Jeff is the real deal. It's amazing how long I've struggled to navigate the paperwork, process,…read moreand profoundly unmotivated agents; along with fundamentally misaligned incentives. Jeff resolved all sorts of problems and questions via a video conference and almost in real-time.

Jeff L helped me find insurance at a responsible price. Nice guy professional. Recommend highly.read more

Working with Gordon has been an AMAZING experience. He is so knowledgable and easy to work with…read morealways looking out for my best interests. Just moving to WA from CA, I was totally lost when it came to finding a good plan and he gave me really great options and advice. He is easy to get ahold of and is always very responsive. I highly recommend him to everyone if you need help finding health insurance!!! I can't say enough good things about him and his business.

This is the first time I use an insurance broker to help me pick my health insurance this year…read more Unfortunately, the experience seemed to be great until I figured that the benefits presented by Gordon were not matching the actual plan provided by the insurance. An overlook that cost me time and money. I have chronic pain and cannot get treatment for another month since it is locked in. Gordon couldn't do anything to fix this error.

Cindy Hagen has been an incredible help over the last five years. She's kind, explains complicated…read moreplan details and is generous with her time. Cindy helped me navigate from cobra to the open AppleCare plan and then she helped me convert to a single employee employer plan earlier this year saving me a ton of money. She made converting to each seamless and she also provides great email support patiently answering questions. Cindy made it all a lot easier. I'm truly grateful.

Cindy Hagen provided very helpful assistance for us with the complex Affordable Healthcare…read moreInsurance Marketplace system. Last year, she worked very hard to resolve an administrative error between the insurance provider and Washington Healthcare Finder. For our 2016 healthcare application, she came to our place of business (we are self-employed) and helped us determine the best plan for our needs and walked us through the entire online application. Cindy has so much knowledge about the ever-changing healthcare system and is a sincere and delightful person, too! We feel lucky to know that Cindy is there for us as a valuable resource and advocate!

Kevin over at Connexion helped me purchase a Personal Accident policy. I needed one to cover my…read moredaughter who is starting to get into club soccer. The entire process took only about 20 minutes and I have to say it was pretty painless. Kevin knew his stuff and answered my questions clearly. The very next morning I got my welcome email confirming the policy and that was a wrap.

From the owner: Connexion Insurance Solutions is a general agency, headquartered in Seattle, Washington, supporting…read morethe needs of consumers, insurance producers, and agencies in the small group medical, vision, dental, life, hospital indemnity, and other ancillary product markets. We are appointed by many quality insurance carriers to give consumers and our affiliated producers a wide variety of health insurance, life, and long term care, and disability product offerings and pride ourselves of friendly and knowledgeable service that aims to make satisfied partners and clients for life. Contact us today.

Horrible customer service, they refund money, then ask for it back, they charge $165 for a doctor…read morein network to send you an email. They approve partial claims, and then reject a doctor reading your blood sugar as not covered. Do not get this insurance, they will put you in the poor house and smile while they do it.

Only knew about United because of the CEO being killed, then I found myself unlucky enough to get a…read moreplan with them with my job. Been using it for one month and they already denied me from getting an MRI and only paid $52 out of $400 for an X Ray because my back is broken. Maybe they need more bad PR before they start to improve their business model of being the cheapest and most cut throat insurance companies out there.

Very disappointed that Regence has followed a business plan based on greed. Bumping GLP-1 copays…read morefrom $30 to $99 on January 1st is a misguided and greedy change. Yes, a lot of people are on them now. But you will SAVE money down the road with people being healthier; less complications from obesity and diabetes and fewer medications. You saw an opportunity to screw your clients and pounced on it. These moves are why industry leaders are being targeted.

A perspective from the provider office: They are impossible…read moreto work with. Tried to get an authorization through the online portal which returned a result of "not able to respond at this time, please try later." 5 days later and several attempts each day, same response. Tried to call and was told I had to fax request. They replied to the fax that it was received but cancelled because I did not use the preferred online method. Finally, I got them to look at the request and they denied it claiming the codes are invalid. The codes are definitely valid codes as per the AMA. They said I could not speak to someone in the medical management area in person about this and that I must send in an appeal stating the the code is valid. They could simply look it up and see that it is valid. They want another 2 weeks to decide if they should reverse their decision which is after the scheduled procedure. Unfortunately, the family cannot afford to continue with surgery if it is not going to be covered and they have cancelled. Just some insight as to how Regence treats their members. I would try anything other than this company is you have the choice.

