We had a 20-foot automatic awning installed today by Sun Blinds. The blind extends over our back deck. The fabric is from Sunbrella. The arms supporting the blinds are driven by a remotely controlled motor that runs quietly and smoothly. We contacted SunBlinds initially through Costco, which is giving us 20% back on the total. Our interactions with the Sunblinds people have been great, from the rep who came out to our house for the quote to the installation crew led by Hunter. Hunter and his assistant did an excellent job on the installation and Hunter took the time to explain how to use all the features with very useful tips on using the blinds. The installed awning works perfectly, and we are thrilled to finally be able to sit comfortably on our south-facing deck during the midday sun. Overall, a 5-star experience. We heartily recommend Sun Blinds and will use them again if we need blinds in the future. read more

Installers arrives on time. They perform fast installation with good quality. The awning is as expected.

I was interested in purchasing sun shades for my condo, and Costco and SunBlind.US assigned Jason Williamson to walk my wife and I through the various product and price options. At no point did we feel pressured by a hard sell--only well-informed guidance and hands-on demonstrations of the products' thermal performance, colors, opacity levels, and solar power option. Jason helped us prioritize our needs and identify the right product and options for our home. As a condo owner, I was especially concerned about navigating my homeowners association's requirements and approval process. Jason assured me that SunBlind.US regularly works with HOAs and would partner closely with us to ensure everything would "pass muster." We were also assigned a project manager, Jessica Snyder, who was instrumental in helping us through the HOA process. From color samples and fire-retardant certifications to liability and auto insurance certificates, everything was provided promptly and professionally, allowing me to submit my HOA packet successfully on the first attempt. Outstanding work. In addition to Jessica's excellent project management, Jason provided thoughtful follow-up and strong advocacy to ensure the installation was completed perfectly. Visitors to our condo frequently compliment our SunSetter Easy Shades, especially the solar-powered option and remote operation. I was extremely pleased with how Costco and SunBlind.US worked together in a completely seamless fashion. Excellent communications and follow up to ensure our complete satisfaction. From a value standpoint, the shades provide excellent thermal protection without sacrificing our view--exactly as demonstrated during the sales process. The Costco cash card and Costco CitiBank Visa discounts were also processed exactly as advertised. Overall, I highly recommend SunBlind.US and sincerely thank Jason and Jessica for their product expertise and outstanding customer service.. read more

Alvin did a fantastic job installing our blinds. He was fast and did everything correctly. He's incredibly efficient and professional. We love our new blinds and are sleeping so much better because of them. Great job Alvin and London! read more

I got new vertical blinds installed at my home, and the designer London was fantastic! My living room looks much better now :). read more

Sun Blinds US - Vertical blinds. - Shades & Blinds Near Me

Alvin was fantastic. He showed up on time, installed the blind and left us completely satisfied!

We are absolutely thrilled with our new shutters! From start to finish, the service was impeccable. The technician was prompt, highly professional, and handled the installation with great care. Our living room has been completely transformed--it looks so much brighter and more elegant. A huge thank you to the entire team for a stellar experience! read more

Sun Blinds US - Beautiful shutters - Shades & Blinds Near Me

The installers Alvin and Chris did a pretty good job with efficient installation. The technical skills are good to resolve customer's questions. read more

The entire process went smoothly. Jason explained the options and provided an appealing quote. Pablo and Christopher did the installation perfectly and super fast read more

From the beginning of my call with Sun Blinds sales design consultant, Khalid Asefi, I experienced a company who cared about me. Sun Blinds is a company that contracts with Costco. Khalid really was very knowledgeable about the products offered and helped guide me to select what window coverings were best for me. I was assigned a Project Manager, Jessica Snyder, who followed the project through, and an installer, Hunter Smith, who was amazing!! Hunter went above and beyond! I highly recommend their product and services. read more

The installers were very professional and highly competent. Their were respectful. I commend them and will do business with Sun Blind. read more

Our plantation shutters that we ordered through Costco were installed today. Our installer was Hunter Smith with Sun Blinds. Hunter did a great job!! He was very thorough and made sure we were happy! We love the shutters! Thank you Hunter and Sun Blinds! read more

Very professional and clean work. Excellent workmanship, especially by Pablo. Very highly recommended. Location: Pleasanton, CA.

