I called Sol carpet repair asking about a quote. Bryan was able to give me a quote for a repair…read moreover the phone. I was able to schedule in the same week and repaired the doorway my cats tore up.

Brain and his helper came to my house to clean three bedrooms and my carpeted steps. My bedroom…read morecarpeting is approximately 7 years old and had numerous buckles that made it dangerous and unattractive. He managed to flatten every buckle and the he diligently cleaned all the black spots that were all over the carpeting. When he was done all my carpeting looked new and smelled good. Did an excellent job on my steps and all my bedrooms.

I'm a 10+ year owner here at the Ritz. I've had my carpets cleaned successfully every year as…read moretenants move out. For years a preferred vendor took great care of me, but as his health declined I was looking for someone new. Big Al a.k.a. Alfred was recommended. He took 4HRS to clean 3 area rugs + headboard. Unfortunately he ruined one of my rugs. I've attached pictures. He immediately apologized and said he'd replace it. He offered to come over to remove the rug, I was uncomfortable with my personal experience with him so I opted for the building maintenance team to help. It took 4 of us to remove the area rug. He knew the Ritz was removing the rug, we communicated regularly. He knew I was communicating with the interior designer who did the decor. When I got the estimate to replace from the designer he then refused to pay for the rug and asked for make, model and original receipt, all of which he didn't ask earlier. I eventually got the make + model but due to a server issue at the Ritz they couldn't get the original receipt. (We bought everything from the model and it's a custom rug only sold to interior designers and it's super expensive). Bottom line he promise to replace, he will not. I provided, after back and forth with the designer, the make and model. I even went with a lesser option to save him money, my rug border cost 30% more. He didn't refund me what I paid for cleaning, he won't replace what he destroyed. I've felt unsafe as a single woman. He destroyed my rug. He refused after promising to replace it to replace it, after he found out what it cost. He didn't offer to refund my cleaning. The rug had normal wear and tear, it had no stains. I have before and after pictures, I've included. I have always counted on the building recommendations as an owner who didn't live on site. I just don't want anyone to experience what I did. I signed nothing not guaranteeing his work. He told me to get an attorney and he'd see me in court. I am a small business owner, this is never how I would treat a client. I would have provided steps and what I would need for an insurance claim up front, not after I realized how much the carpet cost. He then tried to intimidate my review with a defamation lawsuit. My only hope is to share what I've endured and hope you don't experience the same. REPLY TO HIS RESPONSE: Stapleton Consulting Services and Anita Lee Stapleton are the design firm used by the Ritz Carlton. Please google her. She comes up easily. Her phone number and address are on the invoice. The make and model was provided. The GM of the Ritz would provide a letter why the original receipt isn't available as I bought all the model furniture from the Ritz. The back and forth only came based me conveying what the designer said as the rug is sold only to designers not in stores. He asked the race of my ex-husband, I would never share that. It was awkward and unprofessional. We were speaking about a head mark he cleaned on the head board left from an athlete tenant. I commented my ex-husband slept here for years without the issue. People can be dirty. It doesn't matter in this situation what race any of us are. You notice he mentioned it I did not. My issue is he used the wrong chemical on a rug and destroyed it. I have the texts as well.

Big Al is tops in all categories. He responds promptly to a request for a proposal. He then…read morepresents a very reasonable estimate and date and the completes the work on time and as promised. He cleaned my large living room carpet, my couch and my easy chair and made them all look brand new. He then helped me rotate the carpet to even out the wear. I really admire him personally because he started the business a couple of years ago and has grown it by being very aggressive and providing a great service. I highly recommend him.

Thrilled with our choice of Davids Carpet Cleaning. He was prompt, efficient and extremely…read moreprofessional in his work. Carpets look brand new! Highly recommended!!

I recently hired David's Carpet and Upholstery Cleaning, and I'm thrilled with the results. Here's…read morewhat stood out: David arrived on time and each step of the process was clearly planned and executed with care. He was friendly, respectful, and listened to my concerns, making the whole experience pleasant. David took the time to explain what he was doing and why, so I understood the cleaning methods and the products being used. Our carpets look refreshed and feel clean, with noticeable removal of stains and odors. He covered high-traffic areas and ensured no mess was left behind, leaving everything neat and tidy. If you're looking for reliable, transparent, and effective carpet cleaning, I highly recommend David's Carpet and Upholstery Cleaning. Five stars from me!