Ken in amazing!! So easy to work with.. He is SO quick to reply to emails even DURING open…read moreenrollment! I was a referred to him by a friend and could not me more grateful. He made a DAUNITNG task easy and stress free and now I have great insurance for the new year! Ask Ken he will help you!!

Ken helped navigate us through the complex process of choosing healthcare. I found his experience…read moreinvaluable in understanding what type of coverage would be the best fit for our personal situation. Recommended!

The team at Venture Life & Health has been so great at responding! They consulted me on medical…read moreplans about a year ago and I recently had an issue with auto pay. Was not expecting their response time to be so quick but we got the issue resolved in 15 minutes from me hitting send on my first email. Great service, great response time. Happy to have Venture as my insurance agent.

Let me share my multiple issues with this agency. I'm a pretty patient business owner, but…read moreextremely busy. The one thing I require with any service is that I'm able to setup Auto-draft payments. I purchased three types of insurance policies Health, Dental, and Disability. I explained this to Sam Strok and his office manager Erika when I purchased all three policies. I completed paperwork for both the Dental and Disability policies and Sam's office didn't turn it in nor let me know when the policies went unpaid. The dental and disability policies were purchased at the same time, a year after the health. Two months after purchasing these two policies I contacted Sam because an employee was having numerous problems. This is when I learned that the employee's adult child didn't have dental coverage because Sam gave me bad advice (although he knew the ages of both children, he advised me that both children were covered for dental under the dependent's health coverage even though one was older than 19). Two months later when I contacted his office to find out how to make a policy change, to remove an employee, I learned that the policy was in process to lapse for non-payment. His office had never turned in the auto-draft payment paperwork. The only correspondence I received from the dental insurance company had gone to my spam email. Sam's Office never contacted me to let me know that payment had not been made for six months. At this point I asked Erika to check on the disability policy because I had been unsuccessful logging into their site. Every month I received a "statement" which was a link to login to their site, but no matter what I did I couldn't seem to get logged in with the information available to me. Erika did not respond until I contacted her again 2 months later. At this point she informs me that payment is due for the full 8 months because again she hadn't turned in the auto draft paperwork and no one contacted me to advise me of the nonpayment status (I worked in insurance for several years, insurance agents receive notices every month when one of their policies is lapsing or cancelling). Instead of me getting angry, I provided them with constructive feedback, that I was disappointed in how things had been handled and that I was used to a full service agent - which is what their website suggests on the About Us page. Instead of apologizing or taking any responsibility whatsoever, Sam Strok fired us as a client. He claims they don't handle payment options, however, they accepted the payment auto-draft forms so they should have ensured they were submitted otherwise should have had me submit them directly. I find the management of his office sloppy and his response very unprofessional. Thankfully, I was already in the market to replace this business relationship.

Would give negative numbers if possible. Delta dental is so very very bad!…read more My wife got two cleanings this year (recommended). SHe was referred to a surgeon after the second cleaning so they could evaluate her for surgery. DD denied her claim because it was 'too frequent' to have an oral evaluation. Talking multiple times with the (very rude) service, one time after they just hung up times. Do not use this service. If you are a company, do not use them for your employees. They do not deserve your support.

Lied to me re cancellation ability if move to new state when purchasing policy. , Website does not…read moreallow you to remove payment method. Dishonest company. Won't cancel by phone or return calls unless buying policy. Do whatever they can to not let you dump them.

I'm a small business owner in Bellevue, and I needed to make a change to my existing policy. The…read morebroker we started with was unresponsive and when he did respond, gave me information that seemed suspicious and would also have drastically increased my premiums. I called Dee at Pro Benefits and she jumped on helping us on the spot. Within an hour of our first conversation, she sent me an update on the steps she'd taken to look into a solution. All of this was in the middle of the COVID-19 early days of the shutdowns, and while she was working remotely. I felt like a valued client before I was ever an official client at all! By the end of the day I'll have officially ditched the other guy and switched to Pro Benefits. I have high standards for professionalism and service as a business owner myself. These folks impressed me.

Very good service. Always on top of things. Highly…read morerecommended. They have been my broker for a few years now and I couldn't be more pleased. Always refer people to them too.