Most helpful place in town. Never disappointed over many years. Very glad to hear they have…read morereopened after being bounced for yet another high rise.

I know nothing about home repair and maintenance. Not a damn thing. That didn't stop me from buying…read morea house. And houses need work. There are some projects that are larger, which require professionals. But dammit, some things I should be able to do myself, even if I lack the knowledge or the tools. But going to the big box home stores fills me with a sense of dread. They are overwhelmingly large, it's hard to find anyone who can help you, and the whole experience leaves me drained, dizzy, and nauseated. So I had what I considered a fairly clever idea. Why don't I just call the small, local, neighborhood hardware store, and see if they can help me solve my minor home repair and maintenance challenges? I'll confess that I called another store first before reaching out to Jack's. But it was at Jack's where I found the help, patience, and expertise that I so desperately needed! Project number one was removing the gunk from between brick pavers on my patio, filling them with silicone sand, and other spring yard maintenance. I had no tools beyond the phone in my hand. But Dan, on the other end of the line, walked me through the tools and equipment I would need. He told me the prices, took my order and payment over the phone, and had everything ready for a semi-contactless pick up! That went so well, I returned for project number two, replacing the window well covers that had cracked. Now I am the proud owner of my very first ratchet set! At least, I think that's what it was called. I thought I was going to need some power tool to do the job, and was prepared to drop a lot of money, but I walked out with a bill of about $30... and a Twinkie. Don't judge. It was for my daughter. Needless to say, I have no intention of ever setting foot again in one of those big box home stores. I have Jack's, and it's fantastic!

This morning I got up and when I turned on the shower I noticed the handle was a little harder to…read moreturn. I tried turning it off and it was stuck. The water was running and I had no way to turn it off. A little cursing happened and I went to the basement to turn off the water to the house. After a little bit of a search on 'ye ol' internet I found that our cartridge in our faucet handle went bad. It looked easy enough to do myself so I looked up some videos and found the instructions and got to work. The only hiccup? I needed a new cartridge to replace the broken one. I called Stadium Hardware and spoke to the very friendly Allison who patched me over to plumbing to make sure they had what I needed in stock. Paul helped me out and made sure he had the right item set aside for me. Back to Allison who ran my payment over the phone and I was in my car to pick up the item in minutes. I pulled up to the back and they loaded it in my trunk. Bing bang boom! I was off. And after a bit more cursing, a bit of sweating, and a few false starts our water was back on AND off. FYI -- The store is open to in store shoppers and masks are required. I'm very hardcore about my social distancing due to some vulnerable people in my family so I was really happy to have the curbside pick up option available. Thanks for your help, Stadium!

Why drive so far when there are places closer to home? Because Stadium Hardware has lots of…read moreknowledgable help. Because they will point you towards less expensive options if they have them. Because they will fix something for you if it's less expensive than selling you something new. Because they welcome returns if you buy too much or what you buy doesn't work. Because they pay their help well enough to keep them. Need more reasons? Visit and find your own. You won't be disappointed.

Upgrading my review to 5 stars! Have gone here several more times and am most impressed with the…read morecustomer service. Lots of willingness to chat through what I'm looking for or trying to do, and good expertise on the staff from hardware to garden supplies. Super consistent helpfulness!

I find their customer service to be excellent; the staff are very friendly, eager to help and…read moreknowledgable. The W. Stadium store has a wonderful kitchen and home goods section, with high quality cookware, dishes, knives, and beautiful textiles from India, France, Turkey and the US. The inventory overall is great - lots of outdoor furniture, gardening supplies, storage supplies and the full range of traditional hardware supplies.

Seth helped me to find the right hacksaw to cut an aluminum hanging file rail. He even told me to…read morecut as I push and not to cut when I pull. I've been backswing wrong all these years!

Armando and the people at Carpenter Brothers are the best. There aren't many "old school" hardware…read morestores left, but this is one of the best. Service is excellent. Armando helped me out with a snowblower repair right on the spot. Repairs are reasonably priced as well. You can't go wrong here!

We had a great experience shopping here. One of the associates took the time to guide us through…read moreall the blinds options--he was very friendly, knowledgeable, and genuinely helpful without being pushy. What really stood out compared to other stores was the number of employees available on the floor. You don't have to wander around trying to find help--there's always someone nearby, and they're happy to answer questions and make solid recommendations. The return process is also simple and stress-free. If you end up buying something that doesn't fit your project, they'll help you find the right alternative without hassle. The displays are another big plus--they make it much easier to visualize what you're buying, especially for things like blinds and storm doors. It is incredibly helpful when making a decision. Prices are competitive overall, but have noticed hvac filters cheaper elsewhere. Overall, excellent customer service, great selection, and a very user-friendly shopping experience.

