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    NAPA Auto Parts

    NAPA Auto Parts

    4.3
    (7 reviews)

    While driving on I-35, a shredded tire was thrown into my lane and I hit it. Sadly, the impact…read moredamaged the wind-gate behind the bumper of my pickup and it was hanging on the ground. I decided to Jimmy-rig the wind-gate to the bumper with tape so I could drive my truck to the dealer to buy a replacement part. I made it to the dealership safely, but they wanted $680 just for a new part (not including labor). They urged me to get it replaced before driving my truck back home to Nevada because the wind-gate helps to cool the engine. As a last ditch effort, I decided to go to AutoZone to see if they had any parts to help me replace the wind-gate on my own. However, AutoZone told me they don't carry any parts for new model trucks, but suggested I go to Napa Auto Parts. From the moment I walked into Napa Auto Parts, Dylan greeted me with a warm welcome. He listened to my issue and went outside in 102+ degree heat, got under my truck, and found a temporary solution to fix my problem so I can drive back home to Nevada. Dylan was absolutely fantastic and very friendly. Best of all, he didn't charge me a single penny. I am so incredibly thankful to Dylan and Napa Auto Parts for all they did to help me solve the issue. I honestly don't know what I would've done without their help. Highly, Highly Recommended for your auto needs. Before you decide to go to the dealership, come here first to see if they can help you out.

    The people that work in this store are terrible at customer service. They don't know how to treat…read morecustomers. The parts that Napa sells now aren't the quality that they used to be and a lot of them don't even fit and have to be returned. AutoZone has lifetime warranty of parts ever go bad you get a new part for free. Napa doesn't have that and their parts are low quality not like they used to be.

    NAPA Auto Parts

    NAPA Auto Parts

    3.0
    (4 reviews)

    A couple months ago, I stopped into NAPA Auto Parts to get a bunch of harder to find parts for my…read more1995 Jetta. I ordered a clutch kit and some CV boots. I came back and picked up the clutch kit and found that the CV boots they ordered for me were the wrong ones. They were very apologetic and gave me a discount on the clutch kit and ordered the correct CV boots. A pleasant surprise. Previously, I would check several different websites for prices for parts, but now I go directly to NAPA, no more shopping around. At NAPA, I know I'll get the right part, or they'll help me find it. For those of you who need dealer only parts, check NAPA. I've found *many* VW parts that I could only find online or at the dealer here at NAPA. Prices are very reasonable compared to the dealer and only a little more than online. At least if you buy the wrong part, you can return it locally instead of having to mail it back. The parts at NAPA are better quality than most. Be careful of parts from other stores. Some rebuilt parts will fail at the drop of a wrench. If you want a reliable car, you want reliable parts. Get them here. The staff here is awesome. Brad, Trenda, Jeff, Vicky, they're all helpful, friendly and knowledgeable. You can take these people's advice unlike the dodgy advice of other parts stores. It was raining one day and I had too many parts to carry out by myself and they'll help you carry the parts out. Above and beyond. What does NAPA stand for? Only quality.

    Extremely rude. very bad experience. find somewhere else to get your auto-parts. overpricedread more

    NAPA Auto Parts - autopartssupplies - Updated June 2026

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