Alex Shih of National Blinds helped me with a complex installation of Somfy curtain track in Blindspace Tracktrim purchased from another vendor. He was knowledgeable and diligent. I wish I had done the whole project with Alex. It would have saved us from a lot of headache. read more

Consistently outstanding value, quality and service spanning almost 20 years! I first bought large, remote-controlled motorized shades from National Blinds in 2004: 12' wide and 9' high, as well as a smaller manual set, which were still going strong in 2020 when I removed them for a remodel (and was even able to sell on Craigslist!) Yvonne helped me back in 2005 and was just an amazing sales professional and customer advocate, and luckily for me she was still there in 2021 when I needed new blinds. I shopped around a little and I'm quite certain the pricing is very competitive even without the great service, which is priceless, of course. Once again Yvonne bent over backwards to provide such outstanding service, making many home visits to measure and provide recommendations etc. She's always responsive and helpful. Equally her crew, led by Carlos, did an amazing job each time they came to install. The new blinds are even better than the old ones, they operate perfectly and look amazing. Note, I'm posting this at the Novato and SF locations since Yvonne works out of both. read more

The string broke on my 8foot-by-8foot honeycomb shade that covers my large living room window. Previous repairs to this shade were done by another blind/shade business which was not pleasant to work with. I called National Blinds hoping they could help. And help they did! Abby answered my call and helped me through the process of scheduling, pricing and the type of shade I had. She was very patient as I was a little muddled having the shade break during the holiday and dealing with new year setup. Carlos arrived as scheduled - both to take down the shade and then the return to put the shade back up. He was quick, careful and courteous. I really recommend National Blinds! It is so nice to have a business that knows what they are doing and provide great, courteous service! Brenda read more

A different provider had installed several sets of Hunter Douglas blinds with wand and cord control, which failed after four months. When we repeatedly called the original provider, they never even replied. We found National Blinds online and they were fabulous in not only advising us that we should have motorized remote controls (due to the heaviness of blackout shades) but also in getting the blinds replaced by Hunter Douglas. They saved us money, communicated well, got back to us quickly every step of the way, and were super-helpful. Abby was particularly fantastic. We highly recommend National Blinds! read more

I had this simple 3 Day Blinds...blind in my office with a frayed pull cord that wouldn't raise or lower the blinds evenly...so I just zip tied it up and dealt with it thinking it would be a hassle to fix. Recently I ran another internet search to see if I could find a place to have it repaired locally and low and behold. I found National Blinds. They were very friendly and fixed me up in no time. Wish I had found them sooner. I definitely recommend them! Thank you! read more

I was in dire straights trying to find someone to install a clutch system to a roman shade I had made for a client. I did not do this kind of shade so I really needed help. After hours calling various companies who would be willing to take on this project, I finally found and spoke to Yvonne at National Blinds. When she said they could do this for me I was thrilled! I so appreciate the help with this and I am sure the client will be pleased. Everyone at National Blinds could not have been more helpful and efficient. Thank you so much. Lorraine O. Soft Interiors by Lorraine read more

Very bad service from the owners, prices are way to high for the material. Do not recommend

Please read the other reviews ( several ) focused on Abigail - her rude behavior and her absence of customer service skills. I also URGE you to consider getting quotes from other companies before considering doing business with national Blinds. I would URGE Abigale to consider professional help to learn how to control her rude, condescending behavior. read more

I had three cellular shades with broken chords. I brought them to National Blinds, and they were repaired in 24 hrs! I had excellent service, and I will be a return customer. read more

As a Contractor who develops the built home, I've been involved with several projects where clients have chosen National Blinds and were satisfied with their pricing, work, manner and results. Israel the owner of National Blinds has a good crew that can work on residential & commercial projects Israel, the owner does not over-promise, is reliable, honest, competent and competitively priced project on schedule and on budget which many contractors claim but few deliver Sincerely, Gary Cohen Golden Restoration and Construction ,Inc. read more

I sought out Hunter Douglas to repair a cord on the honeycomb blackout shades that I had installed less than 2 years ago. It turns out they are NOT Hunter Douglas shades, but Abigail (the owner) and her co-worker were willing to explore having the repairs done for me. Additionally, they pointed out what was wrong with the item and that explained exactly why the cord had broken. I mentioned who the installer was-and immediately they knew him. He had a new phone number from the one I had used before. While standing in their store, I called him and he's going to do the repair for me. The two ladies in the store are delightful, pleasant, and very helpful. National Blinds in Novato will be my "go to" store for any future needs I have for window coverings! Rather than keep the job themselves, they were able to connect me with the original installer. They're very trustworthy! read more

We called National Blinds for help with warranty work on Hunter Douglas Silhouette shades. Carlos was very responsive. He came in the day after we called and was able to do the repairs on site. He was professional, courteous, and punctual. We highly recommend National Bliinds of Novato. Suzanne B. read more

Had Gabrielle from National Blinds here today to install one drape at the end of a very long process that was six shades and four drapes with repeated problems (not with National Blinds). Unfortunately the drape was ordered too short as the designer didn't account for (didn't know) that the corner hardware bracket only dropped half as far from the ceiling as the straight brackets (also mounted to the ceiling). This causes the drape to be too short and no amount of changing the pins or fiddling with the hardware brought us to a solution today. However, Gabrielle was patient and helped do it all and attempted a couple of different solutions. His help was very appreciated. read more

I just had the worst experience with Abigail at this location. She is rude and very condescending. She has no customer service skills. I will never recommend any of my friends, clients or family to this business. read more

I made an appointment two weeks ago. I stayed home from work. After no none showed up, I called them. After waiting for 5 minutes to have someone answer the phone, I was told that they had canceled and left me a voicemail this morning to let me know. They did not. I will not use them again. They are obviously not hungry for business. read more

I made an appointment with Israel, the owner, to come to my home at 10:00 a.m. on my one day off from work to look at replacing a Hunter Douglas Vertiglide shade. When the day came, no one showed up. At 10:30 a.m. I phoned the office and they told me he was on his way. Two hours later and still no one. I phoned the office again and they did not know what had happened. So I told them to forget it, I would call another company. I had many other things to do that day and wasted over 2 hours waiting for someone that never showed up. I never received a phone call back explaining what happened or apologizing. Forget this company! read more

I am extremely pleased with the workmanship done on the blinds; however, beware of the feisty female in the front office who degrades senior citizens like they do not understand basic math. read more

I was very impressed with the service, the product and the process. Israel, the owner of Nati'l Blinds, came to my home many times and worked with me until I found just what I wanted within my budget beating the competitors prices. From the time I placed my order to the installation was about one week. He offered to install temporary shades until the permenant ones arrived and was very attentive throughout the process. He came to approve the job after the installation to be certain we were happy. You don't have to look any further, National Blinds and Israel is the place to go for quality, service and price. read more

I have 23 year old blinds & 2 had broken strings. A blind repair business in Petaluma did not respond to my e-mail, so I ended up at National Blinds in Novato. They estimated 5 days to repair but had them back to me in 2. Excellent, polite service from the 2 women in the front office. read more