Very friendly groomer team and good management in general! They seem to be very reputable with doodle grooms. read more

Namast'ay Dog Spa - Dog playing with one of the groomers at Namastay dog spa - Pet Groomers Near Me - Belmont , California

My dog Max receives a great haircut. Ashley is very nice. I like that the dogs can just hang out and roam while they are there (no caging). They are very affordable and easy to schedule. I recommend them to all my friends. read more

I have been taking my Pyredoodle to Ashley for over five years. Jack is highly allergic to everything and requires medicated baths twice a week. So we go often. Ashley is like family to Jack. He loves his time spent there, and Ashley does an amazing job on his haircuts. She understands what he needs and I trust her completely to take care of of Jack. We have been to other places, but by far very happy to have found Ashley. 100% recommend. read more

Namast'ay Dog Spa - Pet Groomers Near Me - Belmont , California

We took our golden retriever here for the first time for grooming and we were disappointed with her cut. There may have been a misunderstanding between us with what a light trim is, but she came out with very short hair all around, including her tail feathers. The prices are affordable, the groomers are nice and they did a great wash, but I likely won't be returning. read more

Been taking my pups to Ashley since they were little. Ashley gave our new pup his first bath and cut. He always comes back smelling so amazing and gets sooooo excited once we pull up because he knows he is going to get to hang out with all the other doggos. I look forward to bringing him here knowing that he is not locked up in a cage, instead, he gets to roam around and have fun and come home smelling fresh while getting some socialization! read more

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Ashley is the only person I will now let groom my 30 lbs. Mini-Golden Bernadoodle. I went to her in July after after a horrible groom experience and she fixed his cut. (for free might I add, but I did give her a tip that was not asked for) I didn't go back because I have 20 other groomers closer to me, so I tried 7 other places. SEVEN. They all told me Teddy was a bad dog. I've been humiliated and felt like it was actually him, until today. "I couldn't do his paws he was too wiggly." "I couldn't cut his face straight because of him." "I couldn't groom his fanny because he wouldn't sit still." "I couldn't trim his nails because xyz." "He jumped off the table and peed." ^^^ Clearly my poor dog has been tramatized, and these are $100+ places with 5 star ratings!!!!!!!!!! Including Wag Hotels in Redwood City. DO not use. I could go on and on, but you get the point. It was always HIS fault. Ashley told me the first time, he was great. She even found a large burr between his toes that the groomer missed and could have hurt him badly and caused real medical and financial issues for us both. After the groomer bathed him and spent 3 hours and $150 with him. Today, she said he was even more calm. He looks perfect. Smells great. He didn't even acknowledge me when I came in. Not panting and anxious. Didn't bark and cry when he saw me. Calm and happily walking around with the other doggies wagging his tail like he was in heaven. Ashley, I do not know what you do, but it is magic. Dogs are happy, calm and its a stress free spa day, actually. NO kennels. No kennel loud dryers where your dog sits alone crying with a cage blower. This may not be for every dog. But my dog is socialized and goes to the dog park everyday and loves people, dogs, attention, patience and love. If that is what you want, GO SEE ASHELY. read more

Ive been going to Ashley for a couple of years now and my pup always looks so stinking cute with the bandanna she puts on him! I love that my dog can socialize with other dogs for a couple of hours and she always calls to let me know when she's done with my pup Milo. Ashley has always been puntual, has a good work ethic and is easy to get in contact with, i recommend her to anyone that is looking for a reliable, experienced groomer read more

Namast'ay Dog Spa - Pet Groomers Near Me - Belmont , California

The worst experience ever!!! After leaving detailed directions regarding my dog grooming including the picture, I was shocked to pick my dog looking so different I couldn't recognize my 2 yr old yorkie!!!!!Stay away!!! Also dogs are kept running around not leashed... Wow!!! read more

Namast'ay Dog Spa - this is my Yorkie after the grooming - Pet Groomers Near Me - Belmont , California

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My 2 toy poodles have been going to Ashley for several years now. She is knowledgeable on the various poodle hair cuts and cuts their hair to the style I want.. .She doesn't just shave them down. Ashley gets to know each dogs personality and how to make the grooming a happy experience for them. I highly recommend Ashley as a super talented, caring dog groomer in an easy access location.- Susan V. read more

