The crew there is the best ever. They went out of there way to help. I don't know anything about…read morecar parts. They found out what was wrong and even recommended a place that would install it. Being a older female I was so impressed. This is the only place for parts for me.

These guys in susanville know what they're doing. Best parts store in town. Always good service.read more

I have been going there for years for small things and for car batteries. I have received top notch…read morecustomer service every time I have needed something. The folks there take the time to explain things patiently. I recently had a problem with my trailer and made several trips chasing the problem down. Chris and a couple other folks there took time to troubleshoot and tinker the parking lot in the hot July sun. I am used to great service there, and this was beyond even that.

I had a pretty frustrating experience with Batteries Plus and wouldn't recommend going this route…read morefor a car battery install. Their website wasn't working when I tried to schedule an installation, so I called the store directly. The person I spoke with told me to go ahead and purchase the battery online and said they would install it when I came in the next day. Great. That sounded easy enough. I drove across town expecting a quick install, only to be told once I arrived that they don't install batteries on my vehicle's make and model. That would have been extremely helpful information to share during the phone call before I made the trip and purchased the battery. On top of that, they also wanted to charge an additional $40 just to register the battery after installation, which was never mentioned beforehand and honestly felt excessive. Between the website not working, the incorrect guidance over the phone, the wasted trip across town, and the surprise extra charge, the experience felt pretty disorganized and frustrating. I'd strongly recommend calling somewhere else first if you need a battery installed.

These guys are great. I've been an Energy Masters customer for several years. Though ownership has…read morechanged, the excellent customer service remains. I had an issue with my cell phone battery; problem was my phone, not the battery. Nalani went above and beyond to help me resolve the problem; if it were the battery, she would have been able to fix the problem. Her customer service was supreme. She guided me to other options I could try. Just the fact that she took alot of time to help me, says alot about her work ethic. Five Star customer service for sure!!

Purchased a scooter battery on Saturday and and filled it with the enclosed container. Once filled,…read morethere was no cel cap cover strip in the box. So I waited until today (Monday) and called to report the missing part. The young lady on the phone who told me she was the manager tried to tell me that it was impossible that the cover strip was missing rather than just telling me to come in for another battery. I returned the battery to them and rather than just giving me a cover they wanted to give me a non-serviceable battery. Which would have been fine but it need to be charged and I would have to come back in 3-4 hours. I told her that she was inconveniencing me rather than the store. t that she pulled a cover strip from another box and shoved it at me along with bag oh connector screws. Needless to say I won't be back.

These guys are all SO great and super helpful! I come here all the time with random questions about…read moremy battery corroding or inverters or just anything and they're always happy to help and way friendly. Won't go anywhere else!

Got the battery online, got in, got out. Only issue I had was the people who were ahead of us…read moreweren't masked.

Cheap, rebuilt battery has lasted over 5 years in my old truck!…read more I'm lucky to get 3 years out of a new battery.

They had the special battery I needed at a very reasonable price, the staff knew exactly what I…read morerequired, quick too!

Marcos was very courteous and professional when I pulled in to have my car battery replaced. He…read moretested the battery and alternator before any work, provided a written quote and, upon my approval, installed a new battery for our Lexus and had us back on the road in 20 minutes from start to finish. I highly recommend Battery Systems for their selection and service. They have a clean shop and are conveniently located with lots of parking. When I need another new battery, I'm heading over to Battery Systems.

Jeff and the guys at Battery Systems of Chico do incredibly efficient work at superior pricing. I…read morewas helped immediately upon arriving. They were honest and provided a test for my battery and alternator free of charge before doing any work. I am so grateful for their service, as I was able to avoid paying $50 at the three auto shops I was quoted by just for having a diagnostic done! To top it off, they're genuine, kind hearted people. I'm a broke college student so that says it all.. WHAT A BLESSING.

Colton was amazing. Phone was stuck on boot loop. I brought it in thinking it was a battery issue…read more He could've replaced my battery and charged me. Instead he gave me so much free information on how my phone could get fixed. Very patient and extremely kind. Highly recommended

I would give this review a 0 rating if it would let me. My husband and I bought a warrantied auto…read morebattery that we had issues from the first. It kept going dead and we would bring it back and they wouldn't warranty it for us and honestly don't really trust their batteries anyway. Our mechanic told us the battery was no good, and Batteries Plus keeps saying it is good that it needs a full charge that takes 2 days. This store in Redding sells defective items and won't honor the warrenty. Out of total frustration, we went elsewhere and got a new auto battery for our car. We will never shop at their store ever again and we will make sure none of our friends or family members shop there either. The WORST customer service ever. They do not value the customer.

Well for one don't promise a price and 2 months later Renig on the special price i would've stayed…read morewith t mobile and these past few days no phone service Verizon has gone to i should have stayed with t mobile much better than Verizon and the new phone what a joke I definitely need to go back and talk with them I texted the guy who set my plan up and WOW no answer back you don't get paperwork to prove your contract your email they sent disappeared from archive democrats have literally fckd America up Americans up either way at 72 I'm disgusted with spectrum Verizon they both jacked prices up in a 2 year and 3 year contract within 2 and 3 months watch this I'll update it soon u spectrum and Verizon your contracts don't mean if you don't hold up to them especially when you screw people in social security

The guys at Battery Systems have been great every time I've shopped with them. I've been a customer…read morefor the past 5 years purchasing R.V. Batteries, Motorcycle Batteries, and regular Car Batteries. Last week my motorhome batteries were not taking a charge. I took them to Battery Systems for a check up. They put them on a charger for a week and told me I had maybe another year of service with them. I decided to replace them with new batteries. I feel I got a very fair price for two new batteries and am very happy with there service. I will be a customer any time I need batteries.

I called Batteries Plus looking for an 18650 rechargeable battery. Tim informed me that there were…read moretwo variants of the battery and confirmed that both were in stock. When I arrived at the store 10 minutes later, Tim already had both variants at the counter for comparison to the old battery. He promptly identified the correct replacement and rang up the transaction. Elapsed time in store: 2 minutes. Thank you, Tim.

HORRIBLE! Purchased a deep cycle battery, it is dead, won't hold charge, took it in as it was only…read more18 months old, guy goes "it gas only 1 w do drainage in your car and no warranty ".. . Waste of money and time! Never had issues with autozone O'Reilly or Costco, oll NEVER deal with your company again!

I went in there for 3 things for my 2010 Ford F150 Lariat, 165,000 miles on it. My horn was not…read moreworking after in the winter it went off for 8 hours straight when we were out of state. My wind shield washer squirter was not working after I refilled it with fluid and potential starter working issues. The horn had a 10 amp fuse in it instead of a 20 amp fuse, it did have power however the horn was the original one so he replaced it with a new OEM one from the Ford dealership. Nothing wrong with my starter. He educated me on a quirk with Fords sometimes that there is often times depending how you park it on a curve that the key will not turn. The windshield hose had come loose, probably a squirrel as we have many here. Paul was extremly reasonable with his price for the horn replacement and labor. His son Nathan was also very courteous. I will go to him again in a heartbeat. I am not a fan of Susanville Ford for prior bad experience. Thank you Paul and Nathan!

My mom took her car... she's elderly and liked that it was a family business. They treated her well…read moreand did an excellent job!