a little annoyed. I didn't get seated till 6:30!!!!!! I work from 6am-4pm, I am exhausted by the end of the day. For them to have someone waiting an hour and 15 min after their scheduled appointment is very disrespectful. There policy states that after 10-15 min your services might not be guaranteed......well how about how long my nail tech takes. If they're only taking appointments and no walk-ins then I expect to be attended at the time I reserved. The service of this place is so great, the staff is nice and the owner is very sweet and front desk is very attentive.... but it's such a shame that they have no concept of time or care about how valuable someone's time is. . This needs to be an issue that gets fixed ASAP

I have been coming to this salon for the past 3 years or so. Let me start by saying…read more that the place is beautiful. The owner keeps it up. It's always clean, the nail polishes are well organized and the staff is very professional. The nail tech that I've been going to since I started is Julie. She does an amazing job with my hands and feet. She's sweet, funny and very professional as well. I highly recommend her and the salon if you are looking for a place to do your nails. You won't regret it.

I went over the summer as a last minute find with my grandmother for a manicure and pedicure. The…read morelocation was super cute. It was a quiet relaxing location. The decor was very cute and clean. Both me and my grandmother were very happy with their work. We loved their attention to detail and the time they took to do our nails.

Let me start off by saying the front desk service is absolutely horrible!…read moreBoth girls who are "front desk" don't know what they're doing. Appointments are being cancelled without calling, appointments are being booked incorrectly, and they don't even make sure the nail polishes are good for use. I remember that around a year ago this nail salon used to be top-notch! Now it's a disaster. It looks like the owner, Olguita, is no longer in charge because this salon is going downhill! I'm extremely upset at how badly I've been treated for the past 6 months. Due to my own privacy, I will not be saying who does my nails at TNG, but let me tell you that they're all the same. If you don't care about how your nails look or you're treated, then go ahead and book your appointment. They only talk about their infidelities, plastic surgeries, and drinking at bars. They give explicit details of their plastic surgeries, which I find extremely disturbing, and they even advise you to get your body done. Is this a nail salon or a plastic surgery clinic??? It's unacceptable and rude. Now let's get into the important details, The pedi is horrendous. The towels they have aren't warm; they're wet. It could have mold. The coffee mugs are being used by literally everyone; for hygiene, they should be disposable. By the way, it doesn't matter if you made your appointment for a certain time; the nail ladies are always late. This looks like a Chinese nail salon except it's boujee. The nail ladies don't even care about learning more about the structure of the nail or how to give a better service. They just know how to cut your cuticle, leave it bleeding, paint your nails and off you go! And the prices aren't cheap either so I would expect a good service, which isn't what I and others are receiving anymore. Lately, the nail polishes aren't being checked to see if they're expired, sticky, or wasted. Finally, I hope whoever reads this is able to reconsider making an appointment at this salon and chooses one who values your time, energy, and cares about how you feel in the environment. A salon is a place of comfort and calm, not a place to feel uncomfortable with conversations among nail ladies. I also hope the owner, Olguita, reads this and is able to make changes in the salon as I and others would gladly appreciate being heard. Thank you for your time!

Now I am not one to review much of anything but this salon quality of nails was so BAD!!! I had to…read moreget my downstairs neighbor to fix the set for me and give if anything close to my inspo. I went into VIP Nail not even 24 hours ago with an inspo and chrome finish. My first red flag should have been when the receptionist who actually was very friendly and inviting said" oh i have that color" when she saw my inspo. What do you mean color? its a pink fading to white ombre with a pearl chrome finish. 2nd red flag was the prep of my nails before applying the acrylic. Now i have been to several and I mean several nail salons and dont always have the best prep but this was so bad my cuticles are now in pain and bleeding because she drilled so close to my cuticle. All she did was file and the surface of my nail and apply glue immediately. I honestly thought she was rushing mind you there was only 2 people in there. Now I know the prep work of your nautral nail before applying acrylic and that prep wasnt it. She then applied the pink color but there was no ombre nothing and applied a light coat of chrome onto my nail. I was skeptical but she advised me to " trust the process" so i brushed it off 3 red flag and I mean 3 red flag and the final reason im writing this review and will never go back here was my eyebrows. I requested them waxed but they are not clean they are not shaped and looked like work i could have did at home and on top of that upon leaving the salon the color of my nails was nothing and i mean nothing like my inspo on final result. It looked like one opaque nude color with a hint of pink tint that i could do nothing but question both me and my husand on there was no chrome finish barely at all and they felt so heavy. Come to find out my downstairs neighbor who does nails had to fixed this mess of a set and even stated upon drilling that there was alot of product on my nail, I'm guessing from the powder mixture thing they use to blend the acrylic with your natural nail. She actually cleaned up my set beautifully with an amazing finish and only charged me 25 DOLLARS when VIP charged me 100!!!!!!! DO NOT GO TO THIS SALON!! FIND ANOTHER ONE TRUST ME SAVE YOUR MONEY!!