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So so for us. I've booked our dog for a short doodle cut and he came out with a shave down all over. No doodle style, now he basically looks like a poodle. It comes handy with the heat but I'm not very happy. His hair will grow... read more

Namast'ay Dog Spa - Not a doodle cut.. - Pet Groomers Near Me - Belmont , California

The groomer here was a LIFESAVER. My dog's dew claws had gotten way too long and painful to the point that my dog would not let me grind them like I used to be able to do. I passed by Namast'ay on my way to something else and they had their door open so I quickly inquired if they could help me. The woman working there told me to hold my dog while she quickly clipped his dew claws. Before me and my dog could catch our breath, his dew claws were all clipped and the issue was resolved! She didn't charge me, so I cannot recommend this place enough for both skill and customer service. 30 seconds of her effort saved me and my dog so much stress and pain. I could really tell she was experienced and skilled. Next time I need the nails clipped, I am definitely going back here! read more

Absolutely love it here! Every time I've taken my pup, I've got exactly what I've asked for. Super welcoming and friendly place. The owner Ashley, is also very personable and friendly as well.! Also the fact she does pet sitting has helped me wonders without actually havigg by to board my dog! Highly recommended ! read more

These people are awful. I brought my cocker spaniel there this morning to be groomed. She had surgery recently, so her grooming had been a little neglected while she healed, which is why I scheduled an appointment with a "professional". The owner told me that she would have to have a shave, with no skirt. I asked if she couldn't selectively take off the matting, and save the skirt. She said no. I said ok, I'll skip it. So this women started telling me how brushing the mats out was torture and that it would ruin her hair follicles and her skirt wouldn't grow back. I said that I had no intention of brushing the mats out, and that it is inappropriate to accuse me of torturing my dog. She started yelling how she is a professional and how dare I question her. Take your dog to Bow Wow Meow. They do a much nicer job and actually act like professionals. read more

I've been taking Bleu here for about a year now and I couldn't be happier with Ashley. Bleu is always so happy to go inside and comes out looking so handsome. The response time could be slightly better but I understand running a business alone can get busy. Ashley makes up for it by accommodating my schedule and fitting me in! Would definitely recommend her services! read more

First time grooming here.They did a great job with my doggy cutting, I highly recommend this place. read more

Namast'ay Dog Spa - Pet Groomers Near Me - Belmont , California

I would never take my dog here. The reason is that I attend classes at zoom room several times a week. I was waiting outside last week for class to begin and I heard this terrible yelling from inside Namast'ay. I looked in the door to see the female groomer yelling repeatedly at this poor dog. If you do take your dog here I would stay on site the entire time. We can even hear them yelling at the dogs while we are in class nextdoor. I didn't realize until reading this that they have a free roam. Considering this business from door open directly on El Camino I would be very upset to see that my dog was not contained in a safe space. read more

We are so thankful for Ashley's availability and service. We booked a service last minute and under a time crunch. Ashley got our pup to a short coat so much faster than other services. This is especially important as our guy is 14 years old and the multi-hour grooms can be a lot for him to handle. read more

Our dog got a subconjunctival hemorrhage and hematoma (blood collection/bruise) of her right eye from here. Never bringing them back. Vet said it's usually from BLUNT TRAUMA to the eye or sometimes a tight choker can cause a blood vessel in the eye to burst :(. Luckily vet told us it was superficial and no deeper structures of her eye were damaged. The worst part is, no one called us and notified us. The groomer just mentioned it casually when i picked her up. " oh we noticed her right eye is red" , like it was a conjunctivitis or something that didn't happen there. But when I saw her eye I knew what it was and it happened there. I know accidents happen and I'm sure (hope?) that there was no attentional abuse. But be honest to your clients, admit if something went wrong, notify us immediately. Eye stuff can be time sensitive, potentially permanently damaging had it been a serious injury. We took her to the vet immediately, 150 bucks later, she's ok, but the trust is gone. Sad we will have to look for another groomer. We liked it there, they did a good job with the cuts and I liked that my dog can roam around. But not worth the risk . read more

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Ashley is the best, my dogs love coming to her shop. Hands down the only groomer I trust with my pups. read more

Namast'ay Dog Spa - Pet Groomers Near Me - Belmont , California

Fantastic service! Brought my Golden in for an overdue nail clipping (her first at 5 years old) and the owner handled her well and finished in 3 minutes w/o any drama from my pup! I highly recommend this place. read more

