Been here a couple times for a massage. My most recent trip was last month…read more Wilawan gave me a great massage to help with the lower back pain I have from poor posture and sitting too much. She asked where the pain was and really made sure to focus on those areas. I appreciated the strong pressure, walking on the back and the deep stretches at the end. Highly recommend.

I have never given a one star before. However, I left the spa with more muscle tension and anger…read more We booked a couple massage for me and my grandmother one week prior. We arrived 10 minutes early to wait for about 15 minutes before being offered one massage for one person. They said it was my fault for not having a phone number with them and so they could not let us know that they had mistakenly given the attached room to someone else. I could not let my grandmother stay alone 20-30 minutes by herself outside to wait for me to finish. It was a waste of my time and they did not compensate me for it. Won't be back. Do not recommend given poor service, quality of massage, and lack of good communication.

it was a great experience! this place is super clean and they change the sheets every time a new…read moreclient had used it, this is a private massage room, i cant say enough how clean and professional the place is, they accept Zelle, card and cash. They have suggested gratuity, but its fair since its a good service.

I'm really disappointed with the massage I received today. I was scheduled with Nikki, and…read moreunfortunately, it did not feel like a proper massage at all. Most of the time it felt like she was just lightly rubbing her hands over my body rather than applying any real pressure or technique. It honestly seemed like she either didn't know what she was doing, wasn't trained well, or simply wasn't putting in the effort, almost as if she was hoping I'd fall asleep and not notice. What made the experience even more uncomfortable was that while working on my back, she tried to squeeze a small cyst I have. That was completely inappropriate and unexpected. I have never had a massage therapist touch or attempt to squeeze a cyst before, and it made me very uncomfortable. I went in hoping to relax and relieve tension, but I left feeling frustrated and uneasy instead. I've had many massages before, and this was by far one of the worst experiences. I don't think I would book with Nikki again, and I'd hesitate to return unless changes are made.

Let me start off by saying I did not come here myself, rather I was planning a birthday party for…read moremy wife to have a relaxing day with a few close friends as a break from the chaos of our 3 little ones. I researched several spas, reached out to a couple, but Jana with Lotus Home was by far the most communicative. She responded to my emails with questions quickly. she took care of all the planning since decor is not my strong suit, and I didn't want my wife to have to think about anything. Jana put together a schedule where everyone got their treatments at the same times, so they were able to also relax and enjoy the facility together. When the car dropped my wife and her friends back off at my house, you could see how relaxed all of them were, just in their faces and bodies. I've heard from them all that the service and experience was next level and they will all go back when they want some pampering. Most importantly, the wife LOVED it, the service and attention was top notch. The treatments were calming, the food was plentiful, and the beverages were perfect. The Decorations were above and beyond and her friends have told her we need a floating fruit try for our hot tub at home now. I would 110% recommend this place, especially if you're looking for a private and relaxing event for a spouse or yourself. the cost is more than reasonable for what you're getting. They will plan everything for you, or will happily work with you if you want to plan it too. Thanks Jana, you made 40 my wife's best birthday yet.

