So selection at the actual store was extremely limited for mens sport wear and casual work pants…read moreand shirts. I actually was on the website before and the website had more choices, but i am still old fashioned. I need to feel textures, and materials. Shoe selection for mens had nothing ln sale. Oddly enough prices seemed similar to the ones at the full retail price store. I an now checking Macy's online a sthe selection, cllor choices and prices seems a lot better.

Found a pair of jeans with holes in them. I thought it would match the style even if they were…read moreblue. The sneakers should match perfectly.

When I attempted to return an item with my emailed receipt, Trudy refused to scan the item or…read morereview the receipt. Instead, she dismissed me, sucked her teeth, walked away without a word, and falsely told the Assistant Manager the dress was not in your system--even though I had proof of purchase. Because I found her behavior suspicious, I recorded part of the encounter on audio, which supports my account in addition to your in-store camera footage. This evidence clearly shows Trudy failed to follow procedure and misrepresented the situation to her manager. When confronted, Trudy displayed open hostility. After I told her she was being racist, she abandoned the register and walked off the job mid-transaction. The Assistant Manager later said they would make an "exception" to process the return, which was insulting since I had a valid receipt. The store manager's nonchalant response further demonstrated a lack of seriousness in handling this discrimination.

I finally found the time to return to Marshalls, and as soon as I walked in, the atmosphere was…read moretotally different from earlier in the year. The clothing displayed in the women's section was unappealing, with the entire section being disorganized. I was specifically looking for spring/summer colors since the weather has been getting warmer, but the clothing was very dark. These issues were only found on the first floor, hence me giving this review two stars, the second floor was very organized and I was able to find my necessities easily. Hopefully this review can lead to positive changes as I truly loved shopping here.

11/28/25 There is nothing like walking into a department…read morestore during the holidays -- beautiful Christmas trees everywhere, lights sparkling, and different little pockets of amazing smells . I even snapped a few pics of the things I liked, because the setup really was gorgeous. The lines were moving quickly and everything felt super organized... until I needed actual help. I asked a lady with a scanner if she could check the price of a GUESS bag I was planning to purchase. She looked me up and down, rolled her eyes, and told me she "doesn't work in that department"... then continued scanning bags. I said, "Okay, then get me your manager." Suddenly her whole attitude changed: "How can I help you?" At that point I said, "You know what? I'm not spending my money here." Told my sister, "Let's keep it moving." And we left that store. Beautiful store. Terrible help. And that's all it takes to lose a sale.

How is this Macy's even still in business the outside of the store looks atrocious. Once you go…read moreinside and look for any merchandise worthwhile. It just does not exist, absolutely ghetto, and there's no help from anywhere or anyone, clothes are all over the floor. everything is at a disarray. I am absolutely floored how this place even stays open. They have nothing worthwhile purchasing in this store. They carry the worst brand names. The fashion is at least 10 years old and the HomeGoods area and the basement is embarrassing. I think the only good part of this Macy's is the Starbucks and this place is even a mess.