I've now tried twice to have my Solterra EV serviced at Mike Shaw Subaru in Greeley, and both times…read morewere--let's just say--character-building experiences. I realize other Subaru dealerships are farther away, but honestly, if their service departments are even slightly better, it would be worth the extra miles and gas (or electricity). Visit #1: The glamorous 5,000-mile service with just a tire rotation and inspection (remember, it's an electric vehicle). I made an afternoon appointment, waited over an hour, and when I finally got back into my car, the "Maintenance Required" message was still happily glowing on my dashboard. The technician had three jobs: inspect a basically new car, rotate the tires, and reset the maintenance indicator. Two out of three isn't terrible if you're flipping a coin--but it's not great for a service department. Apparently, there's no final check to make sure the service work was completed accurately. Visit #2: Another technically challenging tire rotation at 10,000 miles, but this one didn't even make it to the "service" part. When scheduling online, I noticed every single time slot for the entire week was wide open--like a buffet of availability. Odd, but okay. I booked another afternoon slot, showed up, and the good news was that they knew I was coming. Bad news: after over an hour of waiting for just another tire rotation, they had only managed to move my car into the shop. I finally gave up, told a service advisor I had to leave, and escaped through an open bay door. No apology, no "let's make this right," no offer to reschedule at a less-busy time. Just me and my unrotated tires driving away in disappointment. It's been over a week, and still no follow-up from Mike Shaw Subaru. Eventually, it dawned on me: they don't actually adjust their schedule based on workload, number of customers ahead, or how many technicians are available. Every time slot is always open! It looks great online, but it's basically an illusion, like those medical offices where your "appointment" means you get to wait longer in a smaller room. If you've read this far, you probably already know where this is going. I cannot recommend Mike Shaw Subaru in Greeley for service. If they can't complete a 5,000-mile service correctly or within a reasonable amount of time, I wouldn't feel confident trusting them with anything more complicated. P.S. Check out their available appointments for tomorrow, which is a Saturday, no less. Does that seem odd to you?

Customer service is horrible as soon as i got there the staff was super unwelcoming i would not…read morerecommend coming here for you car needs.

Will not recommend this joint to anyone instead look for a small mom and pop shop i had a very bad…read moreexperience with this shop over priced the service was horrible I'm a diesel mechanic and know for a fact that diagnosing an oil leak is not how they did mine The other thing is that you pay premium for everything and get the opposite of that My engine oil fill cap was left loose and made a huge engine oil mess under the hood and on my driveway when I got home the oil is still dripping after they supposedly washed everything and I will not be going back to this incompetent staff .

Two recent experiences with Mini of Loveland. One, where I purchased a new Mini from a dealership…read morein Seattle. Had issues with the automobile when it arrived. The service department was wonderful getting the problem fixed. Secondly, just purchased another new Mini from Jacob and Dylan at Mini. Follow through was outstanding and the car is just what we were looking for. All Mini purchases in the future will be Mini of Loveland.

This place is eh. I had a dead car battery and came in, and they said they could charge it. So I…read morewaited two hours for it to charge, just for them to tell me that the charge didn't hold so I had to buy a new car battery. The guy working on my car didn't seem very confident about the battery installation and it took forever to get it out and put a new one in. He messed up my wires a little bit which is kind of concerning considering my car is only a year old.

Well it is what it is. Place is clean and well organized. The staff are friendly and will go out of…read moretheir way to assist you.... which is super awesome but can also lead to a longer wait time for a cashier but I'm cool with that trade off. Prices are fair and I always learn a lot about vehicles while I'm ease-dropping on the customers head if me.