Peace and tranquility on earth. I surprised my honey with a spa day and what an absolute treat it…read morewas. From the jump, Jana greeted us with genuine warmth. I made some last minute add-ons to the initial order and Lotus home was incredibly accomodating. Jana and her team work tirelessly to ensure a most zen and pampering experience. Couples massage: Jen and Jade were beyond professional and relatable. They first sat us down and asked if we'd had massages before, if there were any spots they should avoid or focus on. We had an actual conversation prior to the treatment and their delivery was spot on. I so appreciate how Jen and Jade allowed us to enjoy our massage in silence. And every so often, when I had a comment, they chimed in and laughed with my honey and I! Then back to silent enjoyment. Through the entire massage, I felt they were very present, engaging, professional, and kind. Couples facial: Amanda and Tamara were so knowledgeable and skilled in their craft! Every question that my sweetheart and I had regarding skincare, Amanda and Tamara answered. Personally, it can be a jarring experience for me, having someone work so closely to my face. But Tamara's energy was inviting and safe and she was so gentle! After the facial, Amanda and Tamara checked in with how my sweetheart and I were feeling and gave us privacy to slowly get ready for our next experience. Pool/Hot tub: Is there truly a better way to end the day than to soak in a hot tub with palm trees and cabanas? I think not. Part of the deal was a beverage tray and floating food tray. First, Jana knew that my sweetheart and I don't drink alcohol, so Jana prepared non-alcoholic champagne! This was a special treat for us, as normally, we simply deny the alcohol and swallow the cost (that's already included in the deal). It was incredibly thoughtful of Jana to have something else prepared for us to enjoy. Along with the non-alcoholic champagne, she prepared clarifying mint tea, coffee, and sparkling mineral water. So refreshing as we floated in bliss. Then came the food tray. Oh. My. Droooooool. Tiramisu birthday cake, the biggest raspberry macaron, a quarter pineapple artfully displayed in the shell, crisp green grapes, literally the best turkey/bacon sandwich, and a delectable grilled chicken salad. Y'all, literally every single bite was top-tier. To top off the surprise, turns out Jana is the masterchef behind this amazing spread! Everything she does is done with intention and the client's experience in mind. I was simultaneously blown away and deep in serenity. 10 out of 10 would recommend!

My second time visiting this location and I must say my massage today exceeded my expectations!…read more I was bummed they didn't have any 50 minute massages but I was in desperate need and settled for a 35 minute massage appointment last minute. Charles exceeded my expectations. He targeted my problem areas and it felt like the longest 35 minute massage I've ever had in my life. It was strong but not painful. Just perfect! Highly recommend booking with him!

Had a lackluster birthday celebration at Burke Williams today. I was really excited about this and…read moredon't do it often, this was my birthday present and I was beyond excited. I've been to Burke Williams several times before and have also gifted massages as well because I've always considered them the best of the best. I've always had an incredible experience. So needless to say when it was time for my birthday (big birthday too!) I knew I wanted this as a bday present and went with my bf. Staff was friendly, and very kind, the facilities are also great. My massage today, was not. I was practically just pet for an hour. My massage therapist was not overly friendly or talkative and didn't make me feel necessarily comfortable. Once we started she essentially just pet my skin for 90% of the time. She put little to no pressure at any point. She didn't rub half of my body, even the hands and feet were practically just patting them. Rubbed around the muscles and areas you'd want rubbed but would get close to them and then just pass them by and barely touch them. Once we were probably close to 45 min in she did ask me if the pressure was ok, but it was clear she really didn't care and wasn't in the mood for this. At that point I'm butt naked, annoyed, disappointed, and then what do I say? No im really unhappy about my massage and don't think you're doing a good job? And then we just sit there awkwardly for 10-15 more min, that's even worse. The entire thing was anything but relaxing because I was just incredibly frustrated the entire time and hate being put in a situation where now I'm just uncomfortable to even say anything because it's just going to make it worse. This was not the standard massage by any means. Any area she would get to which would normally be rubbed, like hand for example, she pretty much just touched them and held them, there was 0 pressure, and and overall just complete miss of the mark on any normal part to rub. She rubbed my thighs for about 10 seconds each, rubbed my love handles but never touched my lower back just passed through it once or twice barely touching it, hamstrings/glutes/lumbar completely missed. Many spots were completely missed. Lots of walking around and digging through drawers. Initial lotion used on my back was ice cold before the hot lotion. 0 communication and 0 care and love. Just barely going through the motions. Once I was flipped over I'm not sure if it was a nail or a ring was just scratching my calves and shins. I will give her the benefit of the doubt where the last.... 5 min or so where I was laying flat up she finally started putting in some work on my traps and back of the head with some actual pressure and that was nice. The stretching motions weren't done, other than to my neck, and it felt completely wrong and way too crooked, it just hurt. Then she just mumbled something. Tossed my robe on my feet and offered me water. Walked me half way out and thanked me. This was just not up to Burke Williams standard at all, and was essentially just a useless massage that was uncomfortable and frustrating. My bf had an incredible experience with his massage therapist so that was a plus, and I've had nothing but great experiences prior to this, but this really sucked, and I was so looking forward to this. I told the front desk because I was massively frustrated about this, and the original girl I told was very receptive and apologetic. I had to reexplain the situation to the manager which I didn't mind and he was very friendly and offered a small discount, but it was nerve wracking because again, I'm upset and not overly comfortable complaining about such a personal service especially one where someone is putting in physical effort but it was so awful and so phoned in, I had to say something, but when he came out like 3-4 more people followed to stand behind the desk and listen to my complaint which was also frazzling. This was anything but a good experience and I'm really disappointed about this. I greatly appreciate the wonderful service from the kind employees at the front desk and locker rooms though and grateful my bf had a good experience, I just wish I was as lucky.

