This store is wonderful. Lavel provides top notch, friendly, mindful customer service!read more

Great Napa! Staff is knowledgeable and friendly. If you need…read moresome "real car question help" ask to talk to Steve! He is a real gem and if he doesn't know he will find out. Only parts store I'll go to!

Had what I needed at a reasonable price in a location that is auto parts island otherwise.read more

I went in to buy a low beam bulb as the Ford dealer was closed on Sunday. I chose a replacement…read morebulb from the shelf and went to check out. The cashier tactfully told me I had the wrong replacement bulb for my vehicle and she went back to show me the correct one instead of just saying get H11.

This Napa is out of my way, however everyone there is always so knowledgeable and helpful that it…read moreis where I go.

I was in the store 4 times today, and called at least 3 more times, most of the time being helped…read moreby Jiwan. He gave me world class customer service, ordering 3 new radiators for me in order to get one to him the quickest, and eventually I think he went himself to pick it up from another location. I'm definitely a DIYer, but he never made me feel dumb and was great help. The rest of the staff at this location has also been helpful during other visits but he took the cake today.

Not very helpful employees. They were not interested in discussing the issue I was trying to solve…read morewith my car. This was inspite of the store being empty and the two employees looked bored when I came in. I will go elsewhere in the future.

If you are a female or female presenting. DO NOT go to this location by yourself!! If you do, bring…read morea weapon! Unsafe and unprofessional staff at this location. I'm afraid to go back. Gross situation in the parking lot happened because of your employee following me pretending like he wanted to help me but actually wanted to be gross!! I sacrificed my core deposit for a battery because I was afraid to go back to your creep infested store!! People should be able to get parts without being wanted for their body parts. This is not how selecting and buying auto parts should be. I'd give a zero star review but can't in order to leave this warning. You've been warned! I did my job... DO NOT GO HERE! Update it's been almost 2 years. The business never apologized or refunded my core deposit. No redeaming qualties. I will be sure to keep editing this review so it keeps gets seen first!!

This Napa is extremely small, so small that they don't have a lot of things in stock. It was…read morebummer, because I was there to buy leather cleaner and left with nothing. Luckily, the main warehouse (Napa St. Louis Park) has everything in stock. If you need something small and live close by, this is probably your best bet. Otherwise, I'd head over to the St. Louis Park store.

This is a cut and Paste of my Google Review but I wanted to add it here as well. ----- The Kasota…read moreNapa is the best. I get all my car parts there. Everybody is so helpful especially Chris in the paint department! Its not my closest Napa, but it's 100% my favorite! I won't get parts anyplace else.

First off I caught one of the employee's staring at me through the merchandise shelf's. When I…read moreapproached him to ask a question since the line behind the counter was huge w only 1 man helping out there, I fearfully asked if he was staring at me. He said he was on break and just looking at his phone. I apologized and told him I've dealt w some trauma in my life. Then proceeded to the counter. But when I asked the guy behind the counter for help he turned me down bc or the interaction w the guy I caught. staring at me...despite the fact that the employee had become hostile and rude when confronted and I simply asked a question then apologized. Finally the guy accused me of being on drugs......classy. So I turned and left the store. It's hard having symptoms of PTSD. Especially when you deal w 2 insecure men like the guys who work at Napa.

Do not go here if you need to have them install a battery that you buy there. They will not do it…read more Our battery died outside the store (we were visiting a different store), bought a battery & they would not install it.

The store is a bit dingy and the guys definitely get their hands dirty. But that's the kind of…read moreauto parts store I like. Besides, these guys are also very helpful. I've yet to be pissed off like I have with other parts stores or departments. Plus, they know their stuff. Napa, in general, can be a bit pricey on a lot of their parts. But I know they can get what I need cheaper than the new car dealer.