Wonderful family owned business. John Gillis designed a ring for my husband and it was just…read morebeautiful!

I brought my watch (a Seiko quartz) in to see if they could examine the movement and battery and…read moretell me if it was running slow and if they could repair it. They told me it'd be ready by the next morning, and I never received a text or a call. When I called multiple times, they never picked up. When I originally went in, I asked about fixing one of the links and the cost. They told me it was $35. I went in a couple of days later, after no response, to see if it was ready or if they had forgotten. When I went back, I brought the links with me, and he then changed the price to $75. My watch was running slowly when I brought it in, and now it doesn't run at all. told me the motor died... on a quartz, which is just highly unlikely. This place is slow, talks to you in a condescending tone, and does not have anything close to fair prices. would not recommend.

My fiancee's gold necklace broke about a week ago, so he dropped it off here for repairs. Since…read moreit's so close to my job, I came by to pick it up. I'm not someone who enjoys going to jewelry stores (the people always seem shady and smell blood in the water when they see an inexperienced customer like myself). Here was different. I walked in and was greeted kindly, and asked for my brief patience because all associates were helping other customers. Then, when I was assisted, it took less than 5 minutes. The person helping me was personable, friendly, and enthusiastic to help. The customer service here was top-notch, the environment was clean, homey and inviting, and the displays were organized and visually appealing. Now, let's cut to the chase--I got to meet GUNNER. It always makes my day to meet well-behaved pets in unexpected places. If I could give this place 10 stars, I would because of him being the goodest boy.

Would avoid this jeweler. Went into "Anthony & Co Jewelers"…read moreto get a citizen watch sized and some links removed. The lady at the front desk sized my wrist and then took my watch back to be worked on. Never quoted me any price. While I was waiting, my wife and I were pricing some pearls. (A wedding gift i intended to purchase from their store) When she returned from removing a couple links, I was informed that the cost of service was $50. $50 to size and remove links! No thank you, unfortunately have lost my business. I would avoid this shop.

Do not have your jewelry repaired here!! I have never had a jeweler return a ring after coming back…read morefrom being repaired and not have them offer for me to look at it under the microscope. So after paying and leaving, I took it out to discover that a chunk of the ring was missing with a diamond set on an angle with the outer band rough to the touch and visibly damaged. After returning to the store, they offered to repair it again. After three more weeks, it was 'better' but the damage to the ring is still visible. Further, after having the ring back for only a few weeks, one of the stones is already missing that they replaced. Absolutely unacceptable and I would steer clear of trusting them with your jewelry!

Extremely angry with these people…read more I've been fighting all year to find someone that could custom make an engagement ring. Finally found these people a month or two ago. They assured me that they could help me design and have the ring on my woman's finger by my deadline of Jan 2nd. It's currently Dec 30th and while I could take them at their word that they have the ring, I'm not really inclined to do so. On Dec 28, they told me it would be delivered the next day and that they would call or email me when they had it. Yesterday came and went with no contact. Understandable. Today, I try emailing them and calling them. Their answering machine helpfully declared they'll be closed the 28 through the 3rd. I go by their store and, sure enough, it's barred up with a neat little sign repeating the same thing. So, the same day they said I might be able to pick up my ring was the same day they started their little "checking inventory" thing. No call; no email; nothing for over a month to tell me that they wouldn't be able to make my deadline due to a preplanned closure. Even their Google page says nothing about being closed before the holiday weekend. That's what really hurts the most; I could accept an unforeseen derailment, but they were planning this thing for months and told me not a word.

I had a very hard time finding someone to repair my watch. I called no less than 6 places. Crowne…read moreanswered. The owner was outstanding. He said, come on by and we will handle it. These folks are complete Pro's. So much so, I am gathering all my watches and bringing them all to them. Kind, professional, experienced and quick. What else can you ask for. Bravo!!!!

Personnel courtesy and reasonable pricing.the store policy was followed precisely by staff who…read moresmiled and offered discounts on jewelry.

I could no longer open the clasp on a treasured pendant necklace, and they replaced that clasp with…read morepretty magnets that they soldered onto the chain. I am very happy

I recently visited Dillon's jewelry store and had a fantastic experience! The staff was incredibly…read moreknowledgeable and friendly. I highly recommend Dylan's for anyone looking for unique jewelry and excellent customer service!

Personal service! Great staff! I come all the way from Florida for the amazing care and staff! We…read morehave purchased, had repairs and had beautiful jewelry designed there!

I recommend this jeweler. They do great work . They treat you very well . Their work is superb …read more They do most jewelry repairs at affordable prices . I will keep coming back .