After reading several glowing reviews for Cedric, I decided to schedule TAKAM Restoration for a…read morecarpet cleaning, and I am so glad I did. Cedric is truly everything you hope for in a service provider. From start to finish, the experience was seamless: * Professional & Knowledgeable: It's clear he knows his craft inside and out. He was incredibly helpful and took the time to answer all my questions. * Reliable: He arrived right on time, which I deeply appreciate. * Fair Pricing: His rates are very reasonable, and unlike many other companies, he includes the "little things" that others usually try to upcharge for. * Hardworking & Kind: Cedric is a genuinely kind person who works incredibly hard to ensure the job is done right. The results speak for themselves--my carpets look fantastic. I have officially found my go-to for restoration services and will only be using TAKAM going forward.

We had a great experience with Cedric at Takam Carpet Cleaning & Water Damage Restoration. He…read morearrived right on time, was extremely polite and professional, and went straight to work. The carpets look fantastic, and he even managed to completely lift a stubborn, set-in stain that I wasn't sure would ever come out. The whole process was seamless and thorough. I highly recommend Cedric and Takam Carpet Cleaning to anyone needing quality floor care!

I asked Darius if he could help me with some scuffs and stains on my wood floor. I was expecting…read morehim to get to me in a few days... He showed up same day, within hours! He did a full clean and sealant. He made the flood sparkle, literally sparkle. And the price was amazing. You don't find people like this anymore. This guy is the real deal.

I had a great experience! He was on time and communicated well. My carpets look great. A huge…read moredifference! They are cleaner and the texture feels much better. He removed several stains and stayed to his quoted price. I definitely recommend!

I contacted Albert's Carpet Cleaning on a Sunday with the hope that we could have our carpets clean…read moreearly in the week. He responded quickly and asked if we wanted the carpets cleaned on the same day. I said it was up to him and he said sure. The quoted price was very affordable, for the job he did he should have charged more! When he showed up to the house we needed the entire second floor, stairs and a single room on the ground floor that we were planning to replace the carpeting due to the number of stains. We have cream colored carpeting so the stairs showed a noticeable track in the middle that was darker than the rest of the stair. He worked non-stop and when he was finished the stairs were all the same color, the rest of the second floor looked spectacular and most importantly and a completely surprising the ground floor room carpeting looked great - WOW, I am not sure how he did it but we are completely satisfied. THANK YOU.

Albert's Carpet Cleaning has been my go-to since 2020, and for good reason…read more He's always on time, friendly and professional, and the results speak for themselves. Even the toughest stains don't stand a chance. Pricing is fair with no surprises. Consistent, excellent work every single visit. Highly recommend!​​​​​​​​​​​​​​​​

We had a horrible experience with Anthony and dishonesty. He came and gave us a quote for the whole…read morehouse. Then when the job was completed he uncharged us 25% for everything. Making up lies and excuses. Completely unprofessional and would highly not reccomend his company.

Extortionate prices as illustrated in the attached invoice. APT charges well above market price…read more Not sure if Anthony thinks he can get away with charging me more than the average market rate offered by other companies because I live out of town or if he charges everyone exorbitant prices like this across the board. Either way, it's highway robbery and it's unacceptable, especially when our tenant has come back to us to say our carpets still look dingy! We were provided with a sorry excuse of an invoice (see attached) that lacked any details of the work conducted (I.e. square feet covered, cost per sqft, etc.) to justify such an excessive cost of 386.32. How was this sum quantified and calculated? It seems that according to APT, anyone can claim a price for their work, generate a bogus receipt and call it an "invoice". Furthermore, I had to research Mr. Anthony Royal to find out the name of his business because no business name, phone number, or email was provided on this so called invoice. It wasn't until we reached out again that we received a revised invoice which still does not justify the high price. I will never consult Anthony again for any future cleans and will make sure other property owners avoid this scam artist.

Come Clean Carpet Care did a wonderful job on my basement carpets. Cliff was professional and…read moretimely. The carpet was clean and fresh upon it drying. I am completely satisfied. ​

We just used Cliff, and the carpets look amazing! He was able to get out all the minor stains and…read morereturned the carpets to looking nearly brand new! He was on time, kept me updated on the progress of the job, and was expedient in his work. I highly recommend this company. Great service and great results!