I had the most amazing experience with the knowledgeable and personable Greg L. Greg L was a…read morefantastic wealth of knowledge for my needs. He was kind, courteous, professional, and really went the extra mile in helping me. This is why I love AutoZone. Thank you Greg!

I came in because I needed a new battery for my 2008 Toyota Corolla and this young girl maybe in…read moreher 20s max came out. I have to admit was not expecting to see her was expecting a guy. But she was absolutely wonderful not only did she find me a battery that was perfect for my car but also changed it out as well. I tried to leave her a tip but she kindly refused and said she's just hear to help everyone out. I absolutely recommend her, she's quit the charmer and very knowledgeable.

Too limited of inventory in this satellite store I was looking for two items and they couldn't…read moreoffer either one without extended service

My earlier complaint was that I emailed them 2 to 3 weeks in advance to say I'd be in town the week…read moreof May 25th, but I got no reply. So, I wasted my gas on a trip from where I was staying to the valley to learn about something they could've responded to in my email. In hindsight, maybe I should've called, but they seemed such a professional outfit that an email would've sufficed from them

We went in for help with a battery. Kurt was so helpful in making recommendations and helping us…read morewith the right solution, saving us from a costly trip to the mechanic. We will go to this location every time we need auto parts!

Always taken care of! Appreciate the rewards program. Conveniently located near me. Thanks for…read morekeeping most of what I need in stock, as well.

Got some parts from Amazon and surprise surprise, they were the wrong ones. Did not have time for…read morethem to send the right correct ones, so checked this store. Had what I needed, in stock, not 3 day delivery! Yay. Employees were all friendly. Next time I have a car issue I am checking here first.

I bought a battery for my car with a five year warranty. It failed the next year…read more I got a free replacement, but it also failed in a year. No warranty. Please don't buy garbage from this company.

The best wrecking yard I've ever been to! Friendly helpful guys to consult with, a clean lobby…read morearea, and an excellent selection of parts to be had. AND prices are very competitive!

Whiteys Wrecking! Thanks Greg for amazing customer service…read more You found the 2 parts I needed and they were pulled and ready for me and my mom. Way to Go Greg! I recommend Whitney's Wrecking for all your Domestic or Import needs. I needed BMW parts that were hard to find. Thanks Guys!

OMG. Called in advance to confirm they'd install my own brand-new parts. I needed an entire…read moreexhaust system replacement on my work-van, and had no problem paying their labor rate to have them do it. They'd done work for me previously, two years earlier, did an excellent job at a fair price, and I highly recommended them after that. I'm a decent mechanic and normally do my own work, but an injury prevented this after I'd bought the parts from Amazon (hospitalized). Ron told me to bring it in at 8 am since they didn't take appointments, "So they could make sure they'd have everything needed to do the job". I explained that I was two hours away so asked if I could drop it off the night before, making me first-in-line for the next morning. He said that would be even better. I didn't want to leave the house at 5:30 AM just to make sure I was first in line (really glad now that I didn't). It had to be done the same-day if my wife couldn't pick me up. It's a major event to pull this off because my wife works around the USA in federal courtrooms, and is normally only home on weekends, so we had a rare weekday time-window to pull this off with two drivers. She flew back into town the night before and stayed-overnight to make this happen. I pulled in at 3 PM Thursday afternoon after a two-hour drive down, and Ron shockingly told me he'd need to keep the van 4-5 DAYS before he could get to me. WTF? "You guys who bring in your own parts move to the end of the line. MY CUSTOMERS come first!" I was stunned. I WAS A REPEAT PAYING CUSTOMER!! "I don't care if you even came all the way down from CANADA! It's not my problem". We didn't come from Canada, but 12 miles short of that. USA. Didn't care that I was a repeat customer who'd highly recommended him in the past. He then told me that he wasn't going to commit to doing my repair "Because someone else may come in who needs a $1000 catalytic converter replaced, and they're my priority. I won't risk losing their business because I'm doing your job". Of course. I did my best to stoutly shame him into being held accountable to some sort of human decency and accountability, that I had acted solely on his instructions in bringing it down, reminding him that in dropping my rig off the night before, I'd be first in line for his 8 AM chaos. Seeing that his brash, crass, BLUNT rudeness wasn't running me out of his office, and that I was holding him directly accountable, he reluctantly responded that I'd have to leave it overnight, and he'd TRY to get it done on Friday. Refused to GUARANTEE this 1-hour job was going to be done, 'because the electricity may go out or something'. Playing games. COULDN'T BE TRUSTED. Didn't need or care about my business. I pressed him several times for a guarantee. Refused to give one. He assured me that he was the only shop in town that would install a customer's parts, which was a lie, and I told him BS. Apparently that line works for him. He then told me that he was working alone that day because his partner was in the hospital. He told me the exact-same-thing two years earlier. I say bullsh!t. I wasted five hours of my time and $50 in fuel, and my wife, two hours and $35 in fuel. I charge $150-an-hour for my time, and my wife $85-per-hour for hers. I'll never recommend Discount Muffler again. I acted in good faith. Ron did not. While I was there, a woman was going to have her cat replaced on her 2000 Toyota Tacoma. Ron had previously replaced her forward cat, and this time it was going to be the rear. He told her $556, and she asked when to bring it in, she then being told 8 AM the next morning. That cat can be bought on Amazon for under $100, less for Ron, and YouTube will show that it's a 30-minute job for a professional to remove 8 easy-access exhaust bolts and 2 gaskets, no welding, and then replace the same. $450+ profit in 30 minutes. That's $900-an-hour. That example is why MY business moves to the end of the line. Mechanics routinely rip customers off, and this is no exception. No way in hell would I agree to paying $900 for my 1-hour job. Prey on the unknowing. My wife couldn't believe what she was seeing. I have no problem with him choosing to favor large-profit jobs over those like mine.  That's his business model.  That's how he shuffles those showing up at 8 AM.  My problem is that he never informed me of this over the phone, before we adjusted OUR lives and schedules to make this happen.  I needed and expected same-day service, my only requirement, and he knew that in advance. His attitude was that he was doing me a favor to do my work, and that I was a very low-priority due to bringing my own parts.  My entire exhaust system, catalytic converter, muffler, and pipes, only cost me $237! Ron should NEVER be dealing with the public.  He should hire a service writer. Find another shop. Spokane deserves better. Stop rewarding this BS.

