Thank you so much to Steve and this shop for saving my butt when I was stranded just outside of…read moreWestwood due to a dead alternator. Steve ordered the part the same day, my car didn't get to his lot until later in the day but first thing next morning my car was ready to go and I was on the road home with no worries. Steve was courteous and professional and I definitely recommend their service!!

Steve and his team of mechanics do excellent work at reasonable prices. I have engaged their…read moreservices twice over the past month and both times they came through. Scott helped with a brake issue on my Audi and a few weeks later replaced a sensor on my Durango. He diagnosed the issues, quoted me a price, and quickly made the repairs. I'll definitely use them again and recommend you do as well.

Amazing shop. Put a yelp request for service on my daughter's car. During the last 100 degree…read moreheatwave she called me panicked that her fan was working in her Altima for her A/C. Messaged me at 7:30a the next day and fixed at 10:30a same day. Incredible service!

What a great experience dealing with GillsMotorworks. My wife drove up to Chico from Southern…read moreCalifornia when her brake lights started flashing that she needed immediate service. I was out of town so I wasn't much help. I called Patrick at 5 o'clock on a Sunday. Patrick didn't answer the phone because they were closed, but he immediately called me back. I told him the situation that my wife needed to have her brakes done immediately. My wife had a prior appointment at 8 AM that she couldn't miss so Patrick worked around her schedule and met her at 7 AM. By 12 o'clock my wife's brakes were completely redone and she was back on the road. Can't thank Patrick enough..

Great tractor dealer around Sac, CA. Their technician was great fixing my tractor. The owner and…read moresalesman were very kind to talk to. They had Red, blue or orange colored tractors. Red color tractor looked the best.

I've waited 3 weeks to post so that I could make sure that everything wasn't just based off…read moreinitial, but potentially meaningless, impressions. With that said, I love my new LS tractor. It's been 100% reliable for the 25 hours I have on it, and the guys at Tractor City were easy to deal with and fair. Also, tractor shoppers should know that LS is a company that was spun off from LG (the people who make many home appliances), and they've been making tractors for years, including the sub-55hp New Holland tractors. It's a solid brand.

I dropped off my mower on a Tuesday. I had told it would be ready by Friday. The mower has already…read morebeen down for a week. We had new parts to order because a was paying for a maintenance service and whatever new parts I needed to get the mower working. I called Friday, no answer I called Saturday no answer then i messaged the business thru the Yelp app and got a response to pick up lower at 1:00. I showed up at 130 and he was still working on it.. he told me he didn't order any new parts and he replaced my blades with better used blades. Changed oil and air filter. That was it. The mower started right up. But when I got it home it wouldn't start. I message the business back and they told me to bring it back tomorrow. They will be there all day. I showed up today to bring the mower back. And the business was closed. Mind you I have a one way 25 minute drive to get to the business and for no one to be there very unprofessional. And it costs me my time and effort. I was carded $80 for the fixes that did work out. And I gave the guy a $20 tip cause I'm trying to build relationships. Im sure I'll need my mower to be serviced again. So I tip. I tried called and messaging but no one is responding. Im not please at all with the service and the run around

Excellent prices. Quality work. Will be back with all my small engine services. Give them a try,…read moreyou won't be disappointed

I could rave about Chico Care forever! I have taken my Lexus there 2-3 times now and they have…read morereally saved my bacon. The free rides they provided me really were a HUGE help, and the office staff (I'm so sorry I can't remember names!) are super friendly and efficient. I was in a bind with an alternator that went out and, as with Lexus, the factory one was pretty pricey. Being honest, the lady on the phone told me they won't install anything other than OEM for something like an alternator when I told her I couldn't really afford it at that time and asked if they'd install a cheaper non-oem one. So she then did some more digging and was able to save a lot of money on an OEM she found but it wouldn't arrive until the next day and then they'd install it. I was so thankful. BUT THEN! She called a few hours later and said that the owner actually went out and found one locally and picked it up for me, it wasn't the cheaper price but they still honored the price AND my car was already done and ready to pick up! This saved me from having to arrange for a ride from and to work from Paradise the next day to pick up my car. Just outstanding customer service and great work. There's no pressure and they really really know what they're doing. I would take any car there they'd work on, not just Toyota/Lexus. My mother in law also has taken her Toyota there for over 15 years. I very highly recommend them.

Almost 2 years now and still taking my 2015 Camry Hybrid XLE to Chico Car Care…read more Great service, fair pricing and work quality are why Winston and I keep coming back

R&R Auto repair is the best in town especially if you have to get that silly interlock device…read moreinstalled. They were there for me when I was in a pickle and won't take my business anywhere else when it comes to my car... these guys care and are all about customer service !! Thank you guys ! K

Is the owner, Rick, charming? Yes. Does he explains everything in detail. Yes. Does he change…read morethings without contacting customer. YES. I had R&R rebuild my 1991 suzuki sidekick. $9000. They sent the engine to A & I. So initially when I decided to do this little adventure with Rick and Kevin all was well. I mean there were some red flags, like not getting back to me ever, everything taking FOREVER, and a bit of the mansplaining but I let it slide. When we started the rebuild Rick wanted to replace the clutch. He had a certain one in mind which was higher performance. We also assumed new alternator and starter as both were failing. So I called every few weeks and it was taking a while and then the day finally comes and we go get her. Rick shows us some stuff and off we go. We are supposed to put 500 miles on and come back. We get home and park. There is oil dripping out everywhere. I call and they tell me that they started it without an oil plug in and it blew clean new oil all over the engine. No, they didn't clean it up but I can bring it back and they will. Next day I try to start it to do that...won't start. When it finally starts it is making a horrible squeal. Shut it off immediately. Call Kevin and he says I should have it towed in. I should. They came and got it after I was like nope dont think so. So before they come get it we are looking under the hood...they didn't replace the old ass starter, the alternator ( original 1991) or the clutch. I ask Rick about clutch and he says to me, i couldn't find the one I (he) wanted. Im like wtf. I ask about the other things and he says if we did all that it would be too expensive. So I want these parts replaced. I think asking the customer WHILE YOU HAVE THE ENGINE OUT might be your play but Rick didnt think so I guess. So my partner goes down to shop and says hey...we want the new parts but we dont think we should pay shop time just pay parts. This is because, again, they had the engine out, they could have called us to ok parts or not but chose not too. The next week I talk with Rick about a time line, he says has to order parts. I call the next week he says parts will be in Tuesday. So I call back (parts should have arrived Tuesday I call wednesday). Kevin says it will be three more weeks. I ask why and he talks about getting it back on the lift etc. I mention to Kevin what Rick said about parts in by Tuesday so why 3 more weeks and Kevin gets upset says he can have Rick call me but I noped out of that because at this point Rick is being a dick about the whole thing. So Kevin calls my partner the next day to say car is ready. No idea what happened to 3 weeks because he didnt call ME about MY vehicle even though I am the only one who has signed anything or paid anything. Whatever. I call Kevin back to get the total.... $960...wtf? Partner calls Rick and he literally has a little tantrum on the phone (it was on speaker phone):and says fine you dont owe anything. I would have left it there but my partner went down and paid for the parts that they jacked up (doubled) the price on. So my take on the whole thing is that Rick and Kevin are nice if you never challenge them or ask them to take responsibility for anything they fucked up. What a shame. Hard pass on this place.

Thank you for fixing my car and getting me back on the road. Jose did excellent service.read more

They helped me out when everyone told me they didn't have time to help me and they could have…read moreseverely overcharged me but they were perfect gentlemen! I was 3 hours from home and my mechanic. Thank you both.