Miguel Ornelas is your 5 star employee. Thanks to him HomeShield will keep customers happy and good…read moreword is spreading. We referred HomeShield several time based on his professionalism, knowledge and outstanding customer service.

I have been using HomeShield for about 8 years now. Their customer service has always been great…read more I'm always happy to hear that Shane will be the technician for the day. He is always so nice, especially since I'm particular about what I want and don't want sprayed. And he always gives me a heads up before he arrives, too. Thanks, Shane.

1st off great customer service, very professional and got the job done perfect, she sure knows what…read moreshe's doing and looking for to protect your home from termites!!

I called this company directly and requested a termite inspection (not the letter) for a home we…read moreare buying, which they did for free. I arranged for my agent to meet them there so that they would have access. Instead of calling me back and talking to me, the one who made the request, they simply tell my agent that there are termites and that it would be $1200 to treat. I was expecting the call so I waited a couple of hours. After which, I called their office. A young sounding girl answered. She was incredibly rude. She even claimed it was a state law that you cannot buy a house without getting a WDI letter which would cost me $60. I do realize that some lenders, for some types of loans will require it, but it is not a state law. I'm usually very patient with customer service, but after several short comments and being told that I wasting her time, I told her that her attitude sucked ( being rude), she proceeded to hang up on me. If this is the type of customer service that I can expect from this company, I'll happily take my business elsewhere. I might end up paying $1200 for treatment, but it won't be with them.

Working for the TV show "Nashville" we've had the opportunity to work with Chemscape on many…read moreoccasions when we film in fields, but did not know they did ice and snow removal, as well. Placing a call to them AFTER 9:30 PM last night, they had a crew out to one of our locations this morning at 7:30 and made the hazardous sidewalks safe for our crew. I feel like the calvary swooped in and saved us! I can not say enough about our satisfaction of Chemscape's work over the past 3 season's and can only rave about there ability to accommodate our last minute emergency request.

Just received first treatment from Chemscape through a Groupon purchase and the guys who serviced…read moreour house could not have been nicer! Excellent customer service! They even killed a wasp nest for us. I hope their product works as well as their customer service, if so I will be a repeat customer.

Great communication and spirit. Happy with the value and service. Texts and calls are positive and…read moredependable Glad I found a good service to keep my place safe

I never thought I could like a Pest Control company as much as I do McClouds. There's no big…read morepitch, no scare tactics, no big upsell. Just common sense thoughtful testing and evaluation and treatment. I have a very scientific mind and ask a lot of questions. I got thoughtful, informative answers. Many thanks..... And Tommy is awesome!

Marvin has done great job and made the whole process super easy…read more As it says on the tin, "Marvelous" !

Great experience with this company. Response time and scheduling were both seamless and quick,…read moreattention to detail during the visit and will continue to use their services.

Arrived within 30 mins of calling and serviced the issue. They were extremely thorough, they went…read moreabove and beyond to address the issue. The subsequent customer service was high class. Thank you Brandon, Jaunita and Christina. If you're on the fence of who to hire for a pest problem, go with them, you won't regret it.

Fast service and excellent in-person pest control service for residential spaces. They are…read moreresponsive and the technicians were knowledgeable about how they could treat the seasonal issues that were facing the space.

Eddie from PEST came to our new home for a preventative spray before we moved in. He was very…read morethorough and made suggestions for ways to keep insects out of our home and prevent termites. I will be calling PEST this week to setup recurring treatments!

I have used Pest Inc. several times over the past few years and I can not say enough about their…read moreservices. I have had the joy of dealing with termites in two locations recently, Bobby/ Sales Person, is genuinely concerned and very informative and takes the time to evaluate and educate, going the extra mile. The service agents that maintain the bait traps are prompt and will keep you abreast of any issues. Lets hope you never have termite problems but if you do, call these guys. They will change your opinion of the those other companies that say and advertise their competence, I've dealt with those too, no comparison. You will not call anyone else after working with these people.

Jeff has been our bug guy for over five years now. Our experience with him has been so wonderful…read morethat we've actually moved to a new house and kept him as our bug guy! He's been with us through regular creepy crawlers, termites, and bedbugs. His methods and products work every time and are safe for my family and our pets. I cannot recommend him highly enough.

Jeff, the owner of the company, would not return my phone call until after my 30-day guarantee was…read moreup. One day after, I miraculously was able to get ahold of him, mind you I have proof that I made attempts to reach him, but Jeff accused me of me lying. He agreed that the only way he would come back out is if I paid him an additional $95 after already paying $125. Take away from this is that if you get the one time service, he will not only perform substandard work (I had several exterminators in our neighborhood comment on the ants and we still had ants in our house two weeks after his visit), but he will not answer or return your calls until after the 30-days is up. Lastly, he would not come any later 4:00pm. Not a deal breaker, but to preach customer satisfaction and make the customer adapt to your schedule is hypocrisy. He does not do business in good faith and I would not recommend him.