I was looking for a bracelet for my mother for Christmas and the girl special ordered 3 for me to…read morechoose from. I got the best one and my mother loved it . Thank you!

Made buying an engagement ring very stress free. Showed them exactly what I wanted and they had it…read moreready in less than a week.

Great service and friendly staff! Lot of Selections…read moreopportunities and always a quality product.

Great jewelry and great people! Wonderfully hospitable and kind service, and very patient as we…read morepicked out a birthday gift for my mom. If you're within driving distance of the Birmingham area, you can't go wrong at Sanders.

Kind and attentive service. Quickly helped with resizing my engagement ring and modifying a…read morenecklace chain for me. They have also done consistent good work for my mom. We will continue to come back!

Came in to see if they could tighten my diamond... fixed it AND cleaned it!! Amazing service.read more

First of all, they get 100 STARS- not 5. Second, they are so seriously friendly and also…read moreprofessional no matter what you need when you walk in there. They respond to all emails and phone calls and ALSO, you can even TEXT THEM and they even respond promptly and professionally to TEXTS! I have gotten several things done at this jeweler and they have never once treated my requests as simple or "petty" regardless of the fact that I have never bought any of the VERY SERIOUSLY AMAZING JEWELS! What I have done there is get things repaired numerous times over. One time, I went in with a WHOLE SEVERAL PAGE DOCUMENT of instructions because I had so many different pieces of jewelry (none truly super valuable- sterling silver stuff), and they treated each thing with 100% care and professionalism. The huge job that I brought in consisted of a few rings which I wanted quotes on for resizing, a pendant chain that needed a new clasp, a fun vintage sterling silver jingle ball ring which lost a ball, 3 DIFFERENT CHARM BRACELETS WHICH EACH HAD IT'S OWN LIST OF SPECIAL INSTRUCTIONS... two of the bracelets were to be LOADED DOWN with dozens and dozens of vintage sterling silver charms, and the third had 3 but they made it look SO MUCH MORE SPECIAL THAN EXPECTED because I gave them creative rights to do with the charms what they thought would be best and WOW! They perfectly polished ONLY the charms that I wanted polished, etc. I'm telling you, my order was A SUPER BIG HANDFUL AND SUPER SPECIFIC AND MY NEW FRIEND (I can't remember her name- you know who you are- you're the BEST!) she typed up ALL OF MY INSTRUCTIONS PERFECTLY AND ALL OF THIS OTHER STUFF because that was procedure... so, all I can say is DO NOT HESITATE TO SUPPORT THIS BUSINESS AND GO IN AND ENJOY YOURSELF AND LOOK AROUND AT THEIR SHOP BECAUSE THEY HAVE A LOT OF AMAZING STUFF- not just SUPER BLINGING DESIGNER JEWELRY, but ALSO AMAZING THINGS WHICH ARE AFFORDABLE FOR GIFTS, SPECIAL EVENTS, ETC!! JUST GO!! Don't be shy about getting simple repairs done here, either. THEY DO IT ALL WITH BELLS ON!! THANK YOU HUDSON POOLE! I LOVE YOU! PS- Can you please recall the very very very friendly, bubbly, kind, sweet, hardworking, FAST, efficient, energetic and ONE OF A KIND jeweler that helped me with all of this? She spent SO MUCH ENERGY AND TIME TYPING UP ALL OF MY NOTES AND SHE DID IT SPOT ON THE VERY FIRST TIME! I really want her to get a shout out on here! She deserves the VERY HIGHEST PRAISE AND PERHAPS A TRIPLE BUMP RAISE AND PROMOTION! No- not perhaps- SHE DEFINITELY DOES!! I KEEP COMING BACK TO EDIT! Also, while I was waiting, a very kind young gentleman offered me a fresh beverage from a fairly good list of options! He also offered to polish and clean my wedding bands which I took him up on and they looked great! He stated that any time I want my rings cleaned to just stop by and it is always free!! (Not to be negative- I hate this, but have to say)...Just do not even bother going anywhere else. I have been to other jewelers in town (the mall) and it was a night and day experience. Sometimes people just have a way of making you FEEL GOOD and that is how you will feel leaving Hudson & Poole. That is how you SHOULD FEEL- never waste your time, money, or emotions for special occasions shopping around at locations that hire people that could care less about their job or the business they work at! (This is NOT the case at Hudson & Poole. THEY CARE!!!) ROCK ON H&P!!!!!!!! Do your thing and never change!

Amazing selection of jewelry and china. Friendly staff always ready to help you find just the…read moreright piece.