After hitting too many pot holes in Spokane's streets, my muffler was loud and a tail pipe lost…read moreits support so it was hanging low. After finding Discount Muffler took my truck in to see if it could be repaired only to find it was beyond repair! I was dreading the replacement cost and time needed to do the work, but I was amazed at the low price they quoted me to replace the muffler and tail pipe. They had the entire job done in about 30 mins!! Why did I wait so long?? My truck sounds so much better!! These guys are Amazing!! They were friendly, honest, affordable and fast!! I highly recommend this business!

Came by for air in my tires. They also did a complementary check on my tires the scanner read my…read moretread was low. I didn't have the time or money, but when I looked into it a few weeks after I reached back out to them and they had a great deal. Service was quick and easy and thorough very satisfied.

I brought my brand-new car in on a Saturday after popping a tire, and the experience has been quite…read morefrustrating. First, they told me they ordered the replacement tire -- but when I called on Monday to check the status, they admitted it was never ordered. They placed the order then, and by Friday, I was told my tire was finally ready. After picking it up, I realized they had ordered the wrong tire. On top of that, my wheel had several major scratches. Thankfully, Salvador, was very helpful and understanding throughout all the issues. He helped get the correct tire ordered and did his best to make things right, which I really appreciated. Still, when I went back to have the correct tire installed, the wheel came back in worse condition than before -- this is a new car to me, and my wheels were brand new when I brought them in. They did offer to reimburse me for the cost of having the wheel powder-coated to fix the damage, which I do appreciate, but honestly, that doesn't make up for the carelessness. I now have to spend my own time and energy finding someone to repair something that should never have been damaged in the first place. First photo was Friday, the first time we picked up the wheel. Second photo was today after the correct wheel was put on. ****EDITED**** 11/27/25 I received an email from the support team saying they would reach out, yet it has been over 2 weeks and no response. I did have to take my vehicle to another shop because Discount Tire did not balance my wheels, and weights had been knocked off. Not only that, the new shop informed me that my wheel is bent. I was never made aware of this in the many visits to Discount and multiple times they had my car/ wheel. If i could rate 0 stars I would.

I received excellent customer service today at Toby's on a problem with my car battery, which was…read morenot even purchased from them. I was told by another shop I would need to replace my battery because of a missing battery cap. I called Toby's to see if they might have a replacement cap and the young man told me to stop by so he could see what size the cap was. I went up there and he found a replacement cap within a few minutes. He saved me $85.00 (the cost of a new battery). The amount he charged me for the cap? Nothing, he gave them to me. Toby's definitely has all my battery business in the future. When I find nice, helpful people who provide good customer service, I stick with them! Thank you!

Fast and fair ! Helpful too. Got Wheelchair scooter batteries. Decent prices…read more Will go back again