This review is only for outpatient services which, my opinion, are outstanding. I have been here…read morefor bloodwork, X-rays, an mri, a ct heart scan and a stress test. Every time I have entered the hospital I have been greeted by a cheerful volunteer receptionist and directed where to go. From there, I have always found the services to be timely, well organized and efficient. I am impressed by the quality of the nurses and technicians who are professional and cheerful. More than one has informed me how happy they are to work here. It shows!!!

I am really surprised at all of the negative reviews. I've lived on the Island for over 10 years…read moreand I have been to Baptist Nassau many times for xrays, mammograms, bone density tests, ER surgical visits and many of the same tests for my husband. I have Never had an experience where the staff, nurses, or doctors were rude or non-caring. Since most of the complaints target the ER staff I have to say, I found them completely caring, quick to respond to the button you push for help, and very concerned for my comfort, i.e. pillow, extra blanket, head elevated. I don't feel the need to run to Jacksonville for tests that are perfectly performed at Baptist Nassau. The radiologist was quick to review my test and my tests results were submitted to my doctor the next day every time. I am sorry for the unpleasant experiences that others have had. Maybe their visits were in the height of COVID hospitalizations? If so that's still no excuse for rude behavior. I HIGHLY RECOMMEND BAPTIST MEDICAL CENTER NASSAU FOR ALL MEDICAL NEEDS. I hope this review gives you reason to give them a chance to change your mind.

Online check in Quick…read moreTakes insurance Helpful staff Nice doctor Took xray and drained wound Sent prescription to local public

Online it says that it accepts my insurance and when I walked in that's when they told me that they…read moredon't. Tells me it 60 dollars and when I got done filling out paperwork then it was 160 dollars. So, I believe they really are out for the money and not your well being. Especially if you are out of state!

I called in advance to make sure the radiology department was not busy as we had to get an x-ray…read morebefore another appointment. They said they were not and could get us in and out in no more than 30 minutes. We arrived within 15 minutes and they still weren't busy, but I should have taken it as a clue when one of the patients waiting told them she couldn't wait any longer and politely left. We waited for about a half hour and found the hold up was the order didn't say what part of the arm they wanted x-ray done on. Well, her whole freaking arm hurts so they wrote the order for her arm...so do the dang arm. This is also known as easily figured out if you communicate with your patient. We ended up leaving and will drive further to go someplace with customer service and a sense of respect for patients' time. At the end of the day, UF Health is nothing more than Shands and you know the old saying, "You can put lipstick on a pig..." Update: My mom received an order for an MRI. Her doctor said it made sense to have the same facility that did the x-ray, to do the MRI so they could compare. Beautiful new facility, but that's where the good things end. This is just a dressed up Shand's with all the problems and issues that plagued Shand's and earned the reason that I avoided Shand's like the plague. They are completely disorganized, know nothing about compassionate patient care and just riddled with red tape. They also do a horrible job communicating. My poor mom was in horrible pain and the radiologists were the ones determining which parts of the doctor's order they felt they needed to do. I get questioning, but what I don't get is being so brazen that you are operating outside your level of training and overriding someone of higher authority all while the patient is suffering. As a comparison, I called Beaches Open MRI and they got her orders and lab work from the doctor, authorization from the insurance and scheduled the MRI AS ORDERED all on the same day with 1 phone call from me. UF Health was about a dozen phone calls over the period of a week and my mom still was scheduled for the MRI the physician ordered. I also found out that they would have required 2 separate visits on 2 separate days so they could bill her insurance twice. All I can say is we are disappointed they have wasted space by building this facility on the north side.

From the owner: The UF Health North medical office complex in North Jacksonville houses multiple services and…read morephysicians in a state-of-the-art 210,000-square-foot, six-story building. The first two floors of the medical office complex include an emergency department, imaging services, women's health services, operating room suites and interventional rooms. The top four floors house a midwife-led birth center, University of Florida faculty practices and community physicians.

What a fantastic change of environment from Yulee to this location. Laconia was quite pleasant to…read moreinteract with. She demonstrated her professionalism and ability flawlessly

This office is very poorly run. If you make an appt it actually means nothing when you arrive. They…read moretake people in order of arrival and put no preference on people that take the time to be considerate and book their appt.

Great experience. Was hesitant to go through because of the reviews I read. I went one night and…read morethey had just closed. Had bronchitis so I had to get back there the next morning. Everybody was super nice except lady wasn't talkative/friendly but overall a great experience. The nurse/PA was great. I wish this place could be my PCP.

