if you feel like taking the risk of going to this establishment, call ahead for am sentiment and definitely don't ever let Tammy touch your nails. I was rushed, my nails looked horrible, and I never ever complain. A complete waste of my money. I think she spent more time looking at the customers walking in the nail salon then she did my own nails. I privately messaged her company on Facebook, and all I got was a reply from her saying sorry, then she blocked me from messaging her. Nothing was done to rectify this, nothing at all. I left there in tears, and went immediately to another nail salon, Cape, Ann, Nails, who I 1000% recommend Tammy, if you're reading this, you should try to do something to make things right when a customer is unhappy. read more

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I went here for dips. I am new to the area and have been trying new salons Everytime to see who does it best. This review is only for the dips. I do not recommend coming here for dips. It's simply not their expertise. They only have about 15 dip colors to choose from that were not overly appealing to me. My nail tech was super nice, however, I found her to be slow at the dip process compared to other salons. The end result looked decent, however, a couple days later the color began to chip and the rest was history. Some of my nails all of the dip is chipping slowly off breaking my natural nail with it. Unfortunately, I won't be going here again for a dip manicure. read more

I picked this nail salon in Gloucester because its on a bright corner and I didn't want to be stuck in a dungeon getting my nails done! It was surprisingly one of he best pedicures I've had in recent years. Nice staff, clean, on time, thorough and relaxing. Chairs work. Water is warm. Massage is long. I painted each toe nail a different color and the staff and customers got a huge kick out of that, but they did charge me an extra $5.00 for this service which is kinda whack! Either way I would definitely recommend it. read more

Nails Club - Great pedicure. Professional and thorough! They enjoyed my decision to paint each nail a different color. Friendly staff. - Nail Salons Near Me - Gloucester, Massachusetts

I haven't been to this nail salon in a couple years but wanted a pedicure and they had time so I stopped in. I paid extra to be upgraded to a spa pedicure $50. The entire pedicure start to finish was 20 mins, toe nails are cut crooked, water was cold, one coat of nail polish. I believe she had an appointment coming in which is why she rushed but if that was the case the upgraded version should not have been pitched to me.. maybe ill try again in a couple more years read more

I have been coming here since I moved to Gloucester. Sadly I will be moving out of town and have to find another place. Tammy and her husband are good people. They run a clean establishment and are good at what they do. I was so happy they were open during covid. I will miss coming here but wish them the very best this up coming year to over come any losses from covid. Here is to 10 years from a loyal & satisfied customer! Tammy Macomber read more

***STAY AWAY***Update on bottom*** My nails are all crooked. How does this even happen?? Why is it so hard to find a nail tech with attention to detail? There really is no excuse for this. I've been here once before and the same person did my acrylic fill, they were ok then, not great. This time I had her remove my acrylic and do a brand new acrylic set. When I got home I went to shape my nails, I always do because I'm extremely particular about my shape. Went to do my thumb because it seemed really off. Then I figured out why it seemed so off! It's totally crooked and sticks out to the side. The other thumb does as well, along w quite a few other fingers. I called and asked for a manager. A man answered and told me they weren't there today. I asked if they'd be in tomorrow (Monday) and he said he didn't know and practically hung up on me. I won't be going back. I'll stick to going to Anna at Victoria Nails or Sherry at Cape Anne Nails. ***UPDATE*** I returned the next morning to have my nails fixed. Lily was the nail tech, who's name I intentionally left out because we're all human and make mistakes. She deserves to be named now. I sat down, she started sanding off the polish w the tool, and she started berating me. Telling me with an awful attitude "it's your nails, not me, you got an overlay, it's your nails, not me." Over and over and over again. Until I finally said stop, I want my money back, this is ridiculous, my nails don't grow sideways, I'm not going to be spoken to like this. I got really upset from the way she was treating me and I started crying, I don't typically cry easily. At that point two other women who worked there came over to see what was going on as I started getting louder. She starts speaking in Vietnamese to them, clearly about me and how it's not her fault, and god only know what else. I told them it was completely unacceptable to speak to a customer that way, I've worked in the hospitality industry for 17 years, I would NEVER berate a customer like that. Ever. I demanded my money back and she finally gave it to me and I went to Anna at Victoria Nails, who spent well over an hour fixing my nails the best she could. It's going to take several months of growing them out and refills to fix how botched they were. I'll be calling her boss when he finally comes back, apparently he's "on vacation." read more

