What a rip-off! Stay away at all cost! I knew what my 1st…read morefloor AC unit needed, which was a refill of freon R-22. I also knew it would be expensive because it has been discontinued due to government regulations. Ron Jon charged me $400/lb!!! That sounded extravagantly high, so I decided to check. Most HVAC contractors (I called 3) would not give a price for the freon over the phone. They ALL wanted to send a technician out, for a fee, and the technician would then tell me the cost. What a racket! At last, I found a nice lady at Air Group in Hanover to tell me the 1st LB would be $400, and then each pound after that would be $200/lb. So, for 4 lbs of freon R-22, Ron Jon ripped me off the $600!

We had to replace our AC unit which was 23 years old and had broken down. We decided to go with…read moreRon Jon after getting 3 separate bids as the best value. We were very impressed with the service. Office staff responded to all our calls and messages promptly. They could not do the work on the originally scheduled date but called us a few days in advance to let us know that the equipment received had a defect. They came, promptly on the next scheduled date after confirming multiple times. The installers who came were terrific. Two were trainees but the rest of them had been with the company for many years and all were very happy employees. They worked efficiently and expertly, leaving a working beautifully. We received a paid invoice the next day along with some further instructions. There was no nickel and dime-ing with anything. We would recommend them highly.

We've contracted with Novalis twice: first in 2022 to fully strip and intall new shingles over our…read moreentire roof, and jusy recently to prep our large exterior chimney perimeter for the mason to install a full stone veneer. This company is entirely pleasant to work with, deeply knowlegeable, and meticulous throughout every step. We couldn't be more pleased with Novalis, and recommend them fully. This is the company to use if you really want the work done properly.

I called Novalis to replace the EPDM on the roof of a house we were planning to buy. Things started…read morewell with the owner Jonathan being very helpful during our home buying process and providing an estimate for the work needed, which we used to negotiate a credit from the seller. Once the deal went through, we heard from multiple people that Novalis was the best, so despite their higher price we decided to go with them. We had a beam with some deflection and an old ceiling/roof made of 4" wood wool. The span between the beams was larger than normal since the house was built in the 50s. Jonathan did not see this as an issue. On the day his team was ready to start, Jonathan's father, John (who used to own the company) also showed up to supervise the project. He was uncomfortable starting the project after seeing the deflection in the beam and the span between them. He spoke with his son Jonathan who continued to say it was fine. John pulled me aside and told me I should pause the project until I had a structural engineer come out. I'm really thankful for John's honesty. After taking his advice, the plans for the project changed to include ripping off the entire roof, replacing the sagging beam, adding tongue-and-groove planks for decking, two layers of polyiso insulation, and a new layer of EPDM. John continued to supervise the project and was great to work with. He answered all of my questions and was patient in talking me through the process. The job was done quickly, and the end result looked great. Coming out of winter and into the rainy season, I cleared debris from the drains. Not long after, I heard water pouring off the corner of the roof and hitting the metal downspout. I went up to clear the debris again. This became a frequent routine, as I kept hearing water come over the roof corner. I called Jonathan to come out to discuss the drain, as well as a large wrinkle near the front of the roof that had apparently been there but was now more noticeable after debris had been continuously sitting without proper drainage. I showed him pictures of other flat roof drains being set lower into the roof to allow more water to drain and prevent them from getting clogged so quickly. Jonathan did not see a problem and said any fix to the drain would involve cutting into the membrane, which I should carefully consider. We discussed other alternatives and he said he would get back to me after discussing them with his team. A month went by without Jonathan reaching out. I called Novalis to speak with him and left a message with the front desk. A week went by without a return call. I then contacted the EPDM manufacturer, Johns Manville, and one of their specialists pointed me to a PDF showing a proper drain installation on a low-slope roof. The diagram showed, and the specialist confirmed, that the drain should have been set lower into the roof. I called Novalis two more times to discuss this and what a reasonable solution would be but they never returned my calls. I spoke with two other roofers and showed them pictures to get their opinion on how serious the issue was. They both agreed that the drain was not installed properly but also said that fixing it by cutting into the EPDM could potentially cause more problems. It's a shame that things ended this way since Novalis had my trust and confidence in the beginning. I had a lot of respect for Jonathan's father and even though he was supervising the project, mistakes happen. How you handle those mistakes really says a lot about your character. Jonathan and I could have worked this out. If he had simply stood by his work and offered an extended warranty, it would have gone a long way. Even now with our ten-year warranty, I have no idea if he would honor it. It's clear that whatever reputation Novalis had was built by his father, John.

Gerry Lyness replaced the roof on our large backyard shed/storage building. He was very pleasant to…read moredeal with, his estimate was fair and reasonable and he stuck to the price when the job was complete. He was prompt, courteous and his work is exceptional. We highly recommend Lyness Roofing.

Great service, high quality work for a real value. I would highly recommend…read more for your roofing needs.

They lined my chimney and did a great job. They returned calls and actually did what they said.read more

Excellent service and pricing. Work was done on time as promised and the supervisor, Jose, was…read moreexcellent. I recommend them highly.