We came in for a pre-screening appointment for surgery and we've waited an hour and 45 minutes to…read morebe seen when our appointment was made a week prior to this day along with them getting the paperwork the pre-screening paperwork in advance. It took over 21/2 hours to get this appointment done. This is the second time this has happened to my family at this location. It doesn't make sense to make an appointment, and it take all day.

A rough start but improved…read more I tried to call. It was just automated and disconnects when it's done with you. So I was unable to get site specific info. The website is not great either. On site, check in was very easy the wait wasn't bad at all. There was some issue with the doctor ordered tests to where the tech wanted to delete one and I had to request a few times to keep all tests. We figured it out, but that was a negative for me. The blood draw went well. Quick. Almost painless.

If you do not like your job, find something else to do. The…read moreactions and rudeness of some of the employees here are just counter to anything positive that can come from a medical environment. My experience mirrors the 2 other negative experiences. Find the common denominator and fix it!

Excellent service. This is a place that cares about people and life. Lab Grade Pregnancy Test,…read moreLimited Ultrasound, Options Counseling, and Community Referrals. All our services are fast and confidential. They offer many services to help pregnant women who come in.

They were very kind and helpful but I did not appreciate the constant badgering about the faith…read moreafter I told them I was an atheist. If you go here just be prepared to talk about Jesus and pray with them even if you tell them you're an atheist .

My dad went to the ER at UF Max Leggett on Friday, July 24, 2026. He remained in the ER until after…read morehis surgery on Saturday because they said no rooms were available. The hospital has changed a lot since it first opened. It used to feel much more patient-focused and much cleaner. While in the ER, my dad had an accident with his tubing, and urine and feces ended up everywhere. The next morning, I was cleaning the sink myself with disinfectant wipes from their cabinet. After surgery, he was moved to B Tower, 4th Floor. While the doctors were excellent, the nurses were not pleasant or helpful. Sunday he had several family members visiting and helping him. On Monday, July 27, my dad called the family asking someone to bring him ice from Circle K because the nurses kept telling him the ice machine was broken. After not eating for seven days, making sure he had ice should have been a priority. I called the patient advocate to ask what the problem was. My dad had also been told physical therapy would come Monday to get him up and walking after surgery, but that never happened. Instead, my grandson got him out of bed and brought him ice. The patient advocate said she would visit him Tuesday, but she never did. When I visited Tuesday, his call button and TV remote were lying on the floor. He said the overnight nurse had dropped them and left without putting them back within his reach. At discharge, the doctors prescribed three medications and were told to send them to Walgreens on Main Street. Instead, they were sent to Express Scripts, meaning his pain medication and antibiotics would take one to two weeks to arrive. Common sense says those are medications a patient needs immediately after surgery, not weeks later. On Thursday, while I was there, a discharge nurse called to ask if he needed anything. He explained the prescription mix-up, and her response was simply, "I'm sorry, I can't help with that. You'll have to call back." The doctors provided excellent care, but I can't say the same about the nursing staff or overall hospital experience. It's disappointing to see how far this hospital's patient care has declined. It was a nightmare.

I love my ortho team at UF Health. recently had back to back surgery with Dr James and he is the…read morebest. very caring doctor and explains everything in great detail. His entire team is amazing and take great care of you. I also highly recommend Dr Freidl, he did my knee replacement a couple years ago and did prp in my other knee so I could wait a couple years before having the other knee replaced. He explains everything so you can understand it well. His entire team is amazing as well. I'm very happy to have the ortho team on my side. Thank you UF Health North Ortho Team and nursing staff in the surgery unit for going above and beyond for your patients. We love yall

Well equipped newer facility. You would never have known that this used to be a multiplex movie…read moretheater. The space is welcoming and spacious with three different areas. Primary, urgent care and specialties. The staff is quite efficient and courteous. For me the office staff can make or break my decision to stay with a practice. I was particularly impressed with the care given by doctors and PAs as well nurses and clinicians. If you are looking for a local practice with top notch doctors and staff give Millenium Group a visit.

Terrible website Had a calcium scoring test never sent…read moreresults to my dr Web site awful shows I owe money have receipt in My hand I paid when I went Called 5 days ago requesting for second time info be sent to my dr No results there I will never use that place again and tell my friends the same