I love this place, but I have to give it 3 stars because they NEVER attend me on time. It doesn't matter what time I come, I always get attended late. I came in on Thursday for a dip manicure and regular pedicure. My appointment was for 5:15 and I got a text that my nail tech was running 15 min late because she was backed up. I go there at 5:30 and the front desk tells me that my nail tech will be done in 10 min. I was already a little annoyed. I didn't get seated till 6:30!!!!!! I work from 6am-4pm, I am exhausted by the end of the day. For them to have someone waiting an hour and 15 min after their scheduled appointment is very disrespectful. There policy states that after 10-15 min your services might not be guaranteed......well how about how long my nail tech takes. If they're only taking appointments and no walk-ins then I expect to be attended at the time I reserved. The service of this place is so great, the staff is nice and the owner is very sweet and front desk is very attentive.... but it's such a shame that they have no concept of time or care about how valuable someone's time is. . This needs to be an issue that gets fixed ASAP read more

I have been coming here since 2021. I love my nail tech Yaumara and her partner in crime Barbara. They both always make me feel welcome and always give me a good laugh. I love my nails every time I leave happy! read more

I've been coming here for years, and one of the girls who helped me was very kind and told me to schedule my November appointment because they're filling up quickly. I explained which day would be best for me because I have an important trip, and she said no problem, I could come at 8 am. I said perfect! The appointment was made the day before, I received my confirmation, and when I arrived the next day, after waiting 32 minutes for the girl, the front desk told me that she had made a mistake explaining how their appointment system works and that they couldn't see me that day. This is unacceptable; nothing like this has ever happened to me before, and it wasn't even something I requested. I wasted my time, ruined my day at 8 am because these things are incredibly annoying, and most likely I won't be 100% presentable for my business trip since I had an appointment scheduled almost 15 days in advance. They have a system where the appointment reminders tell you there's a $25 cancellation fee if you cancel within 24 hours, and I'm sure they won't see you if you're late. I support this, but they should consider something similar when they treat customers the same way or worse. I hope this story helps someone; personally, I would never come here again to waste my time, which is the most valuable thing. read more

The Nail Garden - Nail Salons Near Me - Miami Lakes, Florida

I went here one time since my regular nail tech wasn't available. My pedi was only a color change since my tech didn't have enough time to do my full pedi. Although, when I arrived she was just sitting at her chair talking it took her 10 mins to get to me and then she complain about my dip taking forever to come off. Needless to say I never went back and my nail didn't even last 5 days which was insane read more

I have been coming to this salon for the past 3 years or so. Let me start by saying that the place is beautiful. The owner keeps it up. It's always clean, the nail polishes are well organized and the staff is very professional. The nail tech that I've been going to since I started is Julie. She does an amazing job with my hands and feet. She's sweet, funny and very professional as well. I highly recommend her and the salon if you are looking for a place to do your nails. You won't regret it. read more

I tried this nail salon because I needed an emergency quick regular manicure and I left very unhappy with my nails. Two issues with my time there. My nail tech assigned removed my gel polish off so roughly, it was painful. She was using the tool with a lot of pressure. Never experienced that before. When she finished painting my nails. I was terrified at the job done. The polish was bumpy and lumpy. I used to having a perfect smooth finished look. I accidentally touched one of them and she didn't even offer to fit it up, instead she said " you have to be careful" I would never come back to his salon. The salon though was very Aesthetically pleasing and decorated very cute. read more

The Nail Garden - Nail Salons Near Me - Miami Lakes, Florida

horrible experiance waisted my time and I walked out .. telling me she didn't have time to do what I asked for because the front girl scheduled me incorrectly which should not be my problem to begin with, and no Im not paying for something I didn't ask for so please do better and dont waste your time at this place read more

Very relaxing and clean salon. The atmosphere is great! The staff is very professional and courteous to your needs. These girls work hard and they love and enjoy their work. They aim to please their clients. I left relaxed and very pleased with my nails. Great job! read more

The Nail Garden - Manicure - Nail Salons Near Me - Miami Lakes, Florida

There's nothing more satisfying than going to a salon that understands your needs and makes you feel like million bucks. They are my go to spot and recommend this salon to everyone! They have worked with my nail emergencies and they took care of my mother-in-law when I surprised her with a TNG Pedi. Friendly staff who care about all of their clients read more

