We were recently traveling in the Lassen Nat'l Park area and had a flat tire. Brandon responded…read morequickly to our AAA request, followed us to the LAT shop, and repaired the puncture promptly. The price for the repair was very reasonable. Highly recommended.

When the fuel pump failed in my highly modified '50 Chevy and I was stuck on the highway in extreme…read moreheat these guys came to the rescue. They towed my car to their shop, helped me find lodging, arranged for a new pump to be delivered and did a first-rate job of installing it. Easy to work with, quality work, reasonable pricing and amazing customer service. Just can't say enough about how great these guys are!!

Had a travel trailer wheel lug studs sheer off and Susanville towing was able to get me into town…read moreand fix the problem.

I called Susanville towing and within 20 minutes they had a tow truck and a pick up there to tow my…read moretrailer my truck got dropped off at repair shop and they stored my trailer in their safe yard Billie and his partner were very professional and helpful in getting me a hotel close to my trailer and the repair shop

I can't give a high enough rating to R & R Auto Truck Repair and to Kevin in particular. While…read moredriving to Reno, Nevada, on hwy 89 my truck had a malfunction and stopped running. I contacted AAA and had the truck towed 80 miles to R & R. Kevin called 2 days later to tell me that it had a broken exhaust pipe at the manifold, and they could repair it for $450. We drove from Grants Pass back to Shasta Lake to pick it up and headed back towards home. About 5 miles from home the truck started making the exact same noise. When I got it it home I pulled the exhaust/catalytic converters and discovered the repair had failed. I contacted Kevin and he asked what I wanted to do. I told him I would order a new exhaust/catalytic converter and install it myself, because I didn't want to drive the 2 1/2 hours back to the shop. Kevin told me to order the parts and he would reimburse me the entire amount, which I did. I provided the amount to Kevin and received a check from him in a few days. Not only did Kevin stand behind his work, he went the extra mile by reimbursing me for the parts. I can't say enough about the level of customer service Kevin provided! I highly recommend them as a trustworthy shop.

I wasn't going to respond to Rick's response but OMG! You literally responded to everyone…read more So we put 500 miles on our suzuki and it's due for first oil change since rebuild. I want to go anywhere except R&R. My partner decides to go back to R&R because the first oil change was included in the original price we paid. So he goes. Nope $79! Also Rick is great at sounding reasonable but in reality once challenged or questioned he sulks and grumbles. I know rebuild take time and I know how old my suzuki is. I find it interesting that there is no mention of the fact the gaskets blew because after a previous repair the idle was so high it blew them. FRO!

Adam was great. It was a difficult situation but he was extremely efficient and just met each…read morechallenge without hesitation. Even though the cost for the tow was exorbitant due to the distance, we tipped Adam and he seemed surprised that we wanted to. I don't know how much they are paid, but when we get good service, we like to recognize the individual doing the work. Thanks to Adam for calmly getting us out of a very precarious situation.

Worked with Fabian and Natalie they were both extremely helpful and professional. I was able to…read morepurchase one of the vehicles from their tow yard and I am very pleased with this vehicle. I feel like I definitely got a good deal great vehicle

Amazing shop. Put a yelp request for service on my daughter's car. During the last 100 degree…read moreheatwave she called me panicked that her fan was working in her Altima for her A/C. Messaged me at 7:30a the next day and fixed at 10:30a same day. Incredible service!

What a great experience dealing with GillsMotorworks. My wife drove up to Chico from Southern…read moreCalifornia when her brake lights started flashing that she needed immediate service. I was out of town so I wasn't much help. I called Patrick at 5 o'clock on a Sunday. Patrick didn't answer the phone because they were closed, but he immediately called me back. I told him the situation that my wife needed to have her brakes done immediately. My wife had a prior appointment at 8 AM that she couldn't miss so Patrick worked around her schedule and met her at 7 AM. By 12 o'clock my wife's brakes were completely redone and she was back on the road. Can't thank Patrick enough..

Thanks for the assistance with my flat. Stopping by on your way home from another call to help me…read moreout was truly the best thing that happened to me that week. Thanks for temporarily patching my tire and looking out for me on the way home.

Had an awesome experience with Brent, he not only figured out what was wrong with my car quickly,…read morehe came back when my battery died again when he didn't have to, and helped me get the store to honor my warranty! He set an appointment and got in touch as promised, was on time and just generally nice to work with! I highly recommend him for any automotive services you may require!

Almost 2 years now and still taking my 2015 Camry Hybrid XLE to Chico Car Care…read more Great service, fair pricing and work quality are why Winston and I keep coming back

I went in today for a brake check since I had some squeaking and I was frankly uneducated on brakes…read moreand that information so I was heavily reliant on getting a good shop to tell me what's going . After going to another shop and no transparency with them, this shop was so helpful and is going to be my go to car shop. They were so kind and understanding and really were honest with me on what was needed and what wasn't needed. I Highly recommend this shop to anyone in Chico especially students.

My parents had a rough few days of travel with my kids in a small RV. They broke down north of…read morechico on their way to us in Chico. After waiting for an auto club to dispatch for over two hours, we called our own tow company. We ended up with Browns Towing & they were so great. The owner answered quickly and had someone on their way as soon as possible. Our driver Jose was so kind and great at his job. We would highly recommend Browns Towing!

Illegally unlocked my vehicle without consent. Lady working the desk and was extreme rude. Workers…read moreignored questions of mine.