I saw the 3 star Yelp score however, I decided to try this place anyways because there was no other…read moreplace available in that area. Trust me I called 10 and all were booked. Anyways, they had an opening available for walkins. When I arrived the hostess was nice she assisted me pretty quickly. I told her I was there for gel pedicure and dip manicure I was seated immediately. My toes were good and the massage was amazing on my legs and feet. Now the reason for the 1-star is because of my hands. I paid $85 for both Gel toes and dip hands. ALL FOR MY HANDS TO START CHIPPING THAT SAME DAY. Its as if she thinned it out to much idk but the color started chipping. My nails under the dip started cracking. Mind you I've had dip on my real nails the last three months and this has never happened. She cut me three times in three different fingers. I WILL NEVER RETURN TO THIS PLACE. Please go somewhere else

Manicures and pedicures here are flawless Mayra is the very…read morebest! She does eyebrows and mani/pedi I do not want to expose her great work because I want her availability all for me BUTT she deserves the recognition ! Mani/pedi run for $50 which is pretty much what everyone is charging in Miami, prices have gone up but service is consistent!

I just moved from MD and I am looking for a new nail tech. This PLACE IS NOT IT! Im not sure if the…read moregirl who did my nails is new or not but my nails were messy. Worst part they were pricey. I asked for a design (I'll post the design vs what I got) and it was a simple design. I requested dip with tip. She didn't buff out the nails or do the cuticle part. The shape was just messy all around. I stepped out and had to come back because it was just so bad. See pictures. I paid $70 for just nails. That's ridiculous in Hialeah! And they were just horrible. So when I went back they weren't even empathetic or apologetic. They just said ok come back when you're ready to get them redone. I went back after work and the manager Jennifer did my nails. She's pretty good however, not even a week later the paint started chipping. She didn't even use dip. She used gel which wasn't what I asked for

Que ladrones son. Primero, el website dice $30 por un pedicure. Me cobraron $35. La mujer que me…read morehizo el pedicure no quería trabajar. No me hizo absolutamente nada de masaje. No me puso nada de crema, no tardo de lijarme los pies, NADA. Solo me quito el esmalte viejo, me quito la cutícula y me puso el nuevo esmalte con las uñas y pies todavía mojados que acabo de salir y ya se me cayó. Cómo lugares así estan abiertos? Porque quieren jo*** a las personas que están lavando un servicio?! No vayan a este lugar! Es un robo!!!

Super cute nail salon. Very inviting with a creative theme. I have never been to a nail salon like…read morethis. I especially like the pedicure station - the bowls reminded me of Bali :)) I got a regular mani and pedi with Lyannen. She was fabulous. Very detail oriented and kind. I had brand new feet after this. I will definitely be back!

Yusi is so kind and her place is Very relaxing - highly recommend if your looking to have a…read morerelaxing mani pedi ritual - grateful to have found her

From the owner: Locally owned nails done right read more

I honestly don't even know where to start... I ended up at Nail Nova Salon in Miami Lakes after one…read moreof my best friends insisted I come here to fix a complete nail disaster from another salon (Fresa y chocolate in Doral) and when I say disaster, I mean it was a full-on massacre. My nails had been over-filed to the point where you could almost see the redness underneath, like one step away from breaking skin. The product was poorly applied, my cuticles weren't properly cleaned, and where they did touch them, they left them irritated and borderline infected. I walked in feeling frustrated and honestly a little down. But from the moment I got to Nail Nova, everything changed. Delia, the manager, took such amazing care of me from the start--super attentive, kind, and genuinely concerned about fixing what had been done. They even offered me cafecito (which, let's be real, already makes everything better ). And then Bea... she truly saved my nails. She assessed the situation and walked me through what we could realistically do given how damaged my nails were. Her attention to detail, patience, and skill were next level. She didn't just fix them--she transformed them. My nails look beautiful again, but more importantly, they feel healthy and cared for. You can tell they actually care here--not just about how your nails look, but about the health of your natural nails too. I walked in feeling like a mess and walked out feeling like myself again. Thank you for the incredible service and the amazing work. Highly, highly recommend Nail Nova Salon if you want professionals who truly know what they're doing and treat you with care

Wonderful customer service. The minute I walk in the staff made me feel welcomed. I really loved my…read moremani-pedi and all the colors they have available. Clean, tidy and a very friendly vibe, the staff were really sweet and ALL the nail technicians were friendly and professional. I highly recommend this nail salon.

Drove from homestead to do my pedicure with the one and only Yanai!…read more She is amazing, extremely attentive with your needs and always takes her time to make sure you leave satisfied. I personally do my hands elsewhere but will 100% take the trip to come do my pedicure here with her. Not to mention they use hot stones (if you select that pedicure package $) and I left like I was on cloud nine!!! They truly excel in the extra service add ons that they offer. Believe me when I say this is the rolls Royce of pedicures lol, thank you for my amazing experience and exceeding my expectations. Be sure to ask for Yanai when you go (she also does hands) she has the hands of a god!

This place was definitely somewhere i'd return too! I'm not fluent in spanish so it was a little…read moredifficult for me to explain what i wanted but once i showed a picture we made it happen! the nail art was beautiful, that staff were all super friendly and the over all experience was really fun!