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I feel as if updating the review is very important. Last night as i had expected, my loose and partially nail cracked all the way leaving me in more pain and needing to cut it down on my own. This morning i went to Nails Ect in Ipswich and a wonderful woman named Denise sat with me over thirty minutes gently soaking off layers upon layers of the acrylic nail gel. Finally we got a good majority of the gel off using only acetone and a gentle scraping tool. Even with Denise being extremely slow and gentle, this process was still awfully painful and uncomfortable, although provided great relief. There was an unreasonable amount of polish over my natural nail which was and is the only thing keeping my natural finger nail together. She confirmed this problem would have been avoided if he had replaced my tips as i had asked. She was very professional and she was scared to do the rest of my nails after seeing just how much glue was on my weak thin nail! . **Nail club never did foil and acetone soaks & only used Dremel tools on my fingernails- leaving the integrity extremely thin and my natural nail close to ruined after just one coffin set & then this session both done by ken** Denise at nails ect advised me to go on over to nail club to show them the damage& a possible refund. The Nail clubs owner was not available to speak with. Receiving a refund was a borderline humiliating experience. On the telephone i spoke to two different people who sounded confused and almost defensive by my request for a refund. They told me ken is very gentle and I'm probably fine. She repeatedly asked me to come in although i had already told her a few times i was already on my way in to speak with them in person. This honestly stunned me, how can you run a business with such little customer value? I was greeted with unfriendly looks and felt horrible just having to walk back in to the place. The woman looked at my finger for a few second before asking where the injury was! My nail is very clearly split from the left to the right side, the mere question was so strange to me. If you do nails for a living or not , you should easily notice my nail is quite obviously cracked. I will insert a photo attachment. I finally received my 40$ back, but at that point i felt so uncomfortable standing in there store i didn't even care about that. I didn't want to stand in there shop any longer as employees seemingly scowled at me. Sorry to bother them so much‍ I'm only writing this review because I hope nobody has a similar experience. I wouldn't recommend this nail salon. I understand my nails look nice otherwise and "these things happen" Just hoping i can help any other acrylic tipped peeps out there avoid a potential hassle In my photo you can see the bit of left over glue still on the broken tip, which is the only reason it hasn't fell off. read more

Nails Club - Nail Salons Near Me - Gloucester, Massachusetts

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Just got my nails filled here for the first time. I'll definitely be going back. The salon is clean, bright and spacious and the prices are definitely reasonable. (My fill was $15) read more

I love this nail salon i go here all the time! The people are friendly and they are so clean. The prices are so cheap and the quality is amazing!!! read more

I will start off by saying that my nails do look good, so that's a plus but I will not be returning. I have been a fairly regular customer for about a year and have had mixed results. This past time was so bad that I'll never go back. I chose a color for my toes and a matching shellac for my nails. After putting my hands in the UV, the polish wrinkled and shriveled. The man doing my nails kept saying "uh oh that's not good" and then had to go through the entire process of removing the shellac. In the meantime I was trying to choose a coordinating color since my toes were already done. He kept trying to tell me that a color he picked out was "close enough" and on top of that frustration he also cut my cuticles on two fingers to the point of bleeding. I was at the salon for TWO HOURS. Aaaah! Would NOT recommend. read more

Love, love, love this salon! The Asian people who work here are super friendly and conversational without being too talkative. The price is right, and the quality is high. I have only ever gotten a traditional mani/pedi but I was very happy with the results. I've had friends who have gotten gels or acrylics and have been happy, too. I noticed that the bin they put the dirty towels in is labeled "dirty towers". Hee hee. This is an example of a small business owned by immigrants who work very hard to please their customers. It's basically a great example of the achievement of the American dream. Congrats, Nail Club. read more

loved it here. Had friends visiting from NYC who said it was the "best pedicure they had experienced"

Great prices, fast, friendly services. I would definately go back and tell other to go there.

My Daughter and I went to Nails Club for a Manicure today. When we first walked inside it looked a little dated and although it seemed pretty clean, the nail polish display was in disarray with many old and harden nail polish bottles. The people weren't all that friendly, and didn't care a lot about us. ( I don't mean to sound rude,) but I would think in a business who wants people to come back that the customer should be the most important one. My daughter said the man who did her nails, hurt the hangnails on her hand when he used a cleaner which burned them. She also told me when he clean out her nails with the tool, he dug too deep hitting the nail bed. My manicurist also was rushing me, and wasn't doing a good job. The dryers didn't even work and both our nails smudged. The price was also the same for a adult and kid, which I have never see before. We won't be going back there. read more

Not going here any more. They are so inconsiderate of their customers. They're either really disorganized with their scheduling of appointments or they just don't care, but it's very aggravating especially when you have a busy schedule! I should have known when my friend booked an appointment in advance for her bridal party on her wedding day and they didn't even show / call. Eventually they got in touch saying they were running late (about an hour or two) with no reason or apology. She had to frantically call nail salons around town to fit in her bridal party before all her other appointments that day! So done with this place - it just happens too many times and they don't seem to care! read more

Wonderful service!!! Very Busy but you never feel rushed. The pedicure was perfect, extra work on my tired calloused feet

I've been there 3x. First two-gel manicures, meh, fine. Last one-wow. I just wanted gel polish removal and a simple file/cuticle removal/ no nail polish manicure. DO NOT TAKE MY GEL POLISH OFF WITH A DREMEL TOOL. Then barely foil them with remover when I balk. ONLY to have have them FILE THE BEDS OF MY NAILS to get the rest off. And then have another staff member trying to get the rest of the polish off by filing (sandpapering) my nail beds even more and then throwing the file on the table in disgust. Goodness. Polish remover is cheap! Barely any cuticle removal-I'm prone to excessive cuticle-and she nipped my skin on two nails. Then, VERY uneven filed nails. And I stopped her when she tried to put clear polish on. She seemed new. I get it. Other staff members tried to help her, but somehow I became the problem. Communication by all was very clearly an issue. But ineptitude is unacceptable. I still tipped well. But I won't be back. read more

after reading yelp reviews i went to the salon. it was fairly clean and the people pleasant. that said, they used a product that burned the skin on my fingers. i can't imagine how they managed this but the pads of my finger tips felt like they were on fire and would not stop. i finally had to get up and wash them several times. the burning was excruciating. the manicurist and he said it was probably the primer. i have been having my nails done for more than 20 years and only had this happen once before. at that time it was inferior product. you can be the judge but i think the low prices come at a serious cost. read more