Not first class but comfortable. The Men's steam, sauna and jacuzzi are hot. Showers are strong…read more Hours of operation are convenient: 6am to Midnight for full spa, massage and body scrub are available 24 hours. Massages are good with tension release. Body scrubs take place in the mens wet area so women attendants can be present, keep a towel close for coverup. There is TV rest lounge but no sleeping area. Four stars++++

I highly recommend the exfoliating body scrub. It's wonderful, and well worth the extra cost…read more Susan scrubbed every inch of me, AND washed my hair! Luxurious! The massage was very good, not rushed. Susan is very skillful, friendly, and fun to talk with. Lockers (with easily programmable locks) for your belongings. Showers, sauna, steam room, and Jacuzzi (needs replastering, but very clean.) I will absolutely be returning!

I was very pleased with my visit to this massage studio. Mike is a wonderful massage…read moretherapist--highly professional, attentive, and friendly. After the session, I felt completely relaxed, and the tension in my muscles had significantly decreased. It is worth noting that the studio employs excellent massage therapists across the board. It is clear that they truly value the quality of their work and care about their clients. The staff is highly professional, and the atmosphere is calm and pleasant. I would gladly return and confidently recommend this salon to anyone looking for a high-quality massage!!!

I always try to give fair reviews, which is why I'm writing this after my second visit rather than…read moremy first. I truly wish I could give a higher rating because there are definitely some positives here. The spa is clean, the prices are reasonable, and they have parking available, which is always a plus. One of the biggest conveniences is that they can often accommodate last-minute appointments, something that's hard to find with many massage places. Unfortunately, both my husband and I had the same experience after our massages. Instead of feeling relaxed and refreshed, we actually felt more achy afterward. After our second visit, the soreness was significant enough that we both took Tylenol for two days, and our bodies were still aching several days later. We understand that some soreness can happen after certain types of massages, but this felt excessive for us and wasn't the result we were hoping for. Everyone's experience may be different, and this is simply our honest experience after giving the spa two separate chances. While we appreciated the cleanliness, convenience, and affordability, the massages themselves just weren't the right fit for us.

I had an absolutely amazing massage with Amanda! From the moment I arrived, she made me feel…read morecomfortable, relaxed, and well taken care of. She took the time to listen to my concerns and focused on the areas where I was holding the most tension. Amanda has a wonderful touch and a true talent for what she does. The pressure was perfect, and I left feeling refreshed, relieved, and more relaxed than I have in a long time. Her professionalism, attention to detail, and genuine care for her clients really set her apart. This was one of the best massages I've ever had, and I can't recommend Amanda highly enough. If you're looking for a skilled and compassionate massage therapist, she's the one to book with. I can't wait for my next appointment!

Its day 3 of 2026 and you guys already have won he most annoying company award. I just want a book,…read morea facial, and now i'm texting some AI on my phone! I can't communicate correctly with your texting system. What happened to the lovely humans That picked up the phone to help with the schedule? I've been a member with you guys for over six years +. This is ridiculous. Stop being cheap and hire human beings to pick up your phone calls.

Very relaxing massage with Iyoui today. I felt comfortable the entire time and left feeling calm…read moreand refreshed. I've already booked my next appointment for next month.

So I wasn't asked which massage I wanted. Yes I could have said which massage on wanted but I'd…read morefigure I'd just roll with it. Obviously it ended up being a Thai massage and man did I needed one. Ai you ended up being so sweet and amazing. She did ask where I was in pain and did focus on what I asked for. Bonus points for actually stepping on me and walking on me and being a true Thai massage. 10/10 will back.