I moved to the state about a year ago and, after a couple of months, needed a window regulator…read morereplacement. After some research, I chose Clark's and they didn't disappoint. It was actually a great test case since I had a good sense of the expected cost, yet it was a sufficient enough job to allow room for dishonesty should that have been the case. Their quote was fair, within expectations, and the work was done very well. Since then, I've returned for routine maintenance and plan to keep coming back as long as I'm in the area.

I've taken my car here for about 3 years, and have compared to other shops. If you think the price…read moreis expensive it's because your car needs it! Not only that, but I have never had a problem after taking my car here. Meanwhile I've taken my car to other shops only to find new problems when I get it back. You just get the feeling that this place cares, not just about keeping your car safe but also what's best for you individually.

Friendly staff. Fixed it right the 1st time …read more Won't sell you on anything you don't need. 99 GMC 2500 suburban Jan 2026

I love that they are family owned. Great service and honest. They don't try to sell you extra…read more We have been customers for over 10 yrs.

Needed maintenance on my wife's 2020 X5 (rear differential, front differential, transfer case fluid…read moreflushes) as a preventative measure since she just hit 40k miles. Not only was "NAS" near our house, but they offered reasonable pricing (FAR lower than what Elmhurst BMW wanted!). On top of that, they were the only shops in the general (30 min) area that were willing to quote me on the phone/email rather than waste time by "having to see the car first" (FMU, PKmotor are awful offenders). New client for life!

If you're in the South Naperville area, Naperville Automotive Solutions is friendly and reasonable…read more I came here for a used car inspection, and they were quick to take a look at the car I was interested in purchasing and provide me with a detailed report with their findings. They emailed me a soft copy but also printed it out and went over everything they came across without talking down to me. It probably took around an hour for them to inspect the car, but there's a nice waiting area to get some coffee and water. It's hard finding a trustworthy place and is reasonably fast. I'm glad there are auto shops like this that can restore my trust and faith in these places.

Great service. Corry was fantastic Quick and easy i expected to pay more, they were upfront…read moreabout the cost, no hidden add on 5 stars

Cory and Joaquin were awesome to work with 5 Stars! Prompt, courteous, on time with no hidden fees…read moreor gotcha! ​

This review is long overdue! - These guys have always came through for my fleet of vehicles; as a…read moreBusiness Owner I need my vans to be up and running and not only service, and customer satisfaction is great but the are reliable. I don't have to second guess about what was done and most importantly they give me options. There is no pressure, they are professionals and they ae my consultants! If anyone asks me me where to go and why it's always Merlin's AURORA. Thank you to the entire team. *And yes I just went there today to pickup my vehicle and love HOW smooth it is to drive!**

My husband took our car in for a simple oil change. We didn't get our car back when we should have,…read moreso we called and asked what was going on. They said they had taken it out for a test drive to see if they could figure out a noise the car was making. Another hour and a half later, close to closing time, they called to tell us that while driving our car the 20 or so feet from their work bay to a parking spot, our car's ENGINE HAD SEIZED UP AND WAS NON-FUNCTIONAL. They tried to play it off like it wasn't their fault and said they'd "help us" by finding a used engine at a junkyard (of equal mileage, approx 77K) and installing it. Took them about a month to do so. They gave us a 6 month warranty on the "junkyard" engine and free oil changes. Needless to say, they screwed us. Our car now reads 88K miles EVERY time we check the mileage on a mechanics machine, our air conditioning was never charged on the new engine, our spark plugs are crap, and our alternator needs to be replaced. Basically, they managed to render our car useless/destroyed during a SIMPLE OIL CHANGE. Andrew, the manager, said he would "help us out"... the car is now worth nothing for a trade-in because of their BS. My husband is a nice guy who had recently been through a bypass operation, and Andrew and the owner took advantage of his being nice and not one to make a fuss. DO NOT TRUST this place, DO NOT patronize them! I don't know how they did it, but they seized up our engine and destroyed our vehicle without a real care in the world about what they had done. My husband and I BOTH FEEL USED AND ABUSED. We own the car, and now our property is basically useless for driving or a trade-in. An oil change at this Merlin might seem like a good deal, and cheaper than a dealership would charge, but it's NOT WORTH IT. If they screw up your car during a simple oil change and seize the engine, they WON'T "make it right". They'll "fix" it as cheaply as they can and leave you screwed. STAY AWAY FROM THIS MERLIN AT ALL COSTS!!!

Awesome experience with this towing company! Quick to answer. Best rates. Great service. No one…read morewants to have their car towed for service but they made it as painless as possible!!! Thrilled to have worked with country roads towing. Fair price, quick response and professional yet friendly service! Highly recommend

My car was towed last night. The guy showed up pretty quickly, must have been so quick he forgot to…read moreput up his fly. Also, dropped my vehicle at the shop in the MIDDLE of the lot. The vehicle doesn't start... Real professional.