We've been bringing our Corgi to Ashley since he was 4 months old. Ashley and her staff are highly skilled at what they do, efficient, and very easy to communicate with. Our pup leaves every appointment looking, smelling, and feeling great! read more

Ashley is not the nicest or friendliest of people but she's done a fairly good job on my rescue bichon/poodle pup until this last time and it will indeed be the last time we go here for grooming. I knew my girl was going to need trimming and she's been trimmed by Namast'ay before, but this time the poor thing was scalped/butchered even to the point of an actual triangular gouge in the hair on the top of her head - and I thought the hair couldn't get any shorter. She looks terrible and I think she's embarrassed because she spends a lot of the day and night hiding under the bed. Never again!! read more

Staff is super friendly and professional! Had my Bear looking so handsome after his spa day

My husband and I moved to San Carlos recently and I was skeptical about finding a local groomer to replace our old one, but I am a huge fan! We have a Lhasa Apso who is easy to groom and a Shih Tzu who is not, and Ashley and Amanda are great with both of them. Chewy in particular (the Shih Tzu) was originally a street dog and has never been good with grooming (up until now there was only 1 groomer he didn't bite), but these ladies are true professionals and were so sweet in taking their time with him. They didn't rush or push him, and they somehow managed to trim his face the shortest it's ever been. The price is super reasonable and it's only 5 minutes from our house, I am beyond happy we found this place! read more

Namast'ay Dog Spa - Chewy with his brand new haircut. Thanks Ashley and Amanda! - Pet Groomers Near Me - Belmont , California

My dog, Auto, has been groomed by Ashley for going on 6 years since he was a puppy, in San Carlos and now in Belmont. He is a Welsh terrier and I prefer to have him trimmed fairly short. Ashley always does a great job and listens when I want something different with his cut. Auto loves going to the groomer because he gets to socialize with the other dogs there and always comes home happy and worn out from a day of play. read more

Based on customer service. We received a message that our appointment had been cancelled and the onus was on us to reach out to reschedule. This happened multiple times. This last time was our final straw. We reached out to reschedule, followed up, and never heard back. We are now taking our business elsewhere, we need a more reliable groomer. read more

If I could give negative starts, I'd do it for this place. We just moved into town, and took our dog in for grooming. At our old house we had a groomer that we liked who spent around four hours grooming our dog, and did a good job. Coming into Namast'ay there were a number of warning signs that we ignored, that we probably shouldn't have. First, they did not ask for vaccination records. Almost every where you take your dog you need bring records, but not this place. Second, when I dropped my dog off at around nine they said it would be three hours. It is my belief (which I could be wrong) that there were two groomers going at once, and eight to twelve dogs running around, and all of the owners were being told to pick up around noon. It seemed like their time budgeting was off. Forty minutes later I received a text with a video telling me that my dog needed to be shaved because of matting. This was a first for us since our previous groomer always noted how good we were with brushing. With disappointment I authorized it; in hindsight, I should have just told them to hold our dog. Neither me nor my wife were able to pick our dog up after she was done, so we had a friend do it. Shortly after being picked up, we got a call from our friend with our daughter telling us that our dog was bleeding. We thought that was strange. Upon inspecting our dog, she had cuts in both of her ears, and was indeed bleeding. She wouldn't stop shaking her so we had to take her to the vet on our vacation to Tahoe. After our $80 visit we had to give her topical meds and two pain pills for a week. I'm no grooming expert, but if your grooming session ends with a vet visit and doggie opiates, you're doing it wrong. read more

Refused to shave my dog since they said my Type of dog breed shouldn't be shaved. I specifically needed that to happen since my dog had been exposed to mold which has made Me very ill. They could have at least shaved some of her. Now I'm noticing symptoms in myself of mold exposure after having my dog back for one day. Huge bummer. I'll have to give her back to my parents or find another solution ASAP. I wish they had requested to speak to me about these specific medical needs or refused to groom my dog if they wouldn't meet my needs. The reason I did not drop off my dog is bc she was contaminated with something I am highly sensitive to. Therefore I could not be around her read more