Hunter Smith installed our blinds and shutters last Friday . He was professional and listened to my concerns until I was satisfied with how it turned out. Thank you Hunter!!! read more

We ended up purchasing our Sunsetter Awning through Costco, who uses Sun Blinds. We made the decision during our Design Consultation with their specialist, Jason Williamson. He was an absolute pleasure to have in our home! He took his time, was very informative and shared some history of Sun Blinds. We were happy to know, even thought this was going through Costco, that we were buying from a family owned company. That's important to us, as we are also business owners! We were totally at ease with Jason, and signed that day. All the emails, with several different people, were always answered right away, and we were pleased with the early arrival of our awning. The installation was flawless, on time with 2 hard working young men. The awning is an amazing product, and protects our car every day! So, thank you Jason and everyone at Sun Blinds! read more

Sun Blinds US - Our car under the SunSetter Awning - Shades & Blinds Near Me

They really took care of their customers. My new blinds and shade look beautiful. And the best part was they worked with Costco.

Beautiful blinds on all windows from Sun Blinds. Hunter Smith did an excellent job. Thank you!

We had contacted the business to have exterior blinds installed. The process was easy. The first employee that arrived for the quote was "Khalid." He was very informative. The second employee was "Gary" who also took measurements. Installers "Hunter and Daniel" were next to arrive to install the blinds. "Hunter and Daniel" were very friendly, professional and prompt. I was impressed with the way they wanted to make sure we were happy and satisfied with the install. They had a great eye for detail and took their time. They completed the install and we were very happy. For some reason, a few cables came loose, and they returned to make corrections. Again, they were great and completed the assignment. I would certainly recommend Sun Blinds as a product, but more importantly, I would recommend "Hunter and Daniel" for the install. Thank you guys! Nestor and Sanna Torres read more

Sun Blinds US - The exterior blinds installed. - Shades & Blinds Near Me

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The installers, Hunter and Pablo, did an amazing job installing four electric shades to our 20 foot square pergola. They showed up on time and they worked swiftly and efficiently. Everything they did was very precise including ensuring that each shade was equal distance from the ground and each one functioned properly. After the installation was completed, they took their time to show me how to use the remote control. Five stars to these amazing installers. read more

Sun Blinds did a wonderful job from start to finish. they came to our home with different samples and colors of blinds/shades for us to choose from. The installation team was quick and efficient. Overall experience was top notch. We will definitely go through them for the rest of our window treatments! read more

Most of these reviews that are 4 or 5 stars are long time ago. My initial experience was acceptable with Gary. Got the quote paid and installed. I installed motorized blinds and paid hefty amount. 2 yrs later one of the blinds frayed due to sunlight. Gary gave me estimate of about 1/3 the price of my whole house blinds. Ridiculous. Next thing u know they use automate app for power blinds and it's a piece of junk. App was glitch. Not fully compatible with Alexa in just 6 months as their app never updated. Now comes the frustrating part. Since basic functions were still OK and blinds were working with remote I kept quiet. Kept using frail blind because even after the quote the company is just non responsive including Gary. Multiple calls unanswered no reply back on texts. Now it's even worse. Their old hub which was outdated in 6 months technically they should have given me upgraded one - even to this date after more than 5 yrs of follow up asking for estimate even though it should not be my responsibility - Gary or sun blinds as company does not even respond. Last shot I called another phone number on their website and now I am waiting for a week when they said someone will call back tomorrow lol it's a joke. Long story short - if they charge u less money and you are getting regular blinds you might be OK. Motorized one is not something I would be comfortable to hand them thousands of dollars and product can't work how it needs to be or customer service is next to 0. Sun blinds or Gary - I guess I waited years for to post this true log term review about you and the company. I feel bad I recommended them to so many of my friends. No more. read more

Exceptional Service - Above and Beyond! I recently had blackout blinds installed for my baby's nursery and 2 other bedrooms, and I cannot say enough good things about this company's service. What started as a standard installation turned into an incredible display of customer care and problem-solving. While the blinds were installed quickly and professionally, we discovered that light was still coming in around the edges - a real concern for a new mom trying to create the perfect sleep environment for her baby. Rather than considering the job "done," the installers took the initiative to work with me on finding solutions. They spent extra time brainstorming and implementing a temporary fix to block the light gaps. Not only did they solve the immediate problem, but they also developed a plan for a more permanent solution and will be returning to complete the installation. Hunter's level of dedication to getting it right, especially understanding how important a dark room is for a baby's sleep, shows that SunBlinds truly listens to their customers' needs. It's rare to find a company that goes this far above and beyond standard service. From London's patient guidance during the design process to Hunter's exceptional service during installation, I'm thoroughly impressed and would highly recommend Sun Blinds to ANYONE looking for window coverings. Their commitment to customer satisfaction throughout THE ENTIRE PROCESS is genuinely outstanding. Standout qualities: Problem-solving, customer-focused, goes above and beyond, excellent follow-up read more

