My CRV needed some TLC after an unexpected "die while driving" incident. A friend recommended I…read morehead to AutoZone. It was my first time in for a suggested free diagnostic. From the get go, the staff was welcoming and helpful! Raul (RJ) was attentive, patient and inquisitive as I described the issue at hand. He did the diagnostic test, reviewed it with me and then provided a printout. I was incredibly thankful for his expertise!

Came in asked for a Sylvania load resistor. The person, "they, them, her, him" I wouldn't know what…read moretheir pronouns are, with blue hair gave me an attitude. Saying if it's not out there then we don't have it and I said "well, there's no way that it could be in the back or somewhere else out front maybe I'm missing it, or anything of the sort?" they said no I'm getting a shipment that I have to unload so it's not out there and the website is wrong. I said OK so for sure it's not in the store and I maybe missed it they said no. Mind you they said all this with a complete and utter bad attitude. So I went back over to the bulbs looked again slowly and BAM RIGHT THERE! So I went back, paid for it, and asked if they required to stay behind the counter, or if they have the ability to leave the counter to help look for something. They looked at me strange like what do you mean? I said well I was looking for a product. I asked if you guys had if it was anywhere potentially I couldn't see and you didn't offer any assistance. Just it wasn't there. They proceeded to raise thier voice, get rude, and have a bad attitude. Saying I should have said come help me find it... yet that is what I said just not that phrase. I guarantee this is not the first time they have had a complaint. Get this trash out of the store or teach them how to do proper customer service. Or fire the manager for not training.

Great help in everything car related. Will make time to show you under the hood how to make…read moresimple repairs.

This store is great wonderful service and very kind and informative they've helped me with…read moreheadlights a few times and i always have a great experience!

Older guy with glasses helped me put on my wipers, super cool guy and had excellent service skills…read more Highly recommend this place.

This is honestly the worst O Reillys i have ever been to,i've witnessed the workers talk to people…read moreas if they are incompetent,today i saw a younger gentleman who clearly worked a construction job or something like that,go to the counter for a part and the crew member very rude and loudly goes "are you really hurting for money that much" when the gentleman asked for the cheaper part,this is no way to ever speak to anyone especially when you are a middle aged man working at parts store for a living.

an absolute terrible business. I contacted them about a cv axle for a 2006 Subaru Impreza . they…read moretold me they had one for 45 bucks . I drove from The Dalles Oregon to pick it up just to be told they didnt have it a complete waste of 3 hour trip there and back ! wasted my time and my gas and ended up costing me more money in the long run I wouldn't never give this company any kind of business save urself the trouble ! I give them negitiv 10 starts Ef this place!

Thank you so much Portland Import! Your dedication to help us find the right parts, was very…read moreappreciated! You guys are awesome, thank you again highly recommended! -Bergman's Automotives

The employees enjoy their jobs and they are knowledgeable and helpful. I buy wiper blades and car…read morecabin filters there.

Tony's has a really large selection of everything one might need for their car, and if they don't…read morehave it in stock, they can get it, generally very quickly. I stopped in on a Sunday to get spark plugs for my car, and they didn't have them in stock. The extremely helpful and personable person who helped me explained that he didn't have them in stock, and offered two options. He said I could run down to Cost Less Auto Parts and get them there, because that's where he was ordering them from, or I could come back in the morning, and they'd have them for me. I was extremely appreciative of his transparency, and opted to come back in the morning. One thing that really impressed me about the person who helped me is that I was next in line while he tended to a customer. While he took care of that customer, the phone rang, and he answered, asking the caller to "please hold". After he finished with his customer, he called me over to the counter. I asked, "Do you need to get that call?", and he responded, "No. You were here before they called. They're next." That was really impressive! I cannot count the number of times employees tending to me ignored me the instant a phone call came in, when they really should have done exactly what the Tony's Auto Parts employee did for me. The next morning, I called to see if my spark plugs had arrived, and the person who helped me was extremely helpful, friendly, and professional. He checked and confirmed that my spark plugs had arrived. When I got to the store, the person who called me to the counter was the same person I'd spoken with on the phone, and he grabbed my spark plugs and got them to me immediately. I asked if they sold dielectric grease and anti-seize, and he said that they did. He then went to the aisle that had them, grabbed a tube of each, and brought them to me at the counter. He said that they were out of the small pouches of anti-seize, but I didn't need the big tube. He double-checked, and found more of the tiny pouches, and sold me one of those. He could have directed me to the aisle to fend for myself, but he really did an awesome job of providing outstanding customer service. The store is much larger on the inside than it looks from the outside, and they offer a much larger inventory of miscellaneous parts than you'll find at the big chains (such as a HUGE selection of hardware of various grades, racing fuel, specialty tools, etc.). I'm very impressed with Tony's Auto Parts, and will probably be stopping by very regularly since my car's now out of warranty. Tony's definitely feels like a more personal, personable, and "home town" parts store than the big chains, and that is a great thing!

If you like waiting for the two employees working the front counter while five other employees are…read morein the rear of the counter ignoring customers, then this is the place for you.

Excellent customer service. The staff is very friendly and helpful…read more Saved me a trip to the mechanic by helping me figure out what was wrong with my car and having the parts and the knowledge to fix it! Would definitely go back.

I needed a bedmat for my 2001 E series. These guys found a really nice one at a good price that fit…read moreperfectly. Their outstanding customer service will meet all your needs.

They were able to get me in a bit earlier than scheduled for a trailer hitch and lighting harness…read moreinstall, and finishing that early as well. The job turned out nicely done.

I wouldn't deal with any other auto shop in the state of Washington after dealing with this shop…read more Please be aware and do your own research before going to them. They will scam you out your money and not fix your car properly. I got my car back with two new P-codes and the check engine light came back on a day or two of getting it back. After paying them over $5,000 you'll think you would've got what you paid for. Once they got paid all that being nice went out the door.

They have a diagnosis fee which I have no problem with. And you shouldn't either. I would rather…read morehave them take the proper time to figure out what the actual repair will be/cost instead of taking an educated guess for free. Nobody should work for free. Ever go to a shop and get gaslit on a repair and how much it will cost? It's the worst. And it will cost you more than the diagnosis fee after it's all said and done. That doesn't happen here. They do the diagnosis, figure out the problem and give you a accurate cost and timeline. In the off chance the diagnosis doesn't uncover the full repair, they don't charge you another one. Ever get a call a month after the repair asking how your car is doing after the repair? I got one from Dave's and it was the first time I ever got a follow-up from any mechanic to see how my truck was holding up. Fantastic service. Highly recommend Dave's. I don't leave feeling swindled or confused and neither will you.