Jeff is the real deal. It's amazing how long I've struggled to navigate the paperwork, process,…read moreand profoundly unmotivated agents; along with fundamentally misaligned incentives. Jeff resolved all sorts of problems and questions via a video conference and almost in real-time.

Extremely fast turnaround, excellent service! Single-level phone menu and quick response once a…read moreselection is made. Knowledgable, expert care delivered quickly. Jeff is a rock star!

Working with Gordon has been an AMAZING experience. He is so knowledgable and easy to work with…read morealways looking out for my best interests. Just moving to WA from CA, I was totally lost when it came to finding a good plan and he gave me really great options and advice. He is easy to get ahold of and is always very responsive. I highly recommend him to everyone if you need help finding health insurance!!! I can't say enough good things about him and his business.

This is the first time I use an insurance broker to help me pick my health insurance this year…read more Unfortunately, the experience seemed to be great until I figured that the benefits presented by Gordon were not matching the actual plan provided by the insurance. An overlook that cost me time and money. I have chronic pain and cannot get treatment for another month since it is locked in. Gordon couldn't do anything to fix this error.

Cindy Hagen has been an incredible help over the last five years. She's kind, explains complicated…read moreplan details and is generous with her time. Cindy helped me navigate from cobra to the open AppleCare plan and then she helped me convert to a single employee employer plan earlier this year saving me a ton of money. She made converting to each seamless and she also provides great email support patiently answering questions. Cindy made it all a lot easier. I'm truly grateful.

Cindy Hagen provided very helpful assistance for us with the complex Affordable Healthcare…read moreInsurance Marketplace system. Last year, she worked very hard to resolve an administrative error between the insurance provider and Washington Healthcare Finder. For our 2016 healthcare application, she came to our place of business (we are self-employed) and helped us determine the best plan for our needs and walked us through the entire online application. Cindy has so much knowledge about the ever-changing healthcare system and is a sincere and delightful person, too! We feel lucky to know that Cindy is there for us as a valuable resource and advocate!

Kevin over at Connexion helped me purchase a Personal Accident policy. I needed one to cover my…read moredaughter who is starting to get into club soccer. The entire process took only about 20 minutes and I have to say it was pretty painless. Kevin knew his stuff and answered my questions clearly. The very next morning I got my welcome email confirming the policy and that was a wrap.

From the owner: Connexion Insurance Solutions is a general agency, headquartered in Seattle, Washington, supporting…read morethe needs of consumers, insurance producers, and agencies in the small group medical, vision, dental, life, hospital indemnity, and other ancillary product markets. We are appointed by many quality insurance carriers to give consumers and our affiliated producers a wide variety of health insurance, life, and long term care, and disability product offerings and pride ourselves of friendly and knowledgeable service that aims to make satisfied partners and clients for life. Contact us today.

I wish I could give it 0 stars, or negative 100,000,000,000 stars!!!…read more I had this healthcare for one month. I have cancelled it and they don't cover me anymore, it was cancelled back in March. I had it for one month, ONE!!! I get calls every fucking day, including today. I said "stop calling. I don't have an account, I have cancelled it 7 times. You are HARASSING ME AND MAKING ME PISSED OFF! DO NOT EVER CALL THIS NUMBER AGAIN!!" But....... THEY WONT STOP CALLING ME!! I don't even have an account, I have had SEVEN calls with supervisors saying this is the last time they will call me. And it never is the last time. FUCK THIS PLACE WITH THEIR SHITTY HEALTHCARE THAT I HAD FOR ONE MONTH IN FEBRUARY!! LEAVE ME THE FUCK ALONE STOP HARASSING A DISABLED WOMAN

They have refused to pay legitimate claims, even after a supervisor reviewed and authorized payment.read more

Very disappointed that Regence has followed a business plan based on greed. Bumping GLP-1 copays…read morefrom $30 to $99 on January 1st is a misguided and greedy change. Yes, a lot of people are on them now. But you will SAVE money down the road with people being healthier; less complications from obesity and diabetes and fewer medications. You saw an opportunity to screw your clients and pounced on it. These moves are why industry leaders are being targeted.

I purchased a "policy." At least I thought I did. After weeks of phone calls, they still have not…read moresent me a policy, except for a document with the wrong inception date on it. It's not available in my account information; my agent can't get it. Do they really have a policy? What am I buying? VERY dissatisfied & am planning on canceling if I can keep my old insurance with Humana.

