Awful experience at the placerville autozone. Mainly young men working and the one helping me…read moreseemed to have no clue what he was doing. Their website let me order something they didn't even have available and he seemed unsure with all his decisions while never asking for help. I will not be returning here.

I usually get excellent service at AutoZone, not today, not at the Placerville store…read more I walk in, and there was one employee in the store. He was helping another person. I didn't get a "hi", an " I'll be right with you, " absolutely, no acknowledgment that I was even standing there. After a couple of minutes, I politely cleared my throat, still, no acknowledgment whatsoever. Another employee who seemed to be helping another person out in the parking lot, walked into the store, and as he walked past me, I politely said,"excuse me". I was going to simply ask if he was almost done. Again, no eye contact, no acknowledgment whatsoever. He just kept walking. After waiting for five minutes or so, I just walked out. It's amazing how far a simple "hi, I'll be right with you" , can go. I was heading "down the hill" anyway, so I stopped into the Rancho Cordova store. The gentleman who helped me was beyond friendly and helpful. I explained to him what happened to me in the Placerville store, and his exact words were, "that's unacceptable." He said that when a customer comes into AutoZone, they are supposed to be greeted within 30 seconds of walking into the store. Guess what? It didn't happen in the Placerville store. Consider the Placerville AutoZone off my list.

Lots of parts to choose Nice people I sell cars for a…read moreliving and they always for the most part have the part..

I recently visited the NAPA store in Placerville and noticed the layout had been rearranged. Out of…read morecuriosity and friendliness, I asked the clerk at the counter how he liked the new setup. Instead of a simple response, I was met with a dismissive grunt and an attitude that made it clear I wasn't welcome. Trying to move past it, I asked about a part I needed and some additional supplies. The clerk didn't respond--just stared at me until the phone rang, at which point he turned his back and took the call without a word. It was clear I wasn't going to get any help from him. Thankfully, a female manager stepped in and assisted me with my purchase. While I appreciated her help, the overall experience left a bad impression. I've been a loyal customer for years, but after this visit, I won't be returning to the Placerville location.

i've been coming here for years when it was Sierra Nevada tire even with the new name change to Big…read moreBrand Tire i've always had great service here. The employees are nice and always get the job done.

From the owner: Big Brand Tire & Service, formerly Sierra Nevada Tire & Wheel, has proudly served El Dorado County…read moredrivers for decades with trusted tire sales, automotive repair, and preventative maintenance. The business traces its roots to Tom's Sierra Tire and later The Tire Exchange before relocating to 659 Main Street in 2013, the historic site of the first Toyota dealership in the United States, and rebranding as Sierra Nevada Tire & Wheel. In 2026, the store joined the Big Brand Tire & Service family while continuing its long-standing commitment to the community. Today, our ASE-certified technicians service passenger vehicles, light trucks, and fleet accounts with honest recommendations, quality workmanship, and exceptional customer care.

I really love how this turned out! Customer service was excellent and had a quick turnaround…read more Thanks!

We are so thankful that they were able to get us in on a Friday night to fix our trailer. Our…read morespring broke on our trailer and they went above and beyond to help get us back up and running. We then returned to fix the other leaf springs. Thank you all so much.

Thank you for having chains... thank you thank you thank you. This place was super quick and right…read moreoff the road. We were in, out and on our way in fifteen minutes.

Idle Wheels RV Center is BY FAR, the ONLY place in our area to take your RV for work!! Sheydon is…read moreAMAZING with solar, 12 volt and all electronic specialties! He helped us prepare our trailer for off-road camping. He has super great skills and attention to detail. Honest prices. Idle Wheels has replaced everything from our battery systems to installing our Star Link Mini, new recliners and remodeling our kitchen electrical, re-installed our 12-Volt television, and did the annual inspection services. Highly, highly recommended! Please feel free to contact us for more information!

After heading out of the National Forest with a trailered boat, one of the rear suspension struts…read morecame apart from the weld while turning on Hwy 50. Thankfully, the good people at Idle Wheels were there to save my trailer. The staff stayed open past closing to receive the boat and trailer from a flatbed rig which was amazing. After returning to Placerville a couple of weeks later to pick up my boat and trailer I spoke with Sheydon who did the repairs and explained how he was able to put it back together and made sure that it was done correctly so I would not have to deal with this again. Thanks, Sheldon and Idle Wheels for your outstanding service and skill.

Absolute clowns. I got busy one day and didn't have time to do my own oil change so I took it into…read moreWalmart because. Why not? How hard can it be? The incompetent dimwitted jackwagons put my oil filter on so tight I'm going to have to remove my entire engine to replace it. I saved myself an hour and it's going to end up costing me $1,500 because these clowns have no idea what they're doing. If they did they'd work a real automotive shop.

Bought 4 new tires with lifetime warranty May 6. Came back…read morefor oil change and rotation July 3. Sat in waiting room. I am disabled...legally deaf and had recently torn my meniscus so I put my leg up on another chair to rest. The TV is the waiting room was very loud and had some kind of old western moblvie with gun shots non-stop. My phone rang and it was my doctor. With no remote in site, I got up to turn TV down to hear my doctor. I accidentally pushed the channel button. It made it quiet though.Moments later While on the phone with my doctor, the horrid old woman from the auto desk cones in and basically yells at me. WHAT HAPPENED TO THE TV?! I reply I needed it turned down and pushed the channel button once accidentally. She literally growls, shakes her head and swings the TV so hard it slams into the wall. Shocked by her aggressive, unprofessional and rude nature...I watch her put her western show back on amd turn it up to max volume. WHAT A PIECE OF WORK! WOW! About 40 minutes later... Pulled my car out and said it was done. Noticed that the tires had NOT been rotated. The exceptionally grotesque old woman at the counter snapped at her fellow co-workers and asked why. Then snapped at me and stated that the tires were too bald to rotate. Using an assumulative tone like I should have known. I explained I bought the tires 2 months ago. She blamed my driving technique. Told me to check my alignment. I asked if I can get an estimate. She huffed and said she didn't have time for that sh!t. Not wanting to deal with any more of this disgusting personality, I left.

Varozza 4x4 Outfitters rebuilt my Jeep with high quality and attention to detail. I wanted a build…read morethat I could confidently accomplish the Rubicon Trail with my family onboard. Varozza delivered exactly what I needed. It's my "go to" shop!

I have been going to Ben Varozza for over 15 years and he has done tens of thousands of dollars…read moreworth of fabrication to my vehicles. My experience has been that he is not only fantastic at his craft, but he's honest and fair. Most recently he fabricated my military trailer. He did such a great job and I took it out and broke the Jack right off it. I told him about it and that it was 100% my fault. He fixed the jack which would have taken me hours to attempt to do and I probably wouldn't have fixed it right. He told me it was a really quick fix for him and not to worry it was complentary. That's the kind of person he is, and I encourage you to use him for fixing up your Offroad vehicle!