If you do not speak Italian, do not go here. The technician was terrible. She told me she did not speak English, which is fine as this is her country and i speak no Italian. I went because i needed a pedicure as my gels were growing out. Simple, remove and put new on. My friend came with me and was sitting in shop while waiting. We tried our best to use translator app, but the tech just kept speaking Italian to me and then acted frustrated and used translator app. She had the strangest affect, very dramatic about every move i made and acted very strange. She sprayed her hands constantly with sanitizing spray and then would attempt to push her hair back with her gloved hands! She removed the gel, then went through this big thing about one of my nails being infected. I am a nurse and my nail was not infected! She continued the pedicure, very rough, scraping my skin with the files and then refused to put new polish on as it would contaminate her product. The whole thing was a ridiculous waste of time. She charged me the full price of removal and manicure! Just a terrible experience! awkward and uncomfortable! read more