Thanks to Ken, finding the right insurance coverage was quick, easy, and straightforward.read more

Ken in amazing!! So easy to work with.. He is SO quick to reply to emails even DURING open…read moreenrollment! I was a referred to him by a friend and could not me more grateful. He made a DAUNITNG task easy and stress free and now I have great insurance for the new year! Ask Ken he will help you!!

The team at Venture Life & Health has been so great at responding! They consulted me on medical…read moreplans about a year ago and I recently had an issue with auto pay. Was not expecting their response time to be so quick but we got the issue resolved in 15 minutes from me hitting send on my first email. Great service, great response time. Happy to have Venture as my insurance agent.

Let me share my multiple issues with this agency. I'm a pretty patient business owner, but…read moreextremely busy. The one thing I require with any service is that I'm able to setup Auto-draft payments. I purchased three types of insurance policies Health, Dental, and Disability. I explained this to Sam Strok and his office manager Erika when I purchased all three policies. I completed paperwork for both the Dental and Disability policies and Sam's office didn't turn it in nor let me know when the policies went unpaid. The dental and disability policies were purchased at the same time, a year after the health. Two months after purchasing these two policies I contacted Sam because an employee was having numerous problems. This is when I learned that the employee's adult child didn't have dental coverage because Sam gave me bad advice (although he knew the ages of both children, he advised me that both children were covered for dental under the dependent's health coverage even though one was older than 19). Two months later when I contacted his office to find out how to make a policy change, to remove an employee, I learned that the policy was in process to lapse for non-payment. His office had never turned in the auto-draft payment paperwork. The only correspondence I received from the dental insurance company had gone to my spam email. Sam's Office never contacted me to let me know that payment had not been made for six months. At this point I asked Erika to check on the disability policy because I had been unsuccessful logging into their site. Every month I received a "statement" which was a link to login to their site, but no matter what I did I couldn't seem to get logged in with the information available to me. Erika did not respond until I contacted her again 2 months later. At this point she informs me that payment is due for the full 8 months because again she hadn't turned in the auto draft paperwork and no one contacted me to advise me of the nonpayment status (I worked in insurance for several years, insurance agents receive notices every month when one of their policies is lapsing or cancelling). Instead of me getting angry, I provided them with constructive feedback, that I was disappointed in how things had been handled and that I was used to a full service agent - which is what their website suggests on the About Us page. Instead of apologizing or taking any responsibility whatsoever, Sam Strok fired us as a client. He claims they don't handle payment options, however, they accepted the payment auto-draft forms so they should have ensured they were submitted otherwise should have had me submit them directly. I find the management of his office sloppy and his response very unprofessional. Thankfully, I was already in the market to replace this business relationship.

I was caring for a dying friend, and with power of attorney, I tried to cancel the last few months…read moreof her Delta Dental insurance contract, since she could no longer leave her home and dental care was no longer needed. Delta refused to release her from the monthly payments, despite her condition with pancreatic cancer. I have never forgotten the cruelty, indifference, and greed of Delta Dental and strongly recommend that you avoid this heartless business.

Sadly we ended up with another delta dental issue. Their system does not show all of the billing…read morehistory so they may take payment since it is automated and not show history and then they can also fail to take payment using their automated system and claim that it did not go through and terminate your policy. they were charging us for months on autopay and then failed to charge us even though the credit card never changed and then terminated. they sent an email on termination but it may have gone to junk email since it's one of those "no-reply". it goes back to the fact that they have a faulty system for billing / history / autopay and it is on you to monitor and if they fail you have to notice and fix it or they just terminate which they love to do. i would not recommend using them given their lack of administrative capabilities unless you want to babysit their technology/process to ensure no mistakes are made by them.

I'm a small business owner in Bellevue, and I needed to make a change to my existing policy. The…read morebroker we started with was unresponsive and when he did respond, gave me information that seemed suspicious and would also have drastically increased my premiums. I called Dee at Pro Benefits and she jumped on helping us on the spot. Within an hour of our first conversation, she sent me an update on the steps she'd taken to look into a solution. All of this was in the middle of the COVID-19 early days of the shutdowns, and while she was working remotely. I felt like a valued client before I was ever an official client at all! By the end of the day I'll have officially ditched the other guy and switched to Pro Benefits. I have high standards for professionalism and service as a business owner myself. These folks impressed me.

The feeling when you've found a trusted partner and all you have to worry about is if they ever…read moredecide to go off and do something else... Been with Pro Benefits for 2 cycles now and they are on-top-of-it. You don't feel like just another paycheck and they are dedicated to doing their best. So much so I felt obligated I had to get off my butt and give them a great review here.