On this day, me and my boyfriend were driving casually as we began to notice a burning rubber smell…read morebefore quickly realizing that smoke was coming out from under the hood. Neither of us know much about car maintenance, but we immediately pulled off to the side of the road on the intersection between Hwy 7 and Shady Oak Rd. Not five minutes into pulling over, a very generous woman who looked to be in her mid-twenties, wearing glasses, and was driving a dope blue car which I believe was a Toyota FJ60/62 (?) Either way, she dropped her dog off and told us if we were still there she would help us out. She came back just a few minutes later and picked us up and brought us to the O'Reilly just a few minutes away. We told her about this being the second time this has happened and she gave us great advice about our beater of a Ford Escape and how we should get a diagnostic test, check our oil dipstick a lot more frequently than we currently do, and to possibly check if our coolant had a leakage. Before she dropped us off, she told us how her father runs Expedition Autoworks and that it would be worth checking out. I've never once heard of this place as I don't live near the area, but the next time I need car maintenance I will absolutely check out Expedition Autoworks knowing the kindness that woman showed me and my boyfriend today. I wish I would've caught her name, but knowing that there's family of the person who helped us today, I will definitely make the drive and take my business to Expedition Autoworks.

The people at Expedition Autoworks are smart, honest, friendly and responsive. If you have a Rover,…read moreMini, or other car with a reputation for difficult repairs, this crew can give you peace of mind. They do right by my car and by me.

I stopped by the store today because my vehicle had a little bit of hesitation when I started it…read moreyesterday. I knew that my car battery was at least 3 years old so I stopped by to get it checked. I had a bad battery. Chris the manager got me the correct battery and even installed it himself. Now that's customer service. I was in and out in 15 minutes!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

While the people working here are perfectly pleasant, they didn't actually check my extended…read morewarranty on my car. There was nothing open on the warrenty end of things. They told me that the expected charge was like $2k, when I asked about a specific switch, they said they'd checked it. I brought it to a different place- it was in fact the switch that was the issue. They never followed up on my emails asking to talk to higher ups around this. Very very disappointed.

Supportive Friendly Service. Mechanically Sound Work…read more Every repair on A car feels like highway robbery- but they were priced equal to the market. So I shouldn't complain. They showed extra concern for customers comfort while waiting. I was freezing inside the store, do they moved a chair to the patio area for me. Highly Recommend this place. Even had a same day opening to fix my brakes that was a Big Help.

Really recommend these guys for Prius work. They really helped me out in a tough spot a while back…read moreand were fair and frank which is obviously ideal in an auto body. Stew also taught me a bit about my car which was above and beyond what I expected. Fair cost, speedy service, and great staff. Thanks!

We needed to get a 3rd party hitch installed on our Model 3 and this company was the only…read moreauthorized installer nearby. Simply brought the car and hitch down, dropped it off in the morning, and everything was done and working great later that afternoon. While I know they're probably more well known for working on certain brands, they definitely seemed to know their way around a Tesla. No complaints, and would go back if I needed additional work done.

I made an appointment online to get full new set of tires over my lunch break and had a great…read moreexperience here. James (I am 90% sure I am remembering his name right) was super friendly and fast! He noticed that the tires I had selected and paid for online (using what was suggested by the discount tires website when I entered my license plate) were not the right size and found that the higher quality tires that did fit were $70 less per tire! I often feel reluctant about car related purchases because I know they will be expensive and I feel like people will often try to sales pitch you into buying something even more expensive, but that was not the case here which I really appreciated. He did present me with a few extra add ons like new windshield wipers (which I did get, $21/wiper for a VW) and a new spare tire because mine is probably 10+ years old (which I did not get). I was refunded the difference between the cheaper tires + the wipers and the original price I paid and my car was ready in 45 minutes! This location is across the street from a Wing Stop, Noodles, & a Jersey Mike's. There were plenty of seats to wait in but it was also convenient to run across the street and grab lunch while my tires were being changed. Sounded like appointments were the way to go, walk ins on a busy day could have to wait up to 90 min. Highly recommend this place!

The staff at this location are so polite and professional. It is refreshing in the auto repair…read morebusiness, espeically as a female customer. I trust this company, and will not buy tires from anyone else. I've brought 3 different vehicles to this location over the years.

Our town only has a couple options for auto parts stores. This Napa has jumped locations in town…read moreseveral times over the years. The last few times i have gone there, they have not had what I am looking for or they have old parts. This store is closer to my home but i am happy to drive a bit further to go to another in town. The people there are hit and miss. There is an older lady that seems crabby when you go in, there was a younger girl that was very helpful but not too experienced but she thanked me for teaching her something. That was nice.

I would NEVER recommend APT…read more - Very poor customer service - Staff and owner are very arrogant - Completion date exceeded 3 months of their target date - Absorbant cost for very poor workmanship - Honesty and integrity very questionable - True rating "NEGATIVE 10" Had the gauge re-restored elsewhere after wasting months and months and a LOT of money with these folks. Always a different excuse (to buy them time) whenever we called to inquire as to what was going on with the gauge. Look elsewhere and $AVE yourself the time and frustration.

In March 2020, we needed Chuck and Tammy to repair an Instrument Cluster for us again, the last…read morecouple we had them do turned out ok BUT this time... In good faith, we sent a check along with the cluster and told them to let us know when it was completed and what the charge would be. Well our check went through the bank and for a few weeks we didn't hear from them and could not get a-hold of them either. They didn't answer their phone and you cannot leave a message. With the Covid-19 pandemic in it's early stages we were worried that maybe they were affected by it. We even called the police for a welfare check. They were fine! Fed up with them, on a Friday my wife stopped in and the place was dark, she walked in and there he was in his robe telling her that he has to calibrate it and would be done by Monday. Well it wasn't, and for another couple of weeks we still couldn't get a-hold of them. We eventually got it back and nothing had been fixed. At this point, we bought another one from somewhere else because of them and we're still trying to get our money back!!! DO NOT USE THIS COMPANY!!!