Our nearly 10 year old terrier mutt has been to many groomers over the years, but once we found Ashley, the search for a great groomer was over! She is fantastic, and now she has opened up her own place on Laurel Street. We took our dog to Namast'ay Dog Spa for the first time this week and were very impressed. As you walk in, secure rolling gates ensure that your dog will safely enter and not exit accidentally. The space is large and open, allowing dogs to interact and roam freely. Open and airy, our dog trotted right in and was instantly happy! There is no sense of confinement which is the case with other places we have been to. Our often nervous dog was very happy to run right in and have fun. Ashley is a very skilled and caring groomer. Not only does she do a great job each time, she genuinely cares about your pet and you. All pet parents can feel confident leaving their dog(s) with Ashley (and trust me, I am picky!). I highly recommend Namast'ay the next time your dog is in need of grooming services. read more

Namast'ay Dog Spa - Molly has never looked better! Thanks, Ashley! - Pet Groomers Near Me - Belmont , California

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I've used Namas'te for both my pups for the past few years. And at first they were great. I was happy to regularly schedule appointments with them because my dog's cuts were so well done. However, the quality of the cuts began to go down, so I stopped using them for some time. I decided take the pup back to Namas'te. Both came back with choppy cuts, beards gone and one has a nicked ear. They won't go back. I hope Namas'te get back to the high quality grooming they used to have. read more

Took my dog Nori to the spa on Saturday because we are going to be in a wedding on Sunday. Ashley and her aunt were really nice took time to understand what we were looking. When I came back to pick up Nori she was all ready for the wedding, super cute!! Thank you Ashley! read more

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As I drove home today I decided that I had absolutely had to leave a yelp review because I'm so pleased with Ashley (and/or whoever else) services Spade. We moved to California from Michigan a few months ago and Spade has been here a 3 times so far. The first time I came I noticed there were BLM posters in the windows, I was a little shocked, but it was really nice to see. I'm sure people probably roll their eyes when they see it, but it made me feel safe, valued and welcomed. Aside from that, I'm really glad to have found Ashley. It's hard to get a good doodle cut at a decent price so I was shocked that I liked the first groomer I tried since moving here and it wasn't a million trillion dollars like I expected. Booking online is super easy and fast too. I love it. Spade's had two full haircuts here and one FFF. I love that the dogs aren't caged while they're there and he's always done at the time she tells me when I drop him off. I know Spade probably gives her a hard time with trimming his nails because he hates having his paws touched but they are always trimmed well. I also like that she shaves the hard to brush/easily missed places (armpits, just behind the ears, belly) pretty short because he gives me such a hard time when I try to brush them and it doesn't stop his cut from looking great every time. It's usually just Ashley when I drop him off and then a guy there with her when I pick him up. Neither one of them have ever been rude to me but come on people, she's got dogs running around, usually a dog on the table, fans blowing and she wears ear plugs. It's not time to sit and have tea and talk about the weather lol. After reading some of the bad reviews I think some people here are just impossible to please. As long as we live in the Bay Area Spade will come here. Thank you Ashley, you guys do so great with my little baby! read more

Yes, my dog looks great. But, Ashley is not taking the Covid issue seriously. She was not masked nor was the other man in there with her when I dropped my dog off. In retrospect, I should have walked out with my dog, but in all honestly, I think I was shocked and the dog had been groomed in months. When I return, still no mask. She should be fined. I wrote her the next day to let her know my feelings and will NOT be return. And in case you think I am a nut case, take heed of the warnings from the CDC: https://www.cdc.gov/coronavirus/2019-ncov/daily-life-coping/pets.html If you don't care, fine, but if you do care, do not go to Namast'ay read more

Today was Baxter's first trip to Ashley - he came out shiny clean and smelling GREAT! Very reasonably priced, communication was efficient. Will be back in a month or so! read more

Namast'ay Dog Spa - Baxter is ready for St. Paddy's day! - Pet Groomers Near Me - Belmont , California

I took my new rescue cocker there today. Francie was not an easy dog to groom and was terribly matted. She also has some separation anxiety due her background and tends to scream if someone touches her legs or feet. I was expecting a traumatized dog with some mats still to deal with. I got a tired but happy pooch who smelled great and had no mats! It was clear that she also felt so much better being clean and sleek. I highly recommend Namastay. The vibe is good all around. We'll definitely be back! read more

