Had issues with this company the first time they came out, they left our condo in a dusty, dirty mess. I left a negative yelp review initially but decided to retract it and give a positive review after I was directly contacted by the manager by phone. The second service was a freebie due to my displeasure with their first service, I was also promised an industrial, washable air filter at no charge which after 2+ months later, I have yet to receive. I talked to an employee about the filter about a month or so ago who said he'd get to the bottom of it...then never called me back. In the end, I'm forced to repost a negative review again and this one is permanent, I want nothing to do with this company or it's clown car of unprofessional employees. Good riddance, National Duct Cleaning Services! read more

I purchased a Groupon for Air duct cleaning package plus dryer vent cleaning with furnace camera inspection with National Duct Cleaning Services. I live in Houston and called them to make an appointment. When I asked the girl who would be performing the service in Houston because I could not find anything listed for their company here, her reply was "oh we use a few people". She would not give me the name of the service rep's here and I grew suspicious. I called Groupon to state my suspicions and they said there were no complaints about the deal. So I called the girl back at the 800 number and made my appointment. I had to wait 2 months for the appointment and it went beyond the groupon date, but she said they will honor it. On the day of the appointment, "Alex" called and arrived 30 minutes after. He was alone and I thought that was odd as I had always had 2 men come to perform this service. He checked the system in the attic, the intake and pulled a vent off in the downstairs area only. He showed us mold on the vent and said that it mean that I have a mold problem and it when it reaches to the vents that the whole system is contaminated. He said that my vents would need a Sanitizer (listed on rct as SPORICIDIN) and that would cost $378.00. He also recommended an agitation cleaning on all vents to remove the mold and dust after (He said the groupon was to just blow air to remove dust from the system and that would not remove the dead mold.) That total came to $475.00. He stated my groupon was valued at $150 and he could use that price towards the total bill of $853.00. WHAT??? So my husband and I half-heartedly opted for the mold sanitizer and paid ($378-150=) $228. He stated the A/C Unit had to run for 2 hours and nothing can be done to the vents for at least 24 hours. He sprayed through the intake a solution that smelled similar to Simple Green. Had me sign the receipt and left. Never putting the vents back on. After he left, I noticed on the receipt that he hand wrote his company name - V Clean All, company phone 888-407-2577, his name (Alex) and a cell phone number. Yes, he was courteous and prompt...but I had a nagging feeling from the moment he came alone and decided to check online to see about his company. I googled and found http://vcleanall.com/index.html and tried to call the number. It is a bogus number and the contact page is blank. So next I googled his cell phone number 443-600-1042 and another website with his name came up as vGreenClean.com. Then I noticed that this same man (Last name begins with A and a Russian freighter is named the same) had 32 other Domain names listed on: whois.domaintools.com/vgreenclean.com. Ok... now I was feeling foolish. I called information on both companies and the AT&T rep said no such company. I told her my fears of being taken and she said I needed to call the State Attorney Generals office. I called the 800 number for NDCS again and got the same girl I scheduled the appointment with. Again, I asked her how they determine who to use in the Houston area. "I can't tell you that" was her reply. I asked for a manager and she said he was out. I called Groupon first and explained my concerns. He was less than helpful. My last step was to google the "V Clean All" 888 telephone number he listed as the company phone on my receipt. ANOTHER company came up as "FirstProClean.com" and when i clicked on it, THE SAME WEBSITE as the Vcleanall.com came up. It was IDENTICAL. I really believe this was a scam and shame on me for not doing my homework. I hope I can save some of you from the same waste of time and money. Go with a major company if you need your vents cleaned! I will be reporting this as there are too many questionable things behind this company. Oh... and the charge to my bank account was to a company called AMSEL INC, Laurel MD. (and they, too, are here on yelp with reviews much like mine.) read more

If I could give ZERO stats, that is what I would give. Originally bought the Duct Cleaning service through Amazon LOCAL. It took over 1 month to get an appointment for today between 1-4. At noon, I called and confirmed I was on the schedule. At 1, the technician called and said he would be here in 40 minutes. NO SHOW.... At 3:50, I received a call with some BS that the job before me took longer than expected and they would not be out today. I guess I took a day off of work for nothing. NEVER AGAIN!!! I would have thought amazon would do a better job pre-screening their offer vendors. read more

This company is amazingly thorough and professional! The only air duct cleaning service in Las Vegas that is certified.

I purchased the groupon for duct cleaning. