I went into the Hayden, Idaho store today because I was losing air in my tire (tires that I did NOT…read morepurchase there) They pulled my car back within 20 minutes and pulled a screw out of my tire and repaired it. I asked how much I owed them. The nice worker told me, "nothing.. we don't want your money" I was shocked. I was expecting to pay SOMETHING!!! very awesome place and amazing customer service! I will be getting my next set of tires from Les Schwab!

Quoted me 3k said need sway bars bushings etc for second opinion and 90% of bill wasn't necessary…read moreanytime soon

Dropped my vehicle off at 9:45 AM for a low tire/possible flat repair and by 11:06 AM the car still…read morehadn't even been pulled in. Not repaired -- not diagnosed -- not even brought into the shop. Completely unacceptable communication and time management for something that was supposed to be a simple tire service. I understand places get busy, but over an hour later with zero progress or updates is frustrating and a huge waste of time. Expected much better service from Les Schwab.

Had an appointment for 12:30. showed up about 11:15. they took every walk-in appointment, and got…read morethem out before us. We gave up at 1:20 our vehicle wasn't taken back.

I got a small bolt in my tire on my way home from work and they were able to take me in first thing…read moreand patch it right up. Free of charge too! Walmart wanted an appointment and were going to charge me a small fee. So glad I tried this place out instead!

Amazing service and $20 per tire less than all the competitors!!…read moreI priced 3 other competitors and none were close to tire Ramas price

I needed a battery for my truck, and I needed it fast. There was a 5 day wait to get into my…read moredealership, and I didn't have 5 days. I had never been to Perfection Tire and Automotive before, but when reading the rather abysmal reviews for the Post Falls store of a huge chain I had intended to go to, and then the reviews for this shop, I changed course and tried Perfection. I was not disappointed! They got me in fast, even though most of their service bays had other vehicles in them, and got me taken care of while I waited. I was in and out in less than 45 minutes. The service technicians were great, the counter staff were honest and helpful, the waiting room was comfortable and extremely clean, and I was on my way much more quickly than I thought. No one tried to upsell me, which I appreciated. I had no idea that Perfection is a full service auto shop, either. I thought they were mostly a tire store. These guys are going to get more of my business in the future, and I hope my future visits are as fantastic as my first one was. I was very grateful and impressed!

Great Service Isaac did a super job handling our quote…read morerequest for new tires for our Grandson's truck, then taking care of getting the tires to the shop and finally the Service Team stepped up to install them, mission accomplished, GREAT TEAM EFFORT! Finding out the next day that the truck badly needed a front end alignment, Isaac and Rick got it done the following day! We are extremely happy with price, quality and installation of the tires and alignment but of equal importance was the high level of customer service and genuine care the Team at Perfection Tire provided! Great job, Kudos to all!

These guys provided hands down the best service all around! I called on Tuesday for a specific…read moretire I had in mind and asked for brand feedback based on what I needed, they had me on the schedule by Thursday with tires that fit my needs. I was in and out within 35 minutes with all new tires! Scott and Ray were knowledgeable, helpful and honest. They even went out of their way to find the best deal possible for me with a rebate that was available. They told me if I needed anything at all not to hesitate to come in. This is the only place we will go!

So.... I have been back to this location to get my snow tires w/rims switched over for the season…read more They do this for free when you buy the tires from Perfection. Get to desk, tell the guy what I'm there for ....he asks for my name , I give it to him and.... He tells be I'm banned from the shop "because I gave a bad review on Yelp" is what I was told. I sort of chuckled and said no problem. I felt bad for the guy behind the desk cause he looked really uncomfortable telling me. I find it a little suspicious that a majority of 5 star reviews for this place (which aren't too many) are from people with less than 10 reviews with most only with 1 or 2 reviews and were posted after my review (guess someone got their friends to help him out a little) I gave this guy a 3 star review and I said specifically why.... Instead of taking my observation and maybe doing something about it (if it's valid) and the next time I came in, if things changed I would of updated my review to reflect that...like I have done on other reviews. Instead the owner, after years of having nasty seats, was planning to get them changed out before my review (like he states)....sure..In his semi canned response to my review he says "thanks for bringing it to our attention" & "we appreciate the feedback" obviously that isn't true. Anyway I looks like they did change the seats, but based on him getting his panties in a bunch because I gave constructive criticism and 3 star review .... This definitely is a place I wouldn't recommend and am changing my rating if this place.... I have had much better experiences at other similar places locally, one being the Perfection Tire in CDA, which have great staff and much nicer waiting room. FYI.... The mouth breather (not so bright one) still works the desk (he wasn't the guy helping me, the guy helping me was a nice guy from what I experienced), so I guess the owner got one thing right, by at least changing some seats out. Learn to swallow some pride and learn to take constructive criticism better and realize I can just go other places, but alienating customers can have negative consequences....like a bad review that others can see before they decide to use your establishment. So the take away from this is if you don't give this guy's establishment a 5 star review, expect to be banned.