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Julie is the worse. She's abrasive cut me a bunch of times blood and everything and she burned me with the blue light in gel x on top of that she was gossiping about the owner. Not good Julie. read more

I have a regular nail tech and I love the way she does my nails. However, she is very slow and usually keeps me waiting for about an hour past my appointment time. The salon is clean and beautiful and all of the employees are nice. Especially, their receptionist and the owner. I don't know if I want to continue to come here just because of the excessively long wait times. read more

Every time I go to this particular nail garden my experience gets worse and worse. The nails techs are rude and they always take their sweet time. Not to mention I have to wait 15 minutes at the very least every time I get there for my nail tech to be ready. Whenever I call to make an appointment it is always changed around even after I've received confirmation. This particular time, I scheduled a dip manicure and regular pedicure. All was fine and dandy until the tech finished painting my nails and said "ok you're good to go" when all she did was a color change. Not only that, but she left paint all over my fingers and didn't clean any of it up (see photos). There was no communication to the nail tech that I wanted a manicure and when I told the receptionist she told me I had to say "wet dip" or "dry dip" when making my appointment as if this is some lingo I should've already known about. I proceeded to tell her that this should've been communicated and she says "alright well your total is $67". This isn't my first time scheduling a dip manicure and regular pedicure and I have never had a problem in other places. A piece of advise - hire front desk people with customer success experience and better communication skills. read more

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Super clean and great talent from the nail techs ! They have a little area where you can purchase all nail Care products read more

No hype at all but hands down everyone they hire to do nails is really good. You'll always have your favorites but you can trust anyone here. You won't leave with an ugly mani or pedi. 100 recommend! ¡¡¡PLEASE ADD DIP SWATCHES!!! The only thing I don't like is that they do have swatches for gel/regular polish but not for dip. Dip and regular polish colors can be so different. Every time I try to get a color, I ask if they look different when you put it on and no one knows. read more

The Nail Garden - DD13 - Cosmic Latte - Nail Salons Near Me - Miami Lakes, Florida

disrespectful of your time. had an appointment for 530 got there at 515 didnt get wrapped until almost 6 n she started working on mani at 630 to find out that she did all that to do a pedi for her client. she did this to my daughter i guess bc shes young and thought she would not say anything. its 7 and shes still not done w a mani that was scheduled for 530. not coming back not leaving tip. her pedi client could tip for my daughter. so gross! read more

This is probably the most aesthetic nail salon I've ever been to! It's very pretty inside and all the employees wear cute pink scrubs. I came here because I wanted to try Aprés nails, which are comparable to acrylics but without all the drilling on the nail. I'm definitely not disappointed! My nail tech Karen was so detailed and did everything I asked for. At any other nail salon when doing acrylics or dip, they don't care to take care of the area surrounding the nail, but Karen give me a proper manicure. Now, I wouldn't recommend this place if you're looking for a traditional pedicure. Although Karen was also very detailed on the toes and took her time, the salon doesn't have typical pedicure tubs. The water is lukewarm and you're really not allowed to put your feet in very much. Also, because it's supposed to be very aesthetic, they have arm chairs rather than massage chairs. I'll definitely return because I liked how well Karen took care of me and I really like Aprés nails, I just probably won't get a pedicure next time. read more

I have gone to this place before and done regular gel manicures and pedicures and they have done a good job. However, yesterday I went to get apres gel x nails and the job done was HORRIBLE. They didn't do the shape I wanted because they said that they didn't have the number of nails. They then also said that the shape didn't stick well to my nail because it was too narrow on top. They then put on these sculpted coffin style nails that looked horrible. I had to go somewhere else after the fact and get them removed and do a gel manicure. I will never go here again for apres nails. My nails were botched! I don't understand how a nail salon that has three locations can be lacking products for their clients....makes no sense. read more

The Nail Garden - Coffin style apres nails - Nail Salons Near Me - Miami Lakes, Florida