Khalid was very helpful. He spent time explaining everything to me. He helped me pick the right shutter and details for my needs. He patiently helped me with the online portion making it less intimidating. So professional and kind. read more

We had originally purchased Dexter; Graber and glass slider door blinds back in 2021 and were pleased with the service; selection and installation. The pricing was competitive to other quotation. We upgraded our windows which changed window size and thus had to replace the Dexter Blinds, which are perfect for reducing light coming in, allowing light to come in, while maintaining privacy from outside in which you can't see in but can see out. Seamless service. Would recommend. read more

I went through the Costco program to install an awning. My salesman Steve Mackinnon was so easy to work with! No pressure he made sure I got exactly what I wanted the same was true of the gentleman who did the pre-installed measurements. Both were early for the appointments and were extremely helpful. The product came in early and was professional installed! The installers were also early!!! This was the easiest installation I've ever had done ! Thank you for my beautiful awning! Thank you also to Tiana for keeping me informed! read more

We had a great experience ordering our retractable awning from Sun Blinds. Khalid was awesome, very knowledgeable, professional and personable. He helped guide us to the best options for our space. We never felt pressured. All appointments were on time and communications were great. We were assigned a project manager, Jessica, who stayed connected through the completion of the job. Khalid also called after completion to check in and make sure we were satisfied. Great customer service! read more

We had cellular horizontal and vertical blinds installed in our home. The entire project went smoothly. The process started with Sabrina coming to my home with a large selection of samples. She was great in advising what would best for our home and needs. The installers did an excellent job!They were professional, friendly, knowledgeable, and skilled. They performed the job neatly and efficiently. Lastly, Jessica (Project Manager) did a great job in keeping me updated on everything. The blinds look so nice; giving our home a much needed update!!! Thank you SunBlinds!!! read more

With the stress of moving, I thought that Sun Blinds would be able to give me a hassle-free experience with all of their glowing reviews. I understand that hiccups happen, but I think all of the chaos could've been mitigated with proper communication and more attention to detail. You can look at my review history and know that I really don't like to give low rating reviews especially for extremely personal services like this one. However, this entire experience was like Murphy's Law, and I hope Sun Blinds can take this review into consideration to provide future clients with a more seamless experience. 1. Didn't bring the samples I asked for I knew I wanted a mix of blinds and curtains which was relayed in my initial communication to them. However, the day of our appointment, they only brought blinds, stating they couldn't fit curtains in their car and they would have to bring it on a different day. I wouldn't have had an issue with this if they set expectations from the start rather than feeling blindsided during the appointment (knowing that I'd have to take another day off work just to look at the curtain samples). 2. Quoted incorrectly They measured two rooms for curtains, but when they sent me the quote, they decided to quote exclusively for blinds. I really just didn't want to deal with the curtains anymore at this point, so I had them remove the window treatments completely from the two rooms and I ended up buying and installing curtains myself. 3. Ordered the wrong size blind While they were installing, they realized one of the blinds were too large and wouldn't fit the designated window. They had to schedule another appointment to install the last blind which took another 3-weeks to order the correct size. They got the sizing wrong even though they came two separate times to measure the windows (they had a second appointment just to double check the initial measurements they had). 4. Installed the wrong fabric for 5 curtains When checking the curtains during installation, I noticed they installed the same fabric throughout the house even though I was quoted and charged for 5 blackout curtains in the Primary Bedroom. Since they were already installed, I said they could just leave it since I didn't want to wait another month for the correct fabric to be made. Now, I regret not asking for the correct ones since the ones they installed hardly blocks any light in the bedroom (light filtering fabric rather than blackout). 5. Wrong valence option They installed Contour valences for all the windows, rather than the Flat valence option that I picked. I don't like the rounded look so I made sure to pick the Flat valences for a flush look. I was disappointed when they didn't say anything and just installed the contour ones. You can see in my attached photo what I mean (they're rounded and extremely bulky, vs what I told them I wanted) 6. Unorganized They confirmed the reinstallation appointment time for the replacement blind, and the day before my appointment, they asked for my availabilities to schedule an appointment. When I saw the text message, I wasn't even surprised. It's not a big deal, but was just another instance where they seemed completely disorganized. After I told them I had an appointment already, they apologized mentioning that they see the scheduled appointment. Overall, they're very nice people, but just extremely chaotic which causes a lot of unnecessary trouble. Though, I do have to commend the installers. They were extremely respectful, hardworking, and showed us how to use the motorized blinds. read more

Sun Blinds US - The valence is extremely bulky, and not flat/flush like they said they could do. - Shades & Blinds Near Me

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This is my second time purchasing window treatments through Sunblinds. I worked with a young man named Khalid. He was extremely professional and took time to walk us through what would work best for us. He was informative, polite, and not pushy. Communication from start to finish was great. We went with cellular shades and we love it! Would recommend. read more

Hunter was our installer. He was on time, did an excellent job and a very nice person.

