Alamo Hartsfield Airport Atlanta was an absolute pleasure to work with; the team members were…read morepleasant, professional, and welcoming from the time I hit the counter to the time I turned my 2025 GMC Sierra in. The truck was clean, tank filled, and a joy to drive. The gas mileage was spectacular, and the truck was extremely easy to drive with all the bells and whistles. I would 100% rent from Alamo again and will be recommending it to everyone

Got a clean car and outstanding service!! Pricing is normal for a rental car... it's all expensive…read moretoday with such inflation :(

At the Lubbock airport we had a line of 20 people and the team led by Kristin Lackey got it DONE…read morewithout breaking a sweat. Seriously the wait was a bit long but they committed clearly and we all knew we were in good hands. Will rent with them next month.

The staff at the Lubbock airport enterprise rental car had my flight information but they left…read moreanyway leaving several passengers stranded without their cars. This is the first time I have this happen, usually i rent with national and they always wait for the last plane to arrive delayed or not.

Take a look at the past reviews. They are horrible for a reason. DO NOT rent from Lubbock…read moreinternational Airport. Very poor service. They will NOT answer the phone either.

I wish I could not leave a single star. Put a $350 hold on my credit card, then said hold would be…read morereleased after midnight the day I returned it. (It didn't). Then they had the audacity to tell to charge my card an extra$100 for rental when I had already paid for rental through Expedia. Never EVER rent from this company. They are scammers

People in this place lie all the time! We have a reservation…read morefor a full size SUV, paid by an insurance company. We called before we go. They said it was ready for pick up (first lie!). So we bring our children to pickup the car. That is why we need a big car. When we arrive, they told us it was not back from a tire shop yet. They told us it will be back in 40 minutes ( second lie!). We need to pickup our daughter in 1h. So we agreed to take a mssibi small suv, which smells like a cow! They told us don't worry, they will call us to switch it back in one hour ( 3rd lie!). They never call! Do not do business with these liars!!! They waste your time and money! They mess up your trip plans!

Came in on a business trip - needed a car right when it opened. The girl who helped was very kind…read moreand helpful. Was in and out in 5 min. Car was very reliable for a drive down to San Angelo and back.

Typical airport, fairly small with just 9 gate and one security check point. Arrived on a Wednesday…read moreevening and sadly all roller carry on bags were checked at the gate in the originating city and were supposed to be picked up on the verbiage upon arrival. Sadly this did not happen and we had to pickup at baggage claim. As frequently travelers know, avoiding baggage claim is the whole reason to take a carryon. So the arrival experience wasn't quite as anticipated Departing flight on a Sunday morning and arrived 2 hr before boarding. Not busy at all, took about 10 min to get through TSA even with an additional bag check. Food court had a few breakfast options and I grabbed the avocado toast and a coffee. Avocado toast had great flavor and toast was hearty enough to hold. Two full slices of toast, and a lot of tater tots and tomatoes. I don't try the tomatoes, sand the tater tots were crispy. Overall decent airport, can't have too high of expectations with the size.

Remember the good ole days when you didn't have to wait 30 min (or more) to get through security at…read morean airport? I LOVE the Lubbock airport! I can go to the ticket counter, get my boarding pass, check my luggage, get through security and walk to my gate in 15 min or less! Yup, it's true. The TSA staff are always friendly, they joke a little with you, the airport is clean and it's always a pleasure to fly in or out in a jiffy.

The person that waited on me was rude and kept trying to tell me that they didn't have anything…read morethat my insurance would pay for. He wanted me to pay at least $2.00 more than what my insurance would pay and I wasn't going to do that. When I did finally get a car the inside windshield had a film on it and hadn't been cleaned the back window hadn't been cleaned. There wasn't any windshield washer fluid in the car. It was just not ready for the next person to use. I will never go back there. I will say that out people appeared to be treated well but I wasn't. I will be turning in a complaint to the corporate office on the gentleman that waited on me.

Second time using these guys. Second time they have helped out when I was in a jam. These people…read moreare quick, friendly and provide fantastic customer service. I used enterprise for years until a bad experience in August. Give them a shot, you won't be disappointed.

This was such a terrible experience!!! We rented a vehicle through Orbitz and it happened to be a…read moreThrifty rental. The terms and conditions are different on the Web sites! DON'T TRY USING A DEBIT CARD IF YOU LIVE IN THE SAME CITY ! Even though it was used to secure the insurance online, the orbitz site said we could, but the thrifty site said there had to be airline tickets invloved. The staff was late, unhelpful, and handed us a set of keys and told us to "find the car" in slot #36. (1/4 mile or more away) They did not offer shuttle service to us even though there was a thrifty shuttle available. I will not be using this rental car service again.