Love! Love! Love! I logged on today on their booking system and luckily found a 4:00 pm slot to get a gel manicure and pedicure and when I walked in I was so stunned at how beautiful it was. I was greeted and told to pick a color and they have such a beautiful range. They have OPI, Essie, KL Polish, and so many more! And not to mention it smells amazing inside. My nail tech was Anita and she was awesome. I have definitely found my forever home nail salon! Definitely recommend! Update: a year later & I'm still faithfully coming to the salon! read more

The Nail Garden - Beautiful decorations! - Nail Salons Near Me - Miami Lakes, Florida

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Made an appointment at 4pm. Arrived at 3:50. Waited 40 MINUTES until I lost my patience and said something to the front desk associate, asking to place me with someone else since my original nail tech was running late. I received ZERO solution other than "I'm sorry but she just likes to take her time on each client." My thoughts are: THEN WHAT IS THE POINT OF MAKING AN APPOINTMENT. At 4:50 as I'm still questioning as to why I am still waiting to get my nails done; the tech had STILL not been done with the previous client. I ended up leaving and wasting my time. This isn't the only nail salon to exist. If they think they can treat clients that matter than I don't see the Nail Garden "flourishing" very well in the future. - Very unprofessional - Wasted my time - Unwilling to provide service recovery - Go somewhere else for a timely service Lost a client for good!! read more

Long over due review! Let me start by saying the I LOVE this place! Their decor is so beautiful and eye catching. Every time I get my nails done here I am constantly staring at the decor which they are always updating and changing to match the season. The salon is big and spacious. They area to pick your nail color is beautiful and nicely organized making it quick and easy to pick a color. They have a super cute lounge area where you sit to wait to be called back by your nail tech. Prior to COVID, they would have snacks out and sometimes serve wine/mimosas. Making/rescheduling/canceling appointments is super easy and convenient because it could be done only which is perfect for me and my busy schedule. The nail techs here are ALL very good! I have never been displeased with my nails. They do have a high turn over rate which is unfortunate. Why 4 stars? My last visit was pretty awful. I show up on time to my appointment and sit down in the lounge area. 10 minutes pass by, 20 minutes pass by, 30 minutes pass by. Nothing. At this point I am starting to notice the front desk. The owner is there on the phone debating with Chase. There are also TWO other employees sitting there doing nothing. FORTY minutes pass by and not one of them have yet to approach me and give me an update. I finally decide to get up and ask how much longer and this is when they ask the nail tech for a status. Poor customer service from start to finish. Please update your clients if a nail tech is running behind. I know it happens, but it would be much appreciated if you can keep us up to date. Also, please be informed of your nail techs schedule. Meaning, NOTICE that she is running 40 minutes behind and start calling her upcoming clients! Did not see this being done. Some people have tight busy schedules. I was completely ignored. I am finally attended to by my nail tech who completely rushed through my dip mani and pedi. She was rushing so much that she was hurting my fingers and cuticles. She never once apologized for running behind. But of course as I am leaving I see her being super apologetic to her next client that she rushed my service to get to. My nails ended up coming out nice. Will I return? Of course. Will I ever book another apt with that same nail tech? Nope. read more

Not bad very Cuban no English girl was late to my appt due to an issue with her mortgage company. She shared they all over share typical Hialeah spot Nails so far so good! read more

Found the amazing gem thru IG from lucy Lopez Lol yeah small world you can say but it's definitely I will become a permanent client definitely just amazed clean shabby chic organized read more

The Nail Garden - Simply beautiful - Nail Salons Near Me - Miami Lakes, Florida

I had a scheduled appt at 5:15. I arrive at the parking lot around 5:10 and they sent me an alert at 5pm (same day as my appt) that my lady was 30 minutes behind and that my time got pushed to 5:45. No where in miami is a 15 minute alert notice enough time. I decide to wait and take the 5:45 time. I wait till almost 6 and ask if the lady who's taking my appt is ready and they say she needs an additional 30 minutes. What's the point of scheduling an appt if I have to wait an hour?! I then decide to leave and tell them I can't wait another 30 minutes. And reschedule for the following day. I then decide to cancel that too considering I may fall under the same situation. I call and call and no answer. I decide to email them to inform them of my cancellation. I still get charge the cancellation fee. I call the salon the following day and speak to the front desk girl and explain to them how hat happened and that I shouldn't get charged since I sent notice of my cancellation. Do not waste your time coming to this place. They are very nonchalant of customers time and not taking ownership when they are locking in customer service! read more

