I don't drink, so I never know what exactly I'm looking for when I come here for gifts for friends and family but they have always been super helpful with finding me the perfect bottle to gift. I also came here before for a very specific champagne that my family would always buy in NYC for bringing in the New Year each year and they're one of two liquor stores in the entire city to have it. The store is always clean, organized and looks like it has a lot of different inventory. When I've purchased congratulatory bottles of whiskey here, our friends have always been overjoyed with them. Prices seem pretty good as well although I don't have too much to compare it to, but they are very comparable to the stores in NYC. Overall, great place if you're looking for liquor. read more

If you're thinking about coming here, be prepared for some... interesting customer service. Lindsey, one of the staff members, seems to think the workplace is more of a bar crawl than a job. She's often visibly intoxicated and spends more time flirting with customers--especially the married ones--than actually working. It's uncomfortable, unprofessional, and honestly kind of sad to watch. This place could be decent, but the management seriously needs to take a closer look at who they're hiring (and apparently enabling). Until then, I'll take my business somewhere with a little more class and a lot less drama. read more

I've supported this store on various occasions throughout the year. Walked in, talked to the manager and lady about a particular product, Weller CYPB, bought another bottle. Manager says it won't be in till the end of November, blah blah, only get one, etc. Well, lo and behold, the delivery walks in from the back with a white box/case of Weller CYPB on top. My lady points it out and the manager looks at me and says "Nope". I said "Nope what?" He says "I can't sell it to you. My boss won't let me. It will be given to our regular customers first before anyone else." Long story short, I went from customer to nothing in an instant. The lady tried to do a favor by calling around to the "Yellow Store", and asking about Weller Antique 107, but the manager lied to my face and treated me as a nobody in buying Weller CYPB simply because Im not a regular, scared of his damn boss (slave mind). Eventually he said his boss would let me purchase for $500, man please. When the spirit and moment is right, the opportunity will be clear. I'm done with this store and do not support them. read more

For more than 15 years, Natalies has been our go-to store for Wines. Their selection has always been great and with the case discount, their wine prices have been very competitive. Likewise, we have bought most of our liquor there; including high end liquors we could not fine elsewhere (Courvoisier Cognac XO, Appleton Estate 21 year-old Jamaican Rum, Jack Daniels Limited Edition Offerings, and Johnny Walker Blue Label). Recently, they have been offering a Half-Price Table and we picked up some very good recreational wines under $10; plus some sparkling wines that were a STEAL at $7 to $9. Besides selection and price, the folks at Natalie provide EXCEPTIONAL Service and they really make you feel APPRECIATED!!! read more

Great selection and nice customer service. Picked up a store pick of Buffalo Trace, can't wait to try it out.

The employees are awesome. The selection is great and prices are very competitive. It's nice to pop in and out quickly than to deal with Kroger lines. read more

Very nice liquor store with a lot of different options to pick from, but one thing that made me feel a little awkward is the the employee(s) seem to eye ball you the entire time you're in the store as if they think you're going to steal something? Felt like I was inside a Walgreens hahaha. However, the employees were very nice. read more

They have all your ranges of liquor and if they don't have it you can order it. Great selection of beer and never out of my favorites. Always a very helpful and friendly staff read more

Not going to lie, the first time I ever came here was because it's my wife's name! I had picked up something for us and sent her a picture with some joke about getting me a discount in her store. But it's a really good store, with good prices and very good selections. If you're a wine lover, they have extensive selections available. For those looking for something a little harder, the options are nearly endless, from bottom budget choices to top shelf goodness. Location is decent too. Getting on/off germantown pkwy can be a pain at times, but luckily Natalie's is right at an stop-light intersection, making it easy access in and out. Stop in and grab you something! Also, if you're not sure or it all seems too much to decide on, ask them some questions. They are great about helping people about and are very knowledgeable. read more

I am not sure why all the reviews suggest the staff is not helpful. I have had nothing but great experiences here for many years. While I do not come here often, throughout the years the service has remained consistently helpful for me. Plus no one has ever been obnoxious! The selection is great and the prices are better than most places I have been. Serves the purpose and then some! read more

While I agree with the first poster that Natalie's does "serve it's purpose." I'm not sure what I would be looking for them to do above and beyond supplying me with my desired libation needs. I would give it 5 stars, but I have found a few of the staff members to be rather abrasive on several visits. While this doesn't detract from the purpose of entering the store, it does sometimes make me leave without the big toothy grin that I hope for when entering. No, they do not have carnival rides, dry cleaning or free health care services, but they do have a wide selection of wine and liquor. I'm not sure how vast of a store some people are looking for, but if you're looking to get what you need to make any of the 2-3 dozen most popular mixed drinks or a good bottle of wine from almost any region below $100 a bottle, then you'll find what you need at Natalie's. Having said that, if you're looking to shop in a cavernous liquor store where you might want to bring along food, a tent and a GPS, then I would agree that this is not the liquor store for you! Be well! read more

I've never received poor or aloof service at Natalie's. I'm almost always greeted with at least a wave and "hello" and, if I linger or wander around longer than usual, someone will always ask if they can help me find something. If they don't offer, I just ask them. I find their prices to be competitive and, occasionally, cheaper than that of a store closer to my home. The employees are "casual" if that is what some people mean by aloof or sarcastic though I've never been offended by them; they just seem to be in a casual good mood which is as much as I expect from a liquor store. I mean, it's not Neiman Marcus. It is a large store with a wide variety of big beers, liquor, wine and whiskey. I've never had trouble finding what I need. Some staff members are more knowledgeable than others; it just depends on their libation preferences. read more

This is where I buy all my , liquor and beer. Great selection. Especially for . Hard to find stores with a good selection around here. Natalie's has plenty to choose from. Always get the help I need from the staff. read more

Just left there. Nobody greeted me and my husband as we walked in and nobody never asked if we needed any help. As I was checking out, out of 3 employees,nobody said anything to us and just asked for my ID. The clerk slid,basically threw my receipt and pen. I will never go to this place again. read more

As one poster pointed out, several of the staff are aloof and or abrasive. Perhaps due to being helped by more female staff than male, the off putting nature seems more constrained to them. Not certain why staff seems unhappy for the most part, the store is nice and selection comprehensive. read more

Always pleasant and helpful staff. I just take my list to the counter and am always offered help. Love this liquor store.