We had a horrible experience with Anthony and dishonesty. He came and gave us a quote for the whole house. Then when the job was completed he uncharged us 25% for everything. Making up lies and excuses. Completely unprofessional and would highly not reccomend his company. read more

Extortionate prices as illustrated in the attached invoice. APT charges well above market price. Not sure if Anthony thinks he can get away with charging me more than the average market rate offered by other companies because I live out of town or if he charges everyone exorbitant prices like this across the board. Either way, it's highway robbery and it's unacceptable, especially when our tenant has come back to us to say our carpets still look dingy! We were provided with a sorry excuse of an invoice (see attached) that lacked any details of the work conducted (I.e. square feet covered, cost per sqft, etc.) to justify such an excessive cost of 386.32. How was this sum quantified and calculated? It seems that according to APT, anyone can claim a price for their work, generate a bogus receipt and call it an "invoice". Furthermore, I had to research Mr. Anthony Royal to find out the name of his business because no business name, phone number, or email was provided on this so called invoice. It wasn't until we reached out again that we received a revised invoice which still does not justify the high price. I will never consult Anthony again for any future cleans and will make sure other property owners avoid this scam artist. read more

APT Carpet Cleaners - No details of the work conducted, email, business address, business name, or phone number provided, just some arbitrary amount. - Carpet Cleaning Near Me

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I'd give 5,000 stars if I could. This was by far one of the best and easiest customer service experiences I have ever had. I had a rush job and needed carpet cleaned today. I called at 12:15, they fit me in between 4 and 5, communicated at 4 that he his ETA was 4:30 and pulled in at 4:30 promptly. The estimate was incredibly reasonable, the work was thorough and fast. There's absolutely nothing I could possibly complain about, no matter how grumpy or cranky I was, or how hard I tried. This was absolutely flawless. This is the kind of place I want to give my hard earned money to! I am working on messing things up in my new house just to give them more business! ;) read more

I found Anthony on Yelp 4 years ago and somehow never left a review. He is the BEST! All the great reviews you read about him are so true. He is friendly, professional, quick, and affordable. My apartment complex isn't the easiest and he has brought all his heavy equipment up every time with a smile and not one complaint. Outside of that the work he does is honestly amazing. I've had stains that seem near impossible to get up and he makes the carpet look brand new. One time my carpet was particularly stained in one area and he came at night where it looked like the stain had come up, but told me to let him know if in the sunlight it was still stained. You could still slightly see it in the daylight so he came back and treated it again for free. I'm moving out of the area and booked him for my final move out and realized I needed to leave a review of how great he is! If you're on the fence and looking for someone to clean your carpets at an affordable rate look no further. He's gotten pet stains and set red wine out of beige carpets like magic! 10/10 would recommend! read more

We recently moved into a rental that allegedly had the carpets "cleaned" previously. The carpets were wet and it looked like someone has swished something around in a circle in one room. Our property manager called in Anthony and all I can say is 100% this is what cleaned carpets should look like. He didn't try to pressure us into any extra treatments. I feel like he reviewed the carpets and gave his honest opinions as to what we needed to do. The carpets are older and show their age but after his work, they looked much better. I felt better in the house knowing that they were cleaned by someone who cared about the quality of their work. We will be calling Anthony again when it's time to move out. read more

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APT Carpet Cleaners is exactly what we were looking for. Chances are, they are what you are looking for, too. Anthony is such a respectful person. He knows his business well. His communication with us was impeccable. He was flexible enough to come to our house for an estimate. He made it so easy. Our cat had a few accidents around the house when we first got her. We did our best to clean up after her, but after time, we could still see stains here and there. Most of her messes were in odd places on our couch and bedroom carpet. We showed Anthony these spots and he made the recommendation to simply clean the entire room and entire couch. He didn't try to cheat us, he simply said it would be better in the long run. He was right. He visited us on a Saturday to do an estimate and came the following Saturday (early, too) to get it done. He is a one-person crew, but did the job quickly. Hire him now. He's that good. We will have him back before the holidays! read more

Anthony did a great job cleaning our carpets! Prompt response, kept us informed of any changes, and did a great job! Thanks much!

