Bought snow chains as a precaution going to Lake Tahoe. Initially they were a great help, finding the correct size. End up not needing them, so on the way back to return the unused chains, was rudely told, are you not aware of all sales final on snow chains.
They had 1 printed sign on the opposite counter than we were at at the time. I told them we were never told. Then told us tough luck.
According to California Civil code 1723 "by not clearly
displaying their limited or no return policy, you can return the purchased item with proof of purchase for a full refund within 30 days." "they must conspicuously display that policy in the store and/or on their website. Examples of Conspicuous Display:
This can include signs at each register and sales
counter, at the public entrance, on tags for goods the
policy applies to, or on order forms."
I have attempted to return at other NAP, but was told they cannot because they don't carry the item in their store. (Bay area store)
I've contacted NAP CS to notify of the poorly handling of their so called" policy " read more
