Christopher Brown and Shameka were AWESOME! They both have great customer service! I was greeted at the door! Christopher helped me with my battery! thank yall both! read more

I love AutoZone but I'm disappointed I think they start to higher the wrong ones this employee is african-American boy his name is ( JAMELE ) was very rude and disrespectful , I asked him for help 4 times and he say I'm busy he was just eating chips on the corner at work !! He was not even busy for 20 minutes hiding i was waiting on him to help me then on the line he scream at me , i was shocked the way how this boy treat customers !!! Everyone was unhappy and they left the shop for his behavior I This is not professional from a big business like AutoZone !!! read more

I came in to get my battery tested because I have been having issues. Jaemele assisted me promptly and checked my battery. My car passed all the system checks but he pointed out that my battery as not the right size and gave me the pros and cons of keeping it. I got a new battery and he also installed it. I dread having to do anything related to car maintenance but Jaemele made the experience stress free and easy read more

I recently noticed my check engine come on a few days ago. My first mind was thinking the worst thing was happening with my ride right before Christmas. I was in the Forest Lane area so I Googled the nearest O'Reillys first cause my friend on the phone recommended them to me firstly. I took the drive to the nearest one to see the young man behind the register (looking into his cellphone of course) I guess folk don't even PRETEND to play or be busy at jobs anymore. Go figure Smdh. When I entered I greeted him. Then I asked, Could someone please assist me with checking my engine because the light was on. He instantly told me, Oooohh the machine has been down for a while now. My question to Mr. O'Reilly is Why would this cashier have more work to do. For instance like wiping down the counter tops, registers', and even the windows. Covid is still very serious and out here. There's so much wiping down daily that this young could've pretended to be doing. I'm honestly glad that they couldn't service me because I ended up being treated with the Best service from the AutoZone techs' Caricia. G and Eric. S. These two employees gave me thee BEST experience as a AutoZone rewards customer. Even though they weren't supposed to come out of the store (due to Covid restrictions) they did any way. I appreciate their teamwork and hospitality. Eric's mechanical knowledge saved me from spending over $400 at my car dealership. I'll always stick to what I know, and that's Autozone's friendly customer service. Feliz Navidad, and Merry Christmas read more

AutoZone - The inside of store - Auto Parts & Supplies Near Me - Dallas, Texas

Today we had to wait three hours (!!!) to get a jump start! It was terrible. We called AutoZone to ask about a new battery (prices and installation time). We showed up and Ronnie was incredible. He tested our current battery and gave us the good and bad news. We made the decision to buy a new one, and because we had already lost so much of our day, he said he'd get it installed as quickly as possibly. He did it in under ten minutes! What a pro! Thank you Ronnie! We appreciate you! read more

We had to get a new car battery today from here today and we were planning on changing it once we got home but our car didn't start after purchasing the new battery. One of the employees, Omar helped us from the start of troubleshooting our battery to even replacing the new battery for us. He was extremely helpful and a genuinely nice guy! Thank you, Omar! read more

Store manager Clinton is amazing !!! He really cares about customers and he recommended the right things for me.

I was looking for a wire connections and some other stuff in different places before, but no one helped me out to find what I wanted, Until a worker named Jeamele took the time to look for what I was looking for, excellent customer service. read more

My truck started making a beeping noise every second big thanks to Rusty and Jessie for the prestine and professional assistance they were able to find out that it was the battery that wasn't able to charge because of the alternator killing the battery. Fortunately these folks have that hustle in them to the point where they had a mechanical on speed dial and got there in less than 10min!! What they did was extraordinary saved my mom and I headaches and trips. Thank you store 8180 on spring valley you guys rock! read more

Came in to buy a gas cap, Tried to get Marco's attention by saying " Hey, excuse me", and he just walked passed me did not say a thing. I thought he did not hear me, so I said again " Excuse me sir", and he turned around with a bad attitude shouted some things. Luckily the other guys were more than helpful, but Marco, a real disappointment! read more

They said they had a car battery in stock that they didn't have. Then they gave us the wrong address to another autozone that was supposed to have the battery. We drove way farther than we needed to. read more

I had the most amazing experience here and now I am in AutoZone customer. The past few weeks I have had a starting problem on my car. I even brought it into the shop and had some work done that me and the shop thought would fix the problem but it did not. I came in to AutoZone and as luck would have it I got the perfect person to help me with my problem at the counter. I asked for the part and the gentleman at the counter happened to ask me back what made me think the one that I had had anything wrong with it. I told him what my car was doing and when I was startled at the price of the part he asked me if I had tried to clean the sensor that I was purchasing. I told him I did not know you could do that to which he suggested I do it and explain to me how to do it. Instead of $120 part I walked out of there spending about $17 for some cleaner and a special wrench to get to the sensor that I needed to clean. I cleaned it as the gentleman described for me to do and I have not had a problem with the car sense. read more