I called a few days before my appointment and was quickly scheduled. Carpet cleaned very nicely and dried very quickly. He was running behind but he did call to let me know. read more

This is the 2nd time I've had a rush job with APT carpet cleaners for a couch cleaning after a dog accident. The team is so responsive, professional, and great to work with! And so amenable and friendly. Anthony penciled me in and with the upcoming holiday coming up, I really appreciate it. He also was communicative and helpful in keeping on track of time around the scheduled appointment. Highly recommended. read more

Had Anthony out for a second time in three months and he did an awesome job again. He got our basement and lower bedroom back to great shape after two of our dogs had a few accidents. read more

Anthony is excellent! Honest guy, hard-working, and punctual. I appreciate people who do what they say they are going to do, show up when they say they are going to show up, and are upfront and honest. Anthony did a great job on my carpets, was easy to schedule with, and his prices were in-line with or less than the several other cleaners I checked with. I highly recommend Anthony...and will definitely being using his services in the future. read more

Anthony was phenomenal. I called a few other carpet cleaners in the area and even considered some of those groupon/living social deals but didn't fall for this discount because the reviews for almost all of the groupon/living social places are horrible. I was able to schedule a Saturday morning cleaning after calling on a Thursday! He was prompt and polite. Totally unlike some of the competitors which only offered me a 4 hour block of time that they would supposedly show up during. Can't recommend APT enough! I though the carpet in our sunroom was a lost cause. It had been a children's playroom and entertainment room for a couple of frat boys before I moved it. Landlord wanted me to try carpet cleaning before replacing the entire carpet. I was skeptical but after less than an hour, the carpet looked BRAND New! Pick APT! read more

I had a very positive experience with APT Carpet Cleaners and would definitely recommend them! Also, Anthony is a great guy; he was very nice and polite to me the whole time and took time to answer all my questions! Also, even though he got a flat tire on the way to my home, he still made sure to keep his appointment time with me for that day instead of rescheduling it to another day. And, he even followed up with me the next day after the carpet cleaning to make sure the treatment had worked to my satisfaction...now that's what I call customer service!! read more

Our cat decided to express her disdain towards us by peeing on our couch...we had Anthony come over for a clean and he did an amazing job. He was extremely polite and professional and our couch was as good as new afterwards. I am very happy to have found APT Cleaners read more

Though a one-man shop, Anthony is quite responsive in getting back with quote request, which was fair and relatively better than some of the other ones I called. He was also able to pencil me in for a next day appointment(appreciate that). Great job on cleaning and awesome customer service attitude! Keep it up APT! read more

I contacted Anthony for a move out carpet cleaning for my apartment. The service was exceptional and professional. Anthony is extremely friendly as well. Highly recommended! read more

We recently had a baby and our one dog I think is a little jealous...so he left a present in her nursery twice. So the smell was unbearable and it left a stain so we called and APT came out two days later and did a great job in the pouring rain we couldn't be happier. read more

Anthony was not only quick, great at his craft and knowledgeable but also just a really kind person that I felt comfortable having in my home. Anthony, this won't be the last time you have to climb all those stairs! Thanks again!! read more

WOW! He came here on HIS BIRTHDAY because he knows my schedule is so incredibly tight and impossible! On his birthday that he was supposed to have the day off. I could tell he felt really bad that he was running late and I felt so bad for him because I am in a situation in which the person who owns the building is always around and trying to sneak Anthony in is close to impossible. Anthony came as fast as he could, was friendly, kind, engaging. He was done in record time, the bedroom looks flawless! There was this stubborn stain on the carpet that was a total eye sore and it was no match for Anthony, the carpet looks like I just bought it. read more

When I made the appointment they gave me a 2 hour time range and the day of they called me to confirm and let me know a more exact time so i knew when to expect the person which was greatly appreciated. I have a small child and a golden retriever that constantly sheds and my carpet looks brand new now. It was fast, easy and I would definitely hire again! read more

I want to say they worked so well with me. They aren't out for just a dollar. They want a customer fully satisfied not just that day but after. They told me not to waste money on a pet unrine stain to clean but how to fix the bigger issue below the carpet. and told me how to remove the smell...They are awesome. I will now use no other. read more

Anthony is incredible. He is very professional, pleasant and helpful. He promptly returned my call to schedule an appointment and even called day of the appointment to remind me he was coming along with a follow-up call to ensure I was satisfied with the cleaning. Following the cleaning, my apartment looked wonderful. He was able to extract pet and coffee stains from our four year old carpeting. I has been a month since the cleaning and the carpet still looks great! In addition, pricing was very reasonable. I highly recommend APT. We plan on having our carpets cleaned at least once a year by APT. read more

I would recommend this company to anyone. Fast and honest. So great to come my house and check out my cat urine problem. He said he may not be able to get it all because pets are difficult and we discussed various options. I chose to try to get it out and he did the trick. Even said he would come back if we noticed a smell in a few days. I love working with someone who will level with you. Thank you!! read more

These guys are great! They did an amazing job thoroughly steam cleaning the carpets in my condo. I had lived in this unit for a few years and needed it really well cleaned before new tenants moved in. My roommate and I had cats and had spilled some wine and general other living stains like dirt, etc. had gotten dragged into the unit. These guys got everything up and stayed pretty closed to the estimate. They called first to let me know that after looking at the unit and doing a walk through it would be $15 above the estimate. While it was a little more expensive than I was hoping for ($274 for a 2 bedroom approx 900 sq foot condo) it was totally worth the money because they were so professional and did SUCH a good job. Really nice, great guys who seem to care about their work and it is reflected in the quality of the service. I would highly recommend for anyone needing carpet cleaning! read more

