This is by far the best service department in a dealership I have ever dealt with. Every time I…read morehave needed service they always exceed my expectations. Seriously, NO joke. They are a dealership that is proactive, efficient, knowledgeable, kind, considerate, helpful and above all in a speedy manner. They washed and vacuumed my car FOR FREE! They have earned my total trust, loyalty and business. I cannot adequately describe the outstanding service I have received specially from Heather multiple times. Levis, James and Selby in the service department are top notch as well. Thank you, Clay Cooley for providing employees that demonstrate competence and true professionalism.

Just got my new vehicle serviced here for the first time, and it was a great experience. They have…read morefree snacks and water available in the lobby, and I appreciate that they shuttled me and my son over to film alley for free so that we could play games while we waited. Heather was super knowledgeable and helped me with questions regarding my warranty.

Excellent auto and tire service on all my vehicles. Great rates and friendly customer service!…read moreThese guys are honest and trustworthy!

I checked the reviews and they were good. I needed my tire check and to find out it was pretty bad…read more So I replaced that one but they gave me a really good deal for two tires so that's what I did. A gentleman came out greeted me in the parking lot guided me to where I needed to go and the service tax Sebastian the one that took care of me was especially polite and very quick. I was in and out within 15 minutes I'd give him a 10 star if I could.. The whole staff was nice. I definitely recommend coming here.

Manager is rude, and un willing to follow company warranty procedures…read more Wanted a refund on a radiator that went bad after 3 years/15k miles, because number one: the warranty states "refund of exchange" and number two: why would I want another one? I had the absolute blessing of dealing with the general manager (I'm assuming) Tim, after saying I wanted a refund he went a checked the date I bought it and immediately said "nope, can't do that" and I asked why? And he stated "I'm not giving you a refund on a product you've used for 3 years" without the context of the warranty info, that makes sense. I pointed out that the LIFETIME warranty states I am entitled to a refund. After asking where it says I can't have a refund MULTIPLE times and him saying no, he finally huffed and shook his head, pulled up the info and proceeded to scan over this 3 sentence warranty like his life depended on it. Finally saw I was correct, huffed, and got me my money. I was nothing but nice to him and I'm not sure what prompted him acting like a child. I used to work at the local auto shop and the service advisors there had bad experiences with him daily, stay away from this store.

I cannot say enough about this particular location and a MOST OUTSTANDING employee there, Amber!…read more My battery in my truck was going out yesterday, and I was close by this location, so I called and stopped in. Amber was extremely courteous, professional and most of all a Great human being! She knew my battery was too hot to be removed, but, she also knew I had to pick my daughter up from school and had no options...What did she do? She clocked out, jumped in her truck and took me to my kid's school to pick her up! Who does that these days....NO ONE! She then made sure we got my daughter home, took me back to the store and "she" changed out my battery and sent me on my way...All the while with a smile on her face and LOVE in her heart. I will never forget this and how she went out of her way (for a grown man) to help. It is people like her, we call, Angels. Thank you again Amber and keep doing what you do; I know only GOOD things are headed your way...And thank you AutoZone for hiring a beautiful soul like hers.

Horizon Auto Center in Rockwall is outstanding! I can always expect to receive excellent customer…read moreservice from a professional and welcoming staff. They provided a comprehensive digital report that clearly showed my vehicle's condition, offering complete transparency. The work was done efficiently within the timeframe communicated to me after leaving then with my vehicle. John, Devin and Eric are the absolute best and will make sure you're taken care of. I highly recommend Horizon Auto Center for reliable, transparent, and excellent customer service.

Super friendly staff & very welcoming. Quick, professional service & great pricing. Would…read moredefinitely recommend!!!

Don and Justin took care of me after Clay Cooley Hyundai in Dallas tried to rake me across the…read morecoals. I get my oil changes at the dealership and they did that and after that was completed, the service advisor tells me that my oil pan was leaking and that I needed to replace it. The cost was $530. The advisor continued by telling me that the passenger side front axle had grease all over it and that that repair would cost $2150. I was suspicious and untrusting of Clay Cooley simply because of the entire situation, so I had seen online Dwight's & Don's Auto Care and I decided to give them a try. I met with Justin and explained my situation and he presented himself as a truthful guy and I decided to give them a try. Well, after everything was done, my oil pan didn't need to be replaced. It was the oil filter housing assembly that needed to be replaced because it's plastic and had broken. As for the front axle and the grease, Don told me that they cleaned it up and that the boot wasn't torn and that there was no reason for any further repair. So, after going to see Dwight's and Don's Auto Care, I went from a possible $2100 repair bill to a $400 repair bill. My Palisade SUV is running good and I highly appreciate Justin's and Don's sincere honesty. This was my first time in their shop and they took care of me like I was a regular customer and from now on I probably will be. Thank you so very much, I'll definitely be back when any other work is needed.

They are honest and dependable with great customer service. I had new tires put on and rear…read morebrakes. Came back a few weeks later for an oil change.

Buzz and Scott were truly a Godsend. They were extremely helpful in finding me an affordable car…read morebattery for my 2010 Ford Explorer. My vehicle had stalled out on me and my son at the nearby Bank of America and Buzz gave us a lift in his huge truck which was awesome!!! I was very grateful for the both of them and I pray that God continues to Bless them both!!!

Each time I've come in the staff has been very helpful with finding the needs of my vehicles. The…read morestore has aisles of goods for all vehicles.

Had never been to these guys but needed an oil change on my truck. After my most recent horrible…read moreexperience with Valvoline, I decided to go with a locally owned place. I was not disappointed. Fast service, friendly folks, and much better prices. Also, they didn't try to sell me everything that I didn't ask for! It's no frills at all, just your friendly neighborhood oil change and tire shop. I will be back.

David and his team are the best! Whatever they can do, they'll do it and provide honest feedback on…read morehow to take care of your vehicle. He's the best!

I've been a customer to this location past 3 years and never had issues with getting my trucks oil…read morechange done and when needed changing over the cabin filter estimate payment ranges no more that $125 including filters but today same oil type of oil used plus new cabin filter I ended up being charged $169.10 !!! Same bs from before same everything as usual I was in complete shock a after finding out cabin filter was $49.99 I tell you what I'm never returning to this location or any other kiwi kar oil change again the guy said they have the same prices since 3 years ago I call it bullshit ! And to top it off the sticker on my window says to return at 3,000 miles when it's synthetic oil being used and your oil change should be every 6,000 miles not 3k Makes me wonder if they know what the fk they're doing smh!

Came into this shop needing an oil change and Joe did an amazing job. not only was he very…read moreinformative and gave a sheet of stuff to soon look out for but also filled my tires and topped the windshield. Amazing hospitality and for sure recommend coming here.