**Update 4/21/2015 - BL Tailors continues to ignore all calls and e-mails. I'm still without…read moreresolution for the 9 dress shirts that were altered improperly. **Update: 4/15/2015. It has been 24 days since I heard from BL Tailors about this issue. The last email was on 2/25/2015 "Our insurance company finally got back in contact with B&L Tailors and denied the claim for the shirts. We would like to work something out reasonably with you. Please let us know." ------------------------------------------------------------------------------------- Recap of the issues experienced with B&L Tailors On 6/20/2014 I searched the web looking for an "online" tailor for a few higher end bespoke shirts.The reviews seemed good so I took a chance with B&L because my father was in the military in SC. The job was simple - to tailor several shirts based on a "template" shirt. The end goal was to take in the sides and sleeves on some. (Will post pics of the results later.) The shirts were returned to me 6 weeks later (as opposed to 10 days later as quoted) and 1" slimmer than the measurements requested. The quality was inconsistent (some shirts darted, some taken in on the sides). As of today 4/2/2015 I'm without my shirts, or a plan for resolution. 6 months ago B&L Tailors contacted their insurance and ultimately requested the original receipts of the shirts. I found them, but the claim was denied anyway. Overall, Lloyd has been very professional and even offered an apology in writing. However, I'm still without $900 worth of shirts and a path to resolution. I've spent countless e-mails over the past year, but do not seem to be getting any sense of urgency. Sometimes it can take 2 months for a response. I've also tried calling the office but the lines are never answered. At this point it's been almost a year and I'm unable to direct answers on how this will get resolved. So I'll start with this review hoping it will reach someone who can help. I will provide updates until this matter is resolved, and adjust my rating accordingly.

They did not reurn the products I sent them and did not reply to my email. Their database had no…read morerecord of my products although they happily [rocerssed my payment. DO NOT USE.

This is a multi generational high-quality alterations business that I would recommend to anyone in…read morethe community. Jane is kind, timely in her work, and thorough. I'm so glad I found her little shop!

Jane did a great job on hemming my brother's jeans and dress pants that were too long. Very…read morecourteous and does excellent work!

On the spot patches sewn onto a vest. Very friendly and had a cute dog to chat with in order to…read morepass the time.

Jenny is kind and generous. I went to get a quote to fix my husband's leather jacket and she fixed…read moreit no charge; "it will only take a minute", she said. My husband will be so pleased for Christmas! I recommend Jenny's!

When ever I either purchase or have an existing suit altered, this establishment does premium,…read moremasterful work. I've been having my garments fitted hear for over 30 years.

This is a viable alterations options. As a point of view, I am someone who has nearly all their…read moreclothes tailored or altered for different reasons, regularly. I am very familiar with the Columbia alterations and cleaning community because I take a lot of pride in my clothing fit and maintenance. Some thoughts below. Pros: - low to no wait to get service -multiple dressing rooms so you can try things on as they are helping others - they do offer excellent work - timelines provided are accurate - couple is courteous, helpful, and thorough in their recommendations. Always happy to support a family business. - large parking lot so never any issues getting in I only have one con but it is it important. They are the most expensive place I have tried in the area, that includes alteration shops by the lake and in forest acres. I would say they are $1-$5 higher on every single service than anyone else in the area. If the location and the speed of turn around is more important that you might be okay with it, but for me, I would only use them as a last resort. The work is good but not worth the extra ticket costs, for me, when others off the exact same level of service.

I dropped 3 pairs of dress pants off on a Wednesday and they were ready in 3 days. Great job.read more

Chung has been doing my alterations for the past three years. She is reasonably priced and does…read moregood work.

They drastically altered a dress on very short notice and did a beautiful job. I'm already lining…read moreup several pairs of pants and some blouses that also need alterations -- this time with notice. Their work is professional, and the prices are very reasonable.

I needed a formal dress hemmed for an event in 3 days. They got it done in 2! Great work!read more

Completely tailored my cheap suit, on a very short timeframe, and the results were great. They were…read morevery busy and stayed late to make sure I had the suit ready for my event.

Customer service was excellent and the care that was shown to my suit and tux were next level…read more Everything I asked for was done, no problem with the alterations at all. Well I take that back, not exactly what I wanted pant wise but It was fixable. Prices just a little high

I don't think I have ever written a review in my life, but for Mrs. Gail I will start! I cannot say…read moreenough about her professionalism, punctuality, and talent. Thanks to her I have my dream dress for my wedding! Thank you Mrs. Gail, absolutely beautiful dress!

I called on Monday to see if I could have my sons suit altered for prom. She fit me in. I let her…read moreknow that I had to get my son and his suit after work and then come. Mrs. Hopkins was willing to work with my schedule but I came on in because his prom is Saturday. We walked in and we felt like home. She greeted us, and started right to work. She wanted to give my son what he wanted and warned us her limits because of how the pants are made. I loved this because she is the expert. When we left, we were told that it would be ready on tomorrow (Friday) but she called me on Tuesday to let me know it was ready. We will come today because he had to work. I'm excited to see his suit and how it fits and all. More to come once we pick it up... Update: I added his photos of his suit! She did an amazing job with it! He was excited and felt good...and looked darn good too!

Jackie's did a great job with my clothes, and I'm so happy that I brought them to her! It was a…read morelittle bit more expensive than the other options I considered, but considering the quality, I'm more than happy to pay the little bit of extra money. 5/5 would recommend, and this will be the first place I go next time I need clothes tailored!

I dropped off jeans for my girlfriend who needed them for work. The store was busy but I was helped…read morequickly and when I explained the urgency of the situation they were able to shorten the turn around time. Great work ethic and service among the staff!