Price is cheaper compared to others. Customer service is non existent. So much confusion at the front desk. These ladies barely do the minimum work, unorganized with the orders, careless and indifferent. I have to beg the upper manager to finalize the installation. So many mistakes. Nevertheless; this company finally fixed their "numerous" mistakes. I asked the specific person to install the last blinds. They honor it. Five star to Miguel. If you order from this company-ask Miguel to complete the job. He is calm, confident and work fast. The rest of the teams are clueless. read more

Sun Blinds US - Miguel is programming the motorized blinds. - Shades & Blinds Near Me

Do not tell a customer that you cannot give an even a rough quote without knowing the customer's personal data. Not a trustworthy business.

Khalid helped us with the purchase process of our awning. He was extremely helpful, knowledgeable and responsive. Couldn't have been better. Highly recommended! read more

As the Costco contracted installer, Sun Blinds just installed a new Sunsetter awning and did a wonderful job. Hunter and his colleague were extremely accommodating and personable. Great experience and great result! read more

Excellent customer service from beginning to end! Knowledgeable and professional! Highly recommend

Everyone from the sales rep to the project manager to the installation guys were professional, friendly and knowledgeable. The sales rep and installers were either on time or early to my house. I like that they respected my time. The shades are doing their job. I love the functionality and no cords. I opted for the battery-powered shades and don't regret that extra cost. read more

Gary, Pablo, and Sun Blinds team provided nothing short of outstanding customer service. I would not recommend buying such a large (approx 10 feet wide) blind unless you are okay with waves in the materials. But, for smaller size blinds, I would think that would not be a problem. But as far as Sun Blinds (Gary and Pablo - installers) were exemplary in their professionalism and their hard work. Their sales rep, Khalid, was also excellent. He was very friendly (not pushy at all) and knowledgeable about the product, he answered all my follow up questions promptly, as well. I received friendly and professional communications as far as installation scheduling and status, as well. read more

Sun Blinds US - This screen is about 10 feet wide. It does the job, but I was expecting a shade that did not have any waves in it. Too wide = waves. - Shades & Blinds Near Me

We chose sun blinds because we saw their work at our cousin's house and also the wonderful reviews on yelp. Unfortunately we didn't have a good experience. Sunny was our consultant and we clearly mentioned we didn't want any gaps in our blackout shades. He seemed highly knowledgeable and recommended two shades with a small split for our master bedroom otherwise the shades would be too heavy. We went ahead with his expert suggestion. First issue popped up when the manufacturer had stopped the color we chose and was going to send out a new album. We didn't hear from sun blinds regarding when the new album was coming. We had to call them every time they missed the appointment. The installation and the installer was good but that is when we realized the gap between the shades in the master bedroom was wide and there would be light sweeping in from our patio motion sensor. The irony was we had specifically mentioned the reason for replacing our old blinds was because our neighbors motion sensors penetrated into our house and we wanted a solution. It seemed like we just transferred the problem from one room to the other. When we contacted the company, the response was everyone has different tolerance level to the amount of light and if they had to redo, they would charge us for the whole thing. Also we asked for sensor buttons for the windows but were installed with cords which was not mentioned in their work order too. The cords were replaced but we just gave up on the bedroom shades because we didn't want to go back and forth again. read more

Sun Blinds US - Shades & Blinds Near Me

Miguel and Jon did the installation of blinds at our tri valley home. They were very meticulous in their work, kind and informative. We had a large install so Miguel acted as the lead and really got it done well. They were efficient and communicated well. I would highly recommend Miguel and Jon! Thanks read more

Sun Blinds US - Blinds installed - Shades & Blinds Near Me

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We were connected to Sun Blinds through our order from Costco and have been very pleased with the quality, selection and customer service. There was a manufacturing hiccup with one of our shades and the team at Sun Blinds worked diligently to ensure the problem was resolved to our satisfaction. Our Sun Blinds installer, Pablo was very courteous and went above and beyond to make sure the fix was taken care of accurately and completely. We appreciate the great care and support from this company. read more