I took my Toyota Prius to Gallant for an oil change and tire balancing. I was made wary by customer…read moreservice area far more filthy and disordered than any other auto shop that I'd seen. But I chose not to let housekeeping represent mechanical ability. A quarter-mile afterward the service, a dashboard warning light that I'd never seen came on. I just made it back to the shop, but soon the car wouldn't move, and then wouldn't even start. The mechanic couldn't diagnose the problem with his diagnostic plug-in device. He pumped the gas pedal, which I rather doubt would solve the problem for a hybrid, fuel-injected car, and it didn't. I learned that during the oil change he had, unasked, also opened the air filter. I suspected that in doing so he had dumped in mouse or rat droppings, because this had happened with another mechanic. That cost me a towing fee and a new battery before we figured out the problem. The first mechanic at least returned $100 to help with about $300 in costs. You could say I should've learned from this and warned Gallant, but I didn't think of the air filter, because I hadn't asked them to address it. They did finally find the turds -- and then charged me almost $100 for cleaning out the filter assembly. They backed off when I emphasized that it was their meddling error that had done the damage. This exchange came the next day. The hired mechanic hadn't been able to find the problem late the earlier afternoon, and although Gallant said its closing time was not until 7 p.m., that day the owner/boss couldn't be bothered and effectively shut down at 5. I had to ask a friend to drive 36 miles to get me home that evening. Next day I had to drive back, with my wife, in our other car. The owner/boss told me the repair had been made, but that the instruments didn't show the electric motor working. He said that for the motor battery to die was typical by the time a Prius was 19 years old. In fact, the battery and motor still worked fine.

Gallant Tire and Automotive is probably the most honest service station I have ever visited. They…read moreare up front about the problem and make sure they have your permission to fix it before they do the work. There are no nasty surprises here at all. The problem is resolved and you don't need to keep coming back for the same repair. Emile and Jasmine are two of the nicest people I have met in Lindsborg. They will have my business as long as I am living in Kansas. I can't recommend them highly enough.

First time being there yesterday and I will say the owner is a very amazing person he believes in…read morecustomer service and meets all expectations he is one of the last independently owned in the state of Ks been doing this for 30 plus years !!!! Very friendly to chat with and his staff are very helpful and knowledgeable and very on top of customer service as well if you need a quick oil change in 20 mins they have a lounge to set in tv to watch pops and snacks they truly make you feel welcomed if I could I would give them a 10 star rating for all they do keep up the awesome job team !

I called to see if I needed an appointment and the lady said, "No it was first come first serve."…read more I drove in the next day and I then get told the guy who does the service I want won't be back until tomorrow. I called and drove in for nothing.

Very friendly service department. Stayed a little late Saturday to fix a hole in my tire.read more

Amazing experience from sales and finance team, General Manager went above and beyond to customize…read moremy experience. Service department got my vehicle in the same day and a detail! Local hometown dealership that truly cares!

I've had Mike's crew turning wrenches on our cars for several years now and don't have any…read morecomplaints about the service or prices. Everything from regular preventive maintenance to electrical to brakes and replacing the rear end on the Corvette. An electrical problem in the Corvette was diagnosed quickly and repaired economically. The only possible negative I can think of is they seem to have a lot of repeat business so you might not be able to just roll in and get things worked on immediately. If you want to call having lots of repeat customers a negative, of course. Do recommend.

Usually use a different mechanic but broke down close to them and thought how much could it be. Big…read moremistake he charged me over $500 for a new distributor replacement $425 for the part, I looked online and found them for $120. And a week later when my husband checked the fluids found that they didn't even reattach the air cleaner. Never going there again no matter how desperate.

Was told it would be a 2 month wait for service on my Duramax that they had worked on many times…read moreprior to the tune of $12-15k. I waited and then they told me that they would not do the work. I rely on this truck for business and they wasted 2 months of my time that I could have been in line at a different shop. Now I'm in busy season and have a truck down. This is unacceptable stay away from this shop. They only want cream jobs for high prices.

Great service! They went above and beyond to help me! I like that they offer tow service, and the…read morestaff in the office is really friendly. I also appreciate that they power wash after completing their work. Great company and nice staff.

Dont ever use these people for any kind of service. They will lie to you and lie to their own…read moreinsurance company to save them from paying for repairs. Probably some of the worse customer services I have ever experienced. The guy who towed my car lied and said he took before pics before loading my car and he never did. The only time he took pics is when I pointed out the damage and I was going to turn into GM roadside assistance. Nothing but liars work at this company please save your time and money and go else where

Jasen is absolutely wonderful. I had a door ding and a few rock chips on my brand new Mustang. I…read morewas a little concerned about having them touched up however he took care of my car in a very professional manner and his work was absolutely beautiful. I will definitely be taking my car back here for any small issues. And if there is a major issue I know he is definitely the person I can trust. Great team, very honest, and incredibly helpful!

This family-run business is always knowledgeable, friendly, and communicative. I've had all my…read morevehicles fixed there, from my '60 Chevy to my '91 Volvo and '98 Honda, and they get it right every time. They always exceed expectations.

After some minor paint damage happened to my car, I took it to Dacus for an estimate. They…read moreperformed the estimate and sent it to me, and then I provided it to my insurance company - all good so far. After insurance processed it, we received a check for $500 less than what the claim had been. I called the insurance company to ask why this was, and they said that Dacus had agreed to do the work for the lower price, so with my deductible and the check they had sent I would be good to go. I called Dacus to schedule to work, however they surprised me: They said they didn't care what they had agreed to with the insurance company, they would be charging me the full price on the original estimate, and probably more, and I would just have to eat what insurance didn't cover. Thankfully, I called my insurance and was able that check voided (it was addressed to the body shop), and found another body shop that agreed to do the work at the price that Dacus had agreed to do it for before they tried to make me pay the original estimate price out of pocket. The insurance company had the documentation that Dacus had agreed to do the work for that lower price, email trail and everything, so Dacus apparently thought they would just agree to the lower price and then get some extra money on top out of me. No thanks.

The whole front side of my car was smashed in after a hitting a deer and now it looks like a new…read morecar. The people there are friendly and helpful and are willing to work with you to get you what you want/need. I would definitely go there again but hopefully I will not have to. Thanks.