This review is for my experience with Ibrahim (Ibra) and the flooring/blinds team. Highly…read moresatisfied! Came here for custom blinds (cut to measure and installed for us) and Ibra was so helpful at initial consultation and at the final materials order. This was a more cost effective option than three other vendor options we had quotes from, and after installation, I can say I'm happy with the look and feel of the materials. I will say to be patient as start to end this takes some time, but was more or less in line with the lead time quoted from other vendors as well. Here's how the process worked: 1. Initial in person consultation. I learned that working with Ibra in person (or even by phone to the local dept) provided a different experience than just submitting a form or initiating the process with Home Depot online generically. The latter routes you to subcontractors and the materials offering and pricing can be different. I had some of my own quick and dirty measurements, talked through what I was looking for and goals, and he helped make recommendations and provided an estimate based on that. 2. Happy with the estimate, we proceeded to schedule the professional measure. This was with a subcontractor, and was scheduled within a few days. Someone came out to our house and officially measured all the windows. These were provided to me and submitted to Home Depot. This cost $50 but was a credit to the final purchase. 3. Then went back and worked with Ibra to confirm materials choice and final pricing. We placed the order for the materials. Option to get the blinds delivered direct to home or to the store for pickup. 4. Once the blinds are delivered, I was reached out to again for professional install. 5. Installation completed and we are very happy with the results. Pricing for the install component was very reasonable.

In the last 3 years I've been coming here since returning to Ann Arbot, I have greatly appreciated…read morethe amazing selection of items and excellent customer service. The staff has been very helpful helping me sort out best solution to a number of issues as I had an older home. They almost always have what I need, saving me a trip to a big box store. I appreciate that they are closer and the store is not enormous and it's easy to find things in - and if I can't, the staff always knows where everything is.

I am constantly finding a new home project to work on and run into more complications than some…read morefolks may as my husband and I have an old home 1950 which of course comes with lots of fun unique sizing of everything and strange setups. I have found the product selection, the staff and their knowledge (each person may have a speciality over another of course but not everyone can possibly be an expert in all things) and if they are not sure they will always find someone who does know how to help me. I have found this store to be refreshing particularly as a woman as I am oftentimes given the label of "she doesn't know what she's doing". I am actually very handy and impress my male friends more than they'd like to admit. I've been handy since I was a little kid fixing things before my dad got home from work so my mom wouldn't have to deal with holding the flashlight over him for 7+ hours trying to fix something he knew nothing about. I am treated with respect and their employees are not only friendly and proactive without being annoying they assume I do know what I'm asking for even if I may not, I applaud their team and leadership as it creates an environment that I feel excited to be in and confident I will be helped by someone who is capable of helping or honest enough to say they are not an expert in that area but will find someone who is and do some research of their own and listen in so they can learn too! I was floored by this particularly last time I visited the store. Thank you for providing a great experience and knowledge to help me figure out what I need and next steps to tackle my many many home projects. I always find the coolest gifts in here too, there are so many hidden gems. Below is a project that we were given advise on for how we wanted the end product to look, how to safely place everything and what products to use without breaking the bank or our sanity.

The service at this location is horrible. I made a return today because what I bought didn't work…read morelike I thought it was going to. I used it once, wasn't satisfied, so I packaged it back in the box and brought it back. The lady that did the return was so rude to me. It was almost as if she was getting impacted by my return. Made no sense. I had the receipt and return done by their book. Being rude is never ok.

I went to this location on 6/26/2020 to purchase a few items for an upcoming family outing. Upon my…read moreentry I noticed a sign that said it required masks for entry. I immediately noticed two grown men at the check out with out any form of face coverings. I asked the cashier (who was wearing a mask) if masks were indeed mandatory to enter this store. She replied, yes. I acknowledged the two grown men as not having masks and said I would come back inside once they left the store. The grown men both snickered and made a comment that they had 'touched everything in the store'. Holding back any comment that I know they were hoping I'd make, I went to my car and patiently waited. During this period, all patrons that entered had the mandatory face masks on. Once these two in question exited, I noted three others in check out without masks. Two men and what appeared to be a husband and wife. Once they all left, I entered the store. As I shopped, I noted all other shoppers and employees were following the law. During my check out another grown man entered store without mask! To my disappointment, not a single employee called this person out or indicated that a mask was mandatory. This person proceeded to stand in line behind me! He was treated like others who were following the rules and checked out after me. I am writing this review to express my disappointment that Harbor Freight must enforce their mask policy. I will not shop here again until they and other establishments do this. Yelp must add this as a filter option when people are choosing anywhere to give their business. I would drive an extra hour to any establishment that I knew was enforcing this statewide policy. IGNORANCE IS NOT AN EXCUSE and should not be tolerated. No exceptions!