My office has used this company for record storage. They are completely professional in every way,…read moreand have exceeded every expectation. They are the pinnacle in their business- no other company comes close.

From the owner: Richards & Richards is Nashville's oldest NAID AAA Certified shredding company, serving Nashville…read moresince 1987. We are your single source for all your secure shredding needs for paper, media destruction, and hard drive destruction. Our highly-trained staff of information destruction professionals will help you identify and securely destroy your sensitive information while realizing the benefits in cost savings, efficiency, regulatory compliance, and reduced litigation risk. Many of Nashville's largest law firms, hospitals, banks, financial service providers, government institutions, accounting firms, and corporations depend on Richards & Richards to securely destroy their paper records and electronic media. Richards & Richards is the oldest and largest single-market, independently-owned and operated shredding and destruction company in the state of Tennessee. To us, your peace of mind means everything. We are dedicated to providing our clients with uncompromising customer satisfaction and creating extraordinary value in shredding and destruction solutions. Our exceptional customer service is a result of our commitment to our employees and their determination to satisfy our clients.

I DO NOT RECOMMEND. Poor customer service, stops responding to emails or calls. No response even…read morewhen I have contacted managers and supervisors. Overcharged, didn't respond to emails to confirm they were coming to a shred event, didn't have us on the books for the event, then found out they had us booked for a completely different city. When I finally spoke with a manager, his "sorry" was lacking, and his excuse for my rep not responding to me, was that she changed positions and her phone number had changed. (I had mainly reached out to her via email, and you would think they would bother to update me that they were leaving their position and that xyz would be my new point of contact. Do not do business with this company. There are many other negative reviews that sound similar to mine, and many lawsuits against them too. They also go by Stericycle.

At the end of March, the 26th to be exact, I signed their Service Agreement to have the company…read moreshred things for us. The email stated that in 3-5 business days someone would contact me to schedule our service. I got nothing. Over two weeks passed before anyone called me, so we decided to solve our issue in another manner. I decided to give them another chance and asked them to do another job for us, and I signed the agreement on May 4th. They told me they'd have a service date for me the following afternoon. Nothing. I had to ask THEM for the date three days later. Even then he said he'd tell me that day, and he didn't get back to me until the next. They scheduled us for the 20th of May. The day came and went. No one. I emailed them the next morning, and he called to say they'd send someone right out. No one AGAIN! I waited on Friday as well, just in case. Still no one. Don't even bother. These are absolutely horrible business practices. These guys are terrible and do not do what they say they will.

Two words , THE BEST Their services are great and so is Windy! Wouldn't want to do business with…read moreanyone else!

From the owner: Whether you're looking for a one time pickup, or regularly scheduled pickups, we have options to…read morefit most needs. Do you have old computers, servers, monitors, etc that need to be destroyed, but want to do it in a secure, eco-friendly manner? We do that too.