Great service. They worked with my busy schedule and provided outstanding service. My carpet was cleaned after a year of tracked shoe prints and dog markings. They basically saved my return deposit. I recommend them to any professional in the DC/Arlington area! read more

Anthony was great! He called me back promptly, confirmed with me before the appointment, and called when he was on his way. He cleaned the carpet perfectly and it smelled fresh, not like chemicals. There's a $125 min charge, but that ended up being my total for a studio apartment. I would definitely recommend him and use him again. read more

I had a great experience, the yelp reviews are spot on! They responded to my initial request very quickly and were able to come to my house to do the job within a week. Anthony was friendly and professional. I had pet urine stains in my carpet from potty training my puppy and they were removed. He did have to come back a second time as there was still a slight odor, but the second time did the trick! Also he was able to come back within 24 hours of my request for no charge which was super helpful! read more

I just had APT Carpet Cleaners come to my house this past weekend and clean the carpets. The carpet is looking great, but what I really value and appreciated in their visit was their amazing customer service. Anthony was always easy to reach and responded very quickly. I was able to get in their schedule pretty quickly. That makes all the difference when you are looking for help with your home, and do not want to stress about trying to get a hold of the company. I would definitely recommend this business. read more

Anthony called to let me know when to meet him, and was willing to come on a Sunday- thank you, job well done. Very neat about his work, too- had him clean rugs for a move out, and had just finished cleaning the entire house so not leaving a mess- priceless. read more

I've actually never written a Yelp post before, but I had to write one about APT. I called last week and it took forever just to get a hold of someone. Once I finally got a hold of someone they were very nice and we scheduled for them to come out on Monday 4/25/2016 to provide us a quick estimate on our carpets. The guy said they would be here between 1:30-2:30pm and they never showed up. I never received a phone call or anything from them. I was hoping to use them to clean our carpets for our move out, but now I'm looking for a different company... read more

Anthony could not have been more helpful or professional. He communicated clearly exactly when he would arrive; he made sure he cleaned up all of the water, etc. before he left; he explained the whole process; and he did a fantastic job getting my carpets cleaned. I highly recommend this service. read more

I feel redundant giving APT another 5 star rating, but it is well deserved. They showed up on time, listened to exactly what I wanted done, honestly expressed concern that they may not be able to achieve the results I wanted, and then worked with me to mutually agree on what could be done and how much that would cost. In the process, he recommended a less expensive alternative to the service I originally requested. Although I was very happy with how the carpets looked, they still made a point to say that if they didn't look great after they dried to give them a call and they'd take care of it. I can't remember the last time I was more impressed with the attitude, customer service, and performance of a business. read more

Best results, excellent customer service, good prices and state of the art equipment. I have using them for years. A+

Extremely polite, thorough, and professional. This company is awesome! The cleaner answered all my inane questions and comments. Hire them!

Excellent service, excellent job cleaning the carpet. He carried all of his equipment up to my 3rd floor walk-up without complaint. He also managed to get out all the stains in the carpet from the previous owners that had been there for who knows how long and make it look like new. Very professional and reasonably priced service. I would call again in a heart-beat. read more

Great service. My call was answered promptly and so were my questions. My floor looks clean and fluffy now. Highly recommended!

Excellent customer service! Very thorough on his knowledge of carpet stains, cleaners, and how to care for your carpet. I had a huge red wine stain and he was very thorough and honest about the stain and he got it out! I highly recommend. read more

Anthony was great! On time, friendly, and the rotary vacuum did a fabulous job! I highly recommend them!

I used APT Carpet Cleaners today and was extremely pleased with the service. Our apartment needed a serious cleaning to resolve an issue with the current management that was left by old tenants. Anthony provided a call to indicate that he was on his way and showed up at the time that we had set. He's a very genuine, sincere guy and was extremely honest with me about which options to choose from. He ended up doing a fantastic job that picked up stains I thought would never come out. It's also important to mention that the pricing from APT Carpet Cleaners is very fair. I really appreciate Anthony's help today and I wish there were more genuine people out there like him. 5 stars for sure. read more

I had such a great experience with them! I booked only a few days out and they consulted me on the cleaning on my one room and carpet. You could tell he wasn't out to just make another dollar, he genuinely has your best interests in mind. They were flexible with my crazy work schedule, called me 30min before as requested, showed up promptly on time, and were in and out in way less than an hour. I have a black lab who sheds and you would have never known after the cleaning - the carpet looked amazing! I would highly, highly recommend!! My only piece of feedback would be to reconsider the $125 min purchase. For only having one bedroom cleaned, it seemed a little step, but it did look great after. Thanks again!! read more