My parents had been customers of Steve's Alignment for over 30 years. They continued to remain…read morecustomers after Charles bought the business because he was honest, transparent, professional and prompt. Steve's delivered quality and professional repairs on many cars for my parents and our family over the years. I would wager our family has spent tens of thousands of dollars over the decades at Steve's. As of today, we are all done and want to warn others. My nephew was overcharged and had mystery charges that Jeff, the new "general manager" refused to clarify. Jeff is rude, unprofessional in demeanor and presentation, and not at all general manager material. He is the stereotypical dishonest mechanic. I suspect he's strong arming Charles in a bid to either tank or take over the business. A small mechanic shop does not need a "general manager." All it takes is one bad apple to ruin a business, and that bad apple is, without a doubt, Jeff. Buyer beware. Jeff does not give a toss about this staple Longmont business, nor its customers. This general manager only cares about lining his pocket by hook or crook. There are some veteran owned mechanic shops in town. I will be encouraging my parents and our family to seek those businesses out. I wish Charles the best, but until he gets rid of Jeff Steve's is cooked.

Good work is not cheap and cheap work is not good. I have found my forever mechanic shop. These…read moreguys are straight forward, honest and do a really great job. My old truck hasn't ran better in quite some time. Not sure what is up with mechanics these days not excepting older vehicles but these guys do it all.

Thanks So Much , for the awesome service, I was helped right away. I was turned down by 9 different…read moreplaces for credit. Thanks to Big O tires I have new tires, The Gentlemen who helped me was very nice. I was completely stressed. I would recommend coming here!!! Thank you

Over the years we all have places we go to that we trust! This Big O is my go to for oil changes,…read moreand soo much more! I have saved tens of thousands of dollars by going to them for fixes on my vehicles over the years, when dealerships and garages tried to rip me off! I always get second opinions, and Dan with Big O along with the many other staff members there always give me good advice and great service! Everyone does oil changes and sells tires these days, but if you're looking for a true old fashioned service station.....take your ride to Big O and tell the ScottyB sent ya!

I am astonished by the kindness and care I received from this Volvo dealership. I was stuck in…read moreWyoming with little luck on finding someone familiar with Volvos enough to work on my car. I called the dealership simply because it was the closest one to me at the time. Mike talked me through the issues I was experiencing with my Volvo and explained the risks and overall diagnosis of the issue. He even got down to how much it should cost to fix it, and gave a fair warning on how not to get ripped off! It made a stressful situation seem manageable. overall just a warm and positive experience. I had no intention (or way) of making it to the dealership yet he offered his expertise freely, with no expectation of anything in return. It was such a warm, positive experience, and a reminder that truly great service comes down to genuinely helpful people!

Don't trust this company or do business with them - I leased…read morea new car and did a buy out three months later. At the time of leasing it they confirmed to me verbally that I could do part of the buy out by credit card without a 3% service fee and also what the final buy out amount would be. The latter I insisted to get in writing at that time. Now three months later as I am doing the buy out they were not willing to honor either. When I involved the branch manager Jeremia Hartford he insisted on adding the 3% service fee to any credit card payment. When I asked him whether he would not honor a verbal commitment from his team member to a customer he said right out "No we don't". Regarding the buy out amount they wanted to charge me approx $500 more than what had been agreed to me in writing. They did not answer my question why they would not even honor their own written statement to me. Only after I kept pushing back and insisted I would not accept their higher number they finally gave in. All this after literally pressuring me for a five star review at the time of leasing the car. Bottom line is - don't trust these guys whatever they say and don't do business with them!

Sales was good, Joey tge salesman. But after a week of riding, noise when going over small dips…read moreor bumps in the road. Bike has been parked in garage, purchasing a bike you cannot ride , not good. I took a chance on getting it scheduled to get looked at it is scheduled, I did take a chance to ride it there to see if it was a big safety issue to ride. One of the service guys with an attitude problem or angry at at the world. They where not very. Friendly or professional....would not recommend nor purchase again from them.....

In view of Eaglerider's email response today, which satisfactorily addressed the major of my…read moreissues, I am updating the previous review comments. Were it not for Mr. Tooley of Elway Harley-Davidson Service Department, after months of planning, preparation, and eager anticipation (not to mention expense), my trip to Colorado would have been a colossal failure.

Honest & reliable. After having a dealership & two other shops give me the runaround & fix issues…read morethat my vehicle didn't actually have, only to have it break down again, I took it to A-1 Auto Salvage. They found the real issue & fixed it quickly.