Love this company. Arrived on time and were very efficient and polite. We have an older house and…read morethey made sure to be careful on delicate areas. They also pressure washed our patio pavers and had them looking brand new. I highly recommend

Quality Surface provided exceptional service with cleaning our gutters and were very prompt and…read moreresponsive with scheduling an appointment. I highly recommend this company.

We recently called Bertoli to service a bath tub issue. Two maintenance people came and exhibited…read moreabsolutely no idea of what they were doing. In an effort to isolate , what they thought was an additional shut off valve, they proceeded to cut three holes in my ceiling. After not finding what they thought was there they tried to replace the pieces of the ceiling breaking half of them. Needless to say the job was not completed. One week later another maintenance man comes and fixes the issues and wonders why the other two cut my ceiling. He assured us Bertoli would fix the ceilings immediately. The end result is Bertoli office refused to repair any of THEIR damage unless we gave them another $895.00. This company is a disgrace to the township of Rockaway if they can't stand behind their incompetence. UPDATE - it's great to know that Bertoli immediately reached out to us to explain the miscommunication between us and will immediately take care of all issues. I appreciate the Bertoli response once they realized a mistake and poor communication among us was the real issue. Thanks for stepping up to the plate Bertoli.

I was very favorably impressed with the prompt response to our call for an estimate for re-piping…read moreservice and with the knowledge and professionalism of the plumber. This company has a long history of providing plumbing and heating services in the area and provides services at a reasonable cost.

Avoid London Construction Services at all costs. This company not only damaged and disrespected our…read morehome but also displayed a shocking lack of craftsmanship and an utter failure to complete our project. For any who see this and may be in a similar situation, take action before they disappear by reporting them to the New Jersey division of consumer affairs, the BBB and all other applicable state agencies. Nertil Lazellari is the owner and their home improvement licenses are: 13VH08912700 (London Construction Services LLC) and 13VH12706500 for their new popup company London GC LLC. We provided a 50% deposit in Jul, 22 for a project that entailed a roof replacement, new gutters, trim work, a rooftop deck, and a walking bridge. As we were new residents of New Jersey, we were thrilled to undertake this renovation project on our dream home. However, things took a turn for the worse when weeks turned into months, and there was little to no communication regarding permit acquisition or project planning. The trouble began with their masonry work. They inadvertently buried all the electrical wiring that powered our backyard, along with the lake pumps that were essential for our property. This decision, especially considering that these conditions were pre-existing and that I had already paid a deposit for other electrical work, led to a year of ongoing electrical issues, subsequent repairs, and additional costs that inflicted considerable aggravation on my family. The masonry and steps that were installed are crooked, missing veneers, missing mortar and shoddy by any reasonable standard. Following this misstep, they proceeded with the roof replacement in Nov, 22. On the second day of the installation, their PM, Lino, delivered the bad news--a startling cost escalation that should have been accounted for in the original quote. What this company does is initiate a project, dismantle existing structures, and then conveniently "discover" additional problems leaving you no choice but to pay. See other reviews by other customers. After reluctantly providing a deposit for this unexpected roof expense that should have been disclosed upfront, the project resumed. On November 15, 2022, a true catastrophe unfolded--our entire upstairs living space was flooded due to London Construction's negligence. This deluge caused extensive damage to our furniture, which, to this day, we have not been reimbursed for. The workers displayed a shocking level of roughness and carelessness, punching holes through our walls to the point where we could see the sky. They also inflicted severe damage to the flue of our gas fireplace, which remains unaddressed. The roof remains incomplete in several areas, the gutters were never installed, the drip edges missing and a substantial amount of unfinished or shoddy work still requires meditation and additional out of pocket expense. At all times the site was a wreck. Fast forward to the winter of 2023--what should have been a completed project was nowhere near finished. Attempts to communicate through calls and messages into February 2023 either went unanswered or yielded cryptic responses. When work finally resumed at the end of February, the same litany of issues that had plagued the roof and masonry extended to the deck and other projects. The deck is wavy, railings are missing or never started etc.. As of September 2023, London Construction Services has not managed to complete a single aspect of the project we initiated, leaving our home in a significantly worse state than before. What should have been a pleasurable experience for my family has spiraled into an unending nightmare. I am generally reticent to compose negative reviews or disparage individuals in the trades, as the majority of contractors are highly skilled and diligent. However, it is imperative to expose and hold accountable those who engage in unethical practices, as they tarnish the reputation of the entire industry and undermine the hardworking professionals who consistently deliver quality work.

I wish all contractors worked as well and efficiently as this company. They came and gave me a free…read morequote, gave me a estimated start time, have accommodated all my wants (even when they change at the last minute) and most importantly they're always available to speak. I have a pretty tight work schedule so it's important to me that I hire contractors who can I can trust to work independently and these guys are just that. My new pavers look amazing !!

Showed up as scheduled, did the job and the price was fair. Same story with a service call.read more

Excellent service. 10 out of 10. We couldn't be happier with their work. They're professionalism…read moreand work is unmatched. I look forward to using them again. -Joe D.