Great experience for both my dogs today at Namast'ay dog Grooming! Ashley was great with my dogs. My dogs did well being in the group of dogs. Their cuts were great and really cute- they had a darling neck kerchief on too! Will definitely highly recommend to my friends. read more

Today I went to drop off my 6 pound Maltese to be groomed and I see that there are multiple bigger dogs loose in the grooming area. I asked the groomer (Ashley) if she could put my dog in a crate because I explained he is afraid of other dogs (due to multiple bad experiences at dog parks with bigger dogs). She told me to wait 15 minutes extra past the appointment time so she could finish with another dog so she could put my dog in a crate. I patiently waited, handed her my dog and asked her again, just double checking that they would put my dog in a crate. She told me she would and reassured me he is going to be well taken care of. My husband picks up my dog 4 hours later, and tells me that our dog was loose with other dogs at the time of pick up. When I got my dog I saw that he is distressed and was jerky when I tried petting him. So it's honestly disappointing to have waited a few weeks for this appointment on top of 15 min extra time to make sure he will be put in a crate only to find that the owner just ignored my concerns... Besides the haircut was pretty choppy. read more

I've been going to Ashley for years, following her from Town and Country to her own place now at Namast'ay. Our Jack Russell Terrier is Mr. Independent - a spunky, stubborn one, who we endearingly call a punk. And now that he's a senior dog, he's a big ol' grump. But, Ashley gets him, shows up as the alpha, and he respects her. It's a big relief that she knows it's just his "tough guy" personality vs some difficult problem. He always comes back nicely groomed, smelling fresh, and happy to be on his way. She's busy, but promptly gets back within the day, if not hours, for scheduling. I really like her no-nonsense approach to our dog b/c he needs that, but you can also tell she loves what she does and is good at it. She's quick, reasonably priced, doesn't push extra services or anything, and easy going with communication. read more

I wanted to give this place a chance because it's right next to the zoom room and I was referred by 2 people. I am a bit disappointed with the customer service to say the least. I texted the owner with the phone number listed on the business card to make an appointment. I texted her on a Saturday - did not get a reply back until Monday. Totally understand - maybe she was busy. We then went back and forth and when I asked if she had an opening she did not respond until the next day. Keep in mind we were responding to eachother with 5 mins apart and it was early afternoon on Monday. When she finally responded back on Tuesday she verified the date I asked for was available. To which the next logical question is , what time?? I asked what time she can do it and she has not responded to me since. This all occurred the first week of May. This is not a good way to treat future clients that are trying to make an appointment with you. There is a lack of professionalism and the fact that it's been two weeks and she hasn't even reached out to say "sorry I missed your message, or I was planning on responding" shows she must not need new customers. Proceed with caution. REPLY TO OWNER: Ashley, you never responded to me and it's been almost 2 weeks with no explanation. Why would a customer go to book online after the lack of communication and professionalism that was displayed? Perhaps you need to hire more staff or not tell customers to text you directly if you won't follow up with them in a decent timely matter. read more

I should have taken note of the other reviews here as it appears my experience is not an isolated one. I brought our Labradoodle puppy in for the first time and was already a bit nervous to see several large dogs running around the shop. Upon introductions, I was rather rudely informed that our puppy would need to be shaved because of the matting in his ears. I expressed that this was not my preference and asked about any kind of alternative. I was promptly informed by the groomer that she would not be torturing our dog by trying to brush anything out. I found the torture comment interesting given that this entire time a completely soaked and shivering dog was leashed on the metal grooming table, shaking while she had stepped away. Only one person was in the shop to take care of at least 3 dogs that I could see. Mine would have been the fourth. I understand if shaving is necessary and generally follow the recommendations of experts, but I felt very uncomfortable with the manner in which this was communicated and the insinuation at our lack of care of our dog. I have also heard that shaving puppies is not recommended, but my puppy's age wouldn't have been known by the groomer since no information was asked about our puppy's age. The shop also does not ask for vaccination confirmation. I decided on the spot to find an alternative groomer. That evening I was able to brush out the matting that was allegedly so problematic with relative ease and fortunate enough to get a spot at Bow Wow in San Carlos due to a cancellation the next day. The experience there was wonderful. They agreed no shaving was needed. I can only conjecture about the time savings and cost effectiveness of shaving versus taking the time and care to meet customers' needs. We will be sticking with Bow Wow from now on! read more