Olga renovated the place earlier this year I believe & it looks absolutely beautiful, anything she puts together is stunning. My favorite tech is Karen, been going to all 3 locations for about 2 years now. In all my experiences they've always been super punctual, they'll text you and make you aware if your nail tech is running behind. Highly recommend. The service is phenomenal. read more

I scheduled an appt based on a recommendation from a Co worker. Scheduling was done online. When I got there, the receptionist was nice however, I waited 45 minutes after my pedicure appointment time. When I finally sat down, the nail tech was nice but rushed thru the service because she was late and talked on her phone the whole time. When she finished the second person, Cristina, was still with another customer which delayed my service. Ordinarily, I wouldn't complain. When she finally sat me at her station, I had an hour and 15 minutes available left. I asked her if I could change service to dip nails since I need to pick-up my kids from school. She said they don't do that and proceed to take the receptionist to the back room to complain about me, I suppose. They come back to explain why she couldn't do a cheaper service and I told her I would add on designs to balance the cost. She said she didn't have time for that either. I know she was lying and was just pissed off about the lower cost. Needless to say, she angrily did my dip manicure in an aggressive manner. She was very rude to say the least. She was so aggressive, she clipped my cuticle too short as seen in the pic. I yanked my hand away. Her dip application is sloppy and all over my skin and had to clean it up with acetone after. I had read reviews about the noise level and I have to agree...these ladies are extremely loud and it is not a relaxing place. I will never go back there. If the other ladies behave like Christina, STAY AWAY, PATRONS !! read more

The Nail Garden - 3rd finger cuticle clipped short and bleed - Nail Salons Near Me - Miami Lakes, Florida

I give them five stars based on my overall experience and the services I received. I came in for a dip manicure and toe polish change. I called in the early morning and they were able to accommodate me the same day. (Much appreciated) The salon itself is beautiful and extremely clean. They have a little set up in the waiting area with pastries, OJ, coffee, tea. Color selection is phenomenal. The nail polishes, gels, dip powders basically have their own room as they are displayed neatly on large shelves. Receptionist is extremely pleasant. They also have a nice selection of trendy jewelry on display and for sale. (Didn't inquire about pricing however so I am unsure) Overall a wonderful experience and I am SUPER happy with the way my dip manicure came out. It was a dry manicure but Anita my nail tech left my hands impeccable. Toe polish change also came out wonderful. I hope all the nail techs work the same way but I will definitely schedule with Anita again. read more

The Nail Garden - "pure white" dip manicure by Anita - Nail Salons Near Me - Miami Lakes, Florida

This was my first time visiting the Nail Garden. Let me tell you....Don't waste your time! Completely unprofessional! I was 10 mins early for my appt and then almost 20 mins past my appointment time I asked the receptionist how much longer. She told me another 30 mins. Over 45 mins past your appointment time is unacceptable! Have the courtesy to call clients and let them know. read more

My nail technician Cire the best, I love this place how friendly and professional . I totally recommend.

Very unprofessional. Complete lack of respect for your time. Constantly running late or rescheduling you at the last minute.

The most unprofessional and poorly run establishment I have ever visited. I booked 3 appointments at the same time for regular mani pedi at 3:30. They messaged me a day prior to try and move my appointments, I politely informed them I had an event and could not. The day of, the person messaging me told me it was in fact not an option, and we would be pushed back to 3:45-4. We reluctantly showed up at the new time and we're ushered to sit down. They only took one of us, whilst the other 2 in my party sat and waited. 3:45 turned into 4:15 and when they approached the front desk lady, she shrugged and said "It's out of my control." I want to specifically mention Yara and Nicole. Yara did not even show up while my party waited for her scheduled arrival, and Nicole actually took another, unscheduled, client before my party claiming that it would only be "5 minutes" and actually took 45. Please, save yourself and do not go here. read more

