Michelle is so amazing! She is very kind and explains everything in detail regarding your car…read moretroubles. She's definitely an asset to AutoZone!

Was calling around for prices on a part. Called this auto zone, some girl answers with a scream…read moreHEYYyyyyyyyyyyyyyy Chris, I'm not Chris! And now I'm deaf in one ear! So I waited to see if she would say auto zone, she did not, so I asked is this auto zone? And I'm not Chris. Oh let me put you through to dyi! Really loudly! And poof I'm on hold. Wtf? Auto zone? This is how you do service? After working in auto dealerships , NAPA, and O'Reilly's for 17 years. I have NEVER spoken like that to a customer. Where's the Thank you for calling Auto Zone how may I help you? Disgusting! Won't be doing business with AZ. If they treat you that way on the phone imagine how they treat you IN the store. Train your people better!

So check it - two days ago while driving in this increasingly hot Texas heat my freakin AC decided…read moreto go out. How? Who knows. Why? Has to be for the plot, because as soon as you start to find joy in this hellish life a cloud of inconveniences finds you. Man stressed wasn't even the word(s) - TRUST lol. Well today my boyfriend & I finally had time to swing by AutoZone to see if I could troubleshoot the issue before paying beaucoup $$$$ at a dealership to fix everything BUT the problem. When we first arrived we were thinking Freon was the issue, so tried to look around at options for pricing. There was an Associate Arsalaan who saw my boyfriend browsing the area so starting pitching on what to buy. My boyfriend tried to tell him we were just looking, not certain that Freon was what we needed & asked him for some help. However Arsalaan wasn't the least bit helpful, trying to say there's nothing he could do other than for us to buy a gauge & basically figure out if that's the issue or not. God must've felt how upset & discouraged I got in that moment because as soon as I started to walk towards the exit the Parts Sales Manager Daniel V. walked in. He was my literal Earth Angel today, cause I'm just a girl ya'll idk what I'm doing & my boyfriend (though great at a lot of things) is not a mechanic. I can't thank Daniel V. enough for how he showed up for me today & what he's taught me, not just about cars but about character. He is an EXCEPTIONAL person w/a great spirit. It's just a bonus that he happens to be a subject matter expert on cars & overall good conversationalist. Shout out to him. May he be blessed all the days of his life.

Don't bother with this place, service is horrible, go to O'Reilly's 200 yards away! The guy was…read morechecking the computer for front and rear ceramic brake pads for my vehicle and a customer came up front and was waiting to check out. So the counter guy yelled for the lady out back I guess to come up and help him, which she didn't do even after being called three times. As he turned to go get my brake pads from the shelves, he just went to check out the guy who came in after me and left me standing there waiting. Now I wouldn't mind really if it was just a couple of things but he had a lot to check out. My advice, don't go somewhere where the service is absolutely dismal. I went to O'Reilly's and they got me on my way in minutes, and the prices were the same!

needed some minor help with tightening my window wipers. the nut came loose and the wiper was…read morestuck while raining. Trey got it fixed in 5-minutes at no charge. he could have made me pay for the wrench and socket as they were new, but he told me it was free of charge. Great customer service is rare these days, thanks for being a good employee Trey. Autozone rowlett is lucky to have you man

Exceptional customer service! I honestly forgot what good service felt like because everywhere else…read moreseems rushed and rude these days. The staff here took the time to help me find exactly what I needed, answered all my questions, and made sure I left with the right parts. It's a rare thing to actually feel valued as a customer anymore, but they nailed it. Way better than dealing with the guessing game of buying online. I'll definitely be back!

i was visiting from out of state . my tail right side tail light went out . i stopped into the…read morestore . i dont know much about auto parts . buddy saw the dazed and confused, and even panicked look in my eyes . he was very kind and patient with me . put me at ease .buddy h. helped me find red tape to cover my light to avoid a ticket until i could take the time to fix it . he also did some clever but necessary add on sales . new light bulb and told me the nearest location in my home town to find the light cover i need for the make and modle of my car. i was so happy that i even perchased some air freshener and a slim jim . thank you buddy for turning my panic into ease . pat on the back from me!!!!!!!.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Buzz and Scott were truly a Godsend. They were extremely helpful in finding me an affordable car…read morebattery for my 2010 Ford Explorer. My vehicle had stalled out on me and my son at the nearby Bank of America and Buzz gave us a lift in his huge truck which was awesome!!! I was very grateful for the both of them and I pray that God continues to Bless them both!!!

Each time I've come in the staff has been very helpful with finding the needs of my vehicles. The…read morestore has aisles of goods for all vehicles.

An amazing family-owned business. If you own a gen-one Camaro or Firebird, you just found heaven…read more Spent a ton of money on parts with these folks on my recent restoration and they really knew their stuff. Very reasonable costs and saved me a budle versus using Ekler's and paying shipping. A+ company and fantastic service.

Husband and I are both into classics. We have a 73 Cheyenne C10, and his newest project is a 68…read moreFirebird... Over the past 10 years my husband has purchased countless products from Firewheel classics. It doesn't matter what you need, whether a small chrome piece or something major like a hood, fender wells or bumpers... Firewheel knows how to deliver quality. They have a large inventory on hand, and if what you want is unique they will have it ready for you at a moment's notice. My husband is on his newest project, the 68 Firebird, and we were so pleased to find everything we needed at Firewheel. Enough that we purchased over $2,000 worth of parts from Firewheel for him to begin restoring his Firebird. We trust our money and our cars with Firewheel. You won't regret visiting them to make your next car purchase! Thank you Firewheel for excellent service EVERY time!!!!

Great place. The owner is very nice. The best part is that they different price ranges for all your…read moreparts. I had a limited budget to fix a fender. He even had a used one that I could buy. It's definitely a one stop shop for me.

Needed some body parts for my old accord the owner was able to get them same day @a great price…read morewill refer everyone here A+++++++service

I was on family trip many miles from home. The store-brand car battery I bought at another O'Reilly…read moreAuto location died after just 16 months. Brought it to this location for warranty service. They could see in their system that I had purchased this battery, where, and when. They knew it was within the warranty period, but they still would not honor the warranty on a weird technicality. The clerk suggested I just buy another battery from him. Absolutely abysmal warranty service. Avoid this and all O'Reilly stores.

Was working on my rear brakes yesterday and needed the rotors resurfaced same day. I got on the…read morephone with a few stores and Jeff said he could knock them out! He did just that, the rotors looked great. I also needed a special brake tool that I borrowed from them. Couldn't be happier with customer service there! People like Jeff make going to the store vs online SO much better. 10/10 times this store is going to be my first stop for my automotive needs.