I travel around the country for work so I've been to a lot of Chevy dealerships. Karl Chevrolet is…read moreabsolutely the best one that I've been too by far. All the way from the bottom to the top! I had a bad def tank on my 2020 Chevy Silverado 2500 high country and they were on back order. They didn't know when I would get the def tank so Nate in parts spoke to the General manager and got me a loaner. I've brought my truck into allot of places and they never offered me a loaner . When I asked for one nobody would ever give me one. Karl Chevrolet from my experience is all about their customers. No matter if you bought your vehicle from there or not, they are going to do their best to take care of you! When I got tired of waiting for the back order def tank, they brought my truck on a flatbed to Nebraska and picked up their loner. I couldn't get over there to get my truck so they made a another great customer care decision for me and didn't charge me a dime. I'm telling anyone that reads this, Karl Chevrolet is the absolutely the place you want to go to get your new or used vehicle. Also if you need service or parts, this is the best place to do business! Everyone is extremely friendly and are out to give the customer the best customer care that you can get. No matter where I'm at If I want to buy another new truck, I will travel all the way there and buy from them. Thank you so much to all the staff for making life a little more easier for me when times were bad!

I was so surprised how quick they got me in and got me back on the road! I was on the road for my…read more2nd job when my tire started going flat very quickly! I stopped at Casey's near by but the damn air pump wasn't working! I was down to 9 psi and these people were so amazing, quick and helpful! Not only did they get it figured out quickly, but I was able to utilize my Buick rewards to pay for the total!

Avoid This Company - Poor Quality and No Accountability I…read morepurchased a drive shaft from Parts ASAP (also known as All States Ag Parts -- they seem to operate under several different names). The part they sent me was unusable because one of the nuts was welded at an angle, making proper installation impossible. I contacted them multiple times via email -- no response. I returned the defective part, but they only issued a partial refund. This is not a professional company. If anything goes wrong, good luck getting any support. Based on my experience, I'm not surprised by all the other negative reviews.

They sent me the parts I requested and one wire had two splices in it and was not getting good…read moreconnectivity - off and on . They asked for pictures which they received immediately. 3 days later they request a picture of the meter on the part showing the issue. Obviously they did not want to replace the $24 part Or pay the shipping to return it and send another.

We hired these guys to work on a Buick Lacrosse. They took a week to work on it. Charged us $1500…read more The car never run right again. I wouldn't hire them to change a tire. Cost me another $750 to fix there mistakes.

Quality and swift. JR was able to take care of our needs very quickly. His wife and him we're very…read moreprofessional and explained the process well.

My wife and I are moving from Maine to California, travelling across the country on a shoestring…read morebudget. To cover any road hazards we got AAA before we moved. As we drove through Iowa, late at night, in the rain, I started to nod off. I realized I needed to get off the road and get some rest so I took the next exit (173) that had a sign for a welcome center. We drove a bit down the road and realized that it wasn't likely to be a rest stop style welcome center so I pulled in the a farm driveway to turn around. Well, when I backed up I realized that there was an 8' ditch and had nearly tipped the 6x12 travel trailer my pickup was towing into that ditch. Clearly my wife, dog, two pet bunnies and I were stuck and the cusp of deep trouble, far from home, in the middle of nowhere. Calling the AAA that I thought would save us I was told that they didn't cover our type of trailer and that I would have to make our own payment arrangements with the tow operator. Well, this wasn't music to our ears, we have everything we've got sunk into the move and our new lives across the country and this is the exact reason we got AAA in the first place. Well, a short time later a tow truck arrived in the 3am rain and got us quickly and professionally out of the ditch. The tow operator was courteous, professional, and very competent. After pulling us free, he directed me as I backed out onto the road and when I looked to him for what we owed him he told me "Drive safely and have a good night.", I looked at him shocked and asked "We're all set?" and he simply repeated "Drive safe." God bless you Gary Richter, you saved our tails and proved that there truly are good people out there in this world. I would and will recommend Richter and Son Towing to anyone I know. AAA should be honored to have this kind of upstanding American as one of their contractors. I can't thank you enough and will repay you somehow when we get ourselves settled in our new life.

I needed to have my Travel Trailer towed & stored, since I got a new job and moved to the Des…read moreMoines area. I was planning on having Richter & Sons tow it for $250, since I do not have a truck. They even offered to store it for $35/month. At the last minute, my son-in-law offered to tow & store for free if I would let them use it occasionally. A no-brainer...right? Before I even had the chance to call Richter & Sons to cancel, they towed it to their business. I had to call them and ask where it was. It cost me $242.69 for them to tow it a mile or less. Yes, I approved the estimate to tow, but I had not paid the invoice before they towed it. I was really pissed off once I found where they parked my travel trailer. In the mud vs. gravel or concrete. They broke the part you pull out to empty one of the tanks, and how the heck were they even able to tow it when the stairs were not put away. I did not give them a key. The stairs fold up and go inside the RV when it is moved. Rude, no communication, and it's all about the money. Do not recommend this business!

The crew at the Repair Companies Shop are talented and well qualified to provide quality repair for…read moreyour car, inside and out. They have completed several jobs on my cars, and the results were excellent. As well, the crew are friendly, patient, and accommodating - all markers of good customer service.

Ryan is awesome! He has great communication, I am highly satisfied anytime we hire him for a job!…read moreAmazing work every time!