Amazing customer service! I had my first experience with a car battery dying and I was very stressed out about it. I stopped by and Eric was very helpful and knowledgeable about what I needed. Definitely made the trip less scary. Thanks again! read more

Great autozone. Staff are extreme friendly and nice. So I got a dead battery so I came here to exchange it. The staff over here noticed that my battery is not stable. So he recommended me to buy the thing to stable it for safety going forward and he is really kind and do all the work for me. So when I need something for my car I will come to this autozone as the staff are nice and friendly. read more

The guys at this Autozone really impressed me with their customer service. They stoppped me from purchasing an item that wasn't on sale and helped me find a few items that were on sale. When one of the items wasn't in the size I needed they quickly ordered from another store and saved the other matching items till all the parts could match up and be bought together. Service is slow, but good things come to those who wait. read more

I needed something to hold my license plates in place, so I asked the man behind the counter. He gave me this perplexing look, walked out to my vehicle with a slight attitude and said 'um'. We walked back into the store, handed me a kit, walked to counter and rang me up. There was no explanation, no 'do you need help ma'am, no nothing. Whatever happened to good customer service or customer satisfaction? read more

I went in because my oil light was beeping and flashing and knew I needed to put some oil into my car. I was helped immediately by a very nice employee, Mr. Santana. He looked up the type of oil my car needed and went out to inspect my engine and check the oil. He noticed right away I was also low on coolant. Not only was he professional and knowledgeable, giving me tips as he helped me, but he even filled my oil and coolant himself. I appreciated his fast and thorough help/service and recommend him to anyone needing help with their vehicle! read more

I would save yourself the trouble and go to the other AutoZone down Spring Creek, or just go to the O'Reilly's next door. This place has horrible service and clueless employees. I came just to buy a set of screws and return a couple sets I had previously bought. I came up to the counter and just before ringing me up, the employee randomly wanders off and ends up spending 10-15 minutes helping other customers find something to fit their air canister. These people weren't even in line! They had just walked in. Meanwhile the other guy starts ringing up people who were behind me in line! Don't come to this store and waste your time. read more

I needed a battery for a car coming to its lease end. I figured I could do this myself but I would have had to YouTube some video to figure out how. However, the guy at the counter asked me if I knew how to install one and when I said "not yet," he offered to do it right there for me. Fantastic read more

This location has the worst customer service I had to wait over 15 minuts, but no one came to assist me I left to other Auto zone instead! read more

friendly and helpful... a bit empty when walked in everyone behind counter was in the back doing something =/ not sure what........I told a guy in the asle stocking an older gentleman what I needed (the cup thing to remove car's oil filter) he personally went to the back and got it for me then checked me out back up at the counter over all a 3 star ... quick in and out ... got what I wanted without waiting or attitude. read more

Thanks to AutoZone... All their staff are very nice and friendly. Just visit now and the staff really help me a lot. It's my first time to show my car to this store and they did it very quick... They are not taking advantage to the costumer.. I highly recommend this store... read more

Mike was awesome! God bless this guy. My smart car driver's side windshield wiper had broken during the ice storm and while I was running errands it started to rain. After a rather blinded drive down the street arrived at Autozone. When I walked in I saw mike helping another person with their windshield wiper. He found me a few minutes later attempting to figure out which style I needed to buy my car. He picked it out, checked me out and walked me outside to install the new blade. Even disposed of all packaging and the broken blade. This was my first time in an Autozone, but this degree of customer service means I'm a customer for life. read more

It was a very minor purchase but I couldn't believe the great customer service! I came in out of the rain to get some new wipers. Right away I was asked if I needed help. I agreed to the help and soon selected the wipers I needed. After I paid, the woman helping me said she would be happy to install them for me at no charge. I wasn't looking forward to doing it myself so I was so pleased she offered to go out in the pouring rain to install my new wipers. I will be sure to do all my auto parts shopping at this AutoZone! read more

Customer service is good. Cant find crap in here. Seems like I have to special order everything I need ever time I need a part. I had better luck with O'Reilly. read more

Worst autozone ever. No help, rude and it's very ghetto. I've been to a lot driving from California to Florida. I had to stop here for family and fix my car. So glad I don't ever have to go back there. read more