My family has had State Farm for over twenty years. Ryan became our new agent and both he and his…read morestaff have been a pleasure to work with! We had been talking for awhile about increasing our Life insurance and Ryan took the time to review all of our options with us. We now have Auto, Home, and Life all through Ryan and eagerly encourage anyone looking for help with these to contact Ryan and his team!

I bought car insurance from 07.01.22(J95 2300-A01-13) for 3 months, it cost me 713 $ and the…read moreinsurance was supposed to expire on 10.01.22, but already on 09.01.22 I received a letter from State Farm that my insurance is no longer working. I tried to call or get a written response from Ryan, but he never answered me. I think he didn't tell me the whole truth when he told me the terms of the insurance. I don't recommend this insurance agent as you will have problems with him.

The agent/ receptionist Jeanette at aarco car insurance company is the best. She has a friendly,…read morepatient, professional demeanor she knows your name, and always make me feel that whatever you are there for is of the utmost importance. In my book she is a 10

Clearly the individual leaving the one and only review for this company must be an employee…read more I called this company while doing comparable shopping for insurance quotes and received none of the professionalism listed above. What I did receive was rudeness. The first time I called the guy that answered the phone stated that he could not hear me and simply hung up. Even though I thought this was rude, I gave the benefit of the doubt and called back. When the same guy answered, I advised that I was calling to get an insurance quote and he actually stated, "Maybe you should try calling back later, everyone here in the office is to busy right now for that." I actually laughed, thanked him and moved on with my search. I'm writing this review for other customers to save them the time in calling this company. Clearly, this guy showed no concern with acquiring a potential customer-maybe in his opinion, they have all they need right now. I can only imagine how they treat the customers that they already have. The terribly sad part in this is that most of the time management has no clue that they have employees that treat customers this way and only come to work for a check and could truly care less about providing stellar customer service or retaining customers for their employer. I suggest management seeks out better employee's or more customer service training. While their prices may be lower than another insurance agency, I'm sure I'm not the only one who would appreciate great customer service in addition to low prices. Potential customers, please know that this seems to be a case of, "You get what you pay for."

Matt Halko and his team was extremely helpful with my insurance needs. Their service is…read moreoutstanding. I recently found out that a lot of their staff is bilingual and can provide help to those who speak Spanish, Cantonese, Gujarti, and Hindi. WOW!

I have been with State Farm for over a year and decided to switch my auto policy to Tesla Insurance…read moredue to lower premiums. When I requested if Matt could cancel my policy, this was his response (see photo). Needless to say, if my insurance needs change in the future I will not be reaching out to this particular agency if guilt tripping clients & making them feel unwelcome is how they're going to treat you for wanting to try out another provider. The good thing about State Farm is they have other independent agents right around the corner that can handle themselves like a good neighbor.

I was in a bad accident several years back and my insurance sky rocketed. Nora was able to get me…read moreinto a good policy that not only saved me lots of money but also had everything I needed. several weeks ago I had a minor accident that left me stranded on the side of the road, and thanks to Nora's help with my policy everything with the tow truck was covered! definitely recommend!!

Horrible company never calls back terrible customer service. Once you sign up with her company they…read morewill never respond to calls. And calls her client bullies when I was just asking questions about my home owns insurance

235 Insurance was a super experience and Lauren and Keith were excellent to work with! They were…read moreprompt, answered all my questions, found me an inexpensive policy, all over email! I recommend them highly for all of your insurance needs.

On the southwest side of Chicago insurance agents are on every corner. The difference between the…read moremajority of them and Tyler is he answered all my questions patiently, followed up promptly, and walked through my coverages I had currently and why certain ones may be better. After I went with him I had a rock shatter my windshield on 355. For an extra 8 dollars a month Tyler had me add glass coverage I didn't have two months earlier, because he knew I drove a lot on the highway for work. 50 dollars later I have a new windshield. Instead of hundreds of dollars spent. That's why he'll always be my insurance guy.

Tyler was quick with our estimates and looked to save us money. He also used his knowledge to help…read moreus how much coverage we should get. Highly recommended!

Anna and Oksana took great care of me with my recent auto and home policies. Friendly and accurate…read morecommunications that let me to moving my policies from the HartFord to State Farm. I was also very impressed with their spacious and new office in Roselle. Definitely a step above the competition! Thank you Anna and Oksana!

I have been with Nelson Insurance for a while now and I met them personally. They are GREAT to work…read morewith and they will give you honest help and give you the best insurance for your needs. Since they work with a bunch of insurance companies they were able to give me a better deal than if I had gone directly to the insurance company. Call them and let them help you!