I was able to get in right away, Steve has kind, attentive and gave me a quote on what it would…read morecost to fix my door. Great and fast communication.

Unsafe brake work, brake failure, dismissive customer service -- avoid this shop!…read more I brought my 2015 Nissan Titan to Center Tire in Post Falls, ID in February 2024 for front brake hose and pad replacement. I paid around $650. In June 2025, I experienced a complete brake failure. I discovered that the front brake hose had ruptured due to rubbing against the tire during normal steering. This is a clear sign of improper routing or the wrong hose length. It was not a one-off because both front hoses were contacting the tires, and over time that caused one to rupture. The tires are proper fit for my truck as well. I had to pay $201 out of pocket to tow the truck back to Center Tire, using the tow company Steve recommended. Driving the vehicle to the shop was unsafe because there were no brakes. They refused to reimburse me for the (very necessary due to their faulty work) tow. Steve originally tried to deny all responsibility with hypotheticals about snow, but nothing was bent and the damage was occurring on driver and passenger sides. They are the ONLY ones who touched those hoses, but they used aftermarket parts that were not the proper fit, or the hoses were installed incorrectly. After trying to deny responsibility with several hypothetical excuses, Steve was unable to provide a reason for the failure. They replaced the hoses at no charge, which quietly confirmed the original work was at fault, but: - Refused to reimburse the tow - Claimed (without proof that I asked for) that this type of failure is "common." My own research finds that it's not common at all. - Gave conflicting explanations (first blaming "snow" for possibly bending parts, then admitting nothing was bent) - Dismissed the seriousness of the brake failure and treated me rudely when I calmly asked for accountability. His words were "I guess we'll both have to eat sh** on this one," and when I picked up the truck and asked about the tow reimbursement he was very rude and just said "nope, we're done!" This wasn't normal wear and tear. Brake hoses should never make contact with tires and should last many years. It was their original work that caused a safety-critical failure, and they refused to make it right. I've filed formal complaints with the Better Business Bureau and Idaho Consumer Protection Division. I urge others not to risk your vehicle or your family's safety by trusting this shop with brake or critical systems.

I always come here to get my oil changed on my Chevy Blazer. They always do a great job and let me…read moreknow if they found any problems or any concerns. Nice guys! Affordable service!

I brought my wife's car to Walmart and was happy I was the only one in line. It was about 10:00 am…read more I sat there waiting for the attendant for about 15 minutes and there were 4 cars that were behind me. I couldn't understand why no one was checking me in. A Walmart employee pushing a stack of tire came by and said I needed to check in inside. I went inside and told the lady I didn't know they had changed their check in policy. She said they didn't change it, the employee had called off sick.??? How the hell was I supposed to know that. While waiting in line I noticed their sign saying they opened at 7:00 am and closed at 7:00 PM. so a week later I brought my pick-up for an oil change and came at exactly 7:00 AM. There was one car ahead of me. Ok! The attendant came up to my window and asked if I had an appointment ??? I said no I was a drive up. The sign said they opened at 7:00. He told me they don't accept drive ups until 9:00 am, I asked him how I was supposed to know that?? Their sign said they opened at 7:00am. I told him I had driven 20 minutes to there at 7:00, he refused me service. You need to divine their policy's from the "ethers". Their service is pathetic! Nothing but contempt and indifference to their customers! I wouldn't recommend and wish I could give zero stars!

I took my car to Abra Body shop attached to this dealership & I highly recommend it!! They fixed my…read moreToyota Prius after I hit a buck and it looks like a brand new car. Everyone was super helpful and responsive!! GT and Theresa were very thorough with updates about what was going on and included me in anything! When it comes down to something like a car that is a timely situation, in most cases, it was awesome to know what was happening all the time. I appreciate so much!

Bad. Bad. Bad. Bad. Bad…read more Bad. Bad. Bad.