The Nail Garden - Nail Salons Near Me - Miami Lakes, Florida

Just moved to Miami Lakes from Pinecrest recently and I have been looking for a quality nail place for quite some time. I'm so happy I found this spot because I plan on sticking to it. Jeysert did a fantastic job with my gel manicure and regular pedicure. The service was great as soon as I walked in the door. They took me in right away, I chose my color and we were ready to go. They even served me coffee which was much needed for me at the time lol! Price for gel mani and regular pedi is pretty standard, however it is important to note that they charge $3 for prior gel removal and tip is only cash! Not a big deal, just come prepared for that. I will definitely be back! read more

The Nail Garden - Gel nails by Jeysert - Nail Salons Near Me - Miami Lakes, Florida

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when in the area... this is the place. great job. nice atmosphere... highly skilled techs. read more

The Nail Garden - Opi gel... perfection. - Nail Salons Near Me - Miami Lakes, Florida

I've been here quite a few times and it seems like EVERY time I leave with a cut on my finger. It appears the nail techs are taught to shave off your cuticles with a little drill (typically used for acrylics) and every time they use it, I end up bleeding from at least one of my fingers. What's worse is they pretend like nothing happened and continue to complete the service. It's not sanitary to be dipping the brush back into the polish after that. Besides that, I am satisfied with the shaping and paint job, the techs just need to learn how to groom cuticles without that drill! read more

I have been going to the TNG (Miami Lakes and Main Street) for about 4 years. I tried a new tech (Esther) they have and she was amazing. Really liked her attention to detail and my nails came out beautiful. read more

I had been going to this salon for quite some time and I usually am always on time. Today however I ran 15 min late to my service and I had called to tell them so. I was informed the entire service wouldn't be able to get done if I arrived more than 15 min late. I arrived precisely at 15 minutes and was told that my service wouldn't be able to get done entirely, only a color change. Meanwhile when I came a month ago, a different tech was running OVER 30 minutes late and I had to sit in the waiting area. And all I was given was a sorry for delay. I have NEVER complained if a tech runs late but heaven forbid if I run just a little late and ONCE then I can't even get my full service done. It's a real shame, it's a nice place and nails are done well but they just lost a customer. read more

Beautiful nail salon, friendly staff. Great service. If you're looking for a place to get your gel nails done, look no further. They did such an amazing job, my manicure lasted over 2 weeks and my pedicure as well. Very clean and neat. I highly recommend! read more

I went here on Tuesday and I could not be happier with my service! The salon is beautiful and so clean and there are masks and social distancing being enforced. I have searched for so long for a good nail salon in the area and I am happy I found one that is cheaper than all the others as well! read more

Absolutely the BEST nail spa! The service is exceptional! I've discovered a little piece of heaven on earth The ambiance is serene and the salon is gorgeous. Super clean and well priced. Will definitely be coming back as often as possible read more

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I LOVE this place. I was going somewhere else in pines but wanted something closer to home. They are appointment only which is great. You're never sitting there waiting for long and you're always attended to in a professional manner. My first time there was with Raisa. She's over in the back room and is AMAZING. She does the best job and is very friendly. Needless to say she's my go to girl from now on. read more

The Nail Garden - Natural nails with dip powder - Nail Salons Near Me - Miami Lakes, Florida

Giving a 2 because they fit me in day-of (I called ahead), the shop is "pretty", the free cafecito was a nice touch, and my nails looked good. BUT, it was the worst pedicure I've ever had. My cuticles were assaulted and a chunk of skin was cut in the case of my big toe. I was soaking it in peroxide and bandaging it for over a week. It was painful for 2 weeks. The tools did not seem to be sanitized after every use (especially concerning since they drew blood). My mail was cut in a way that causes in-grown toenails (sad to say, I'm not sure if this was intentional or not). There was also nothing spa-like about the pedicure. Not being able to add tip to the credit card charge is crazy in 2023 - I tip well, but don't carry cash and I left unsure if my tip made it to the person who did my nails. Language was tricky too, but I can get past that and understand I was in Miami Lakes, but being rude/cold/stabby with customers who don't speak Spanish would be horrible customer service (if that is what happened here). I wouldn't send anyone here, even though it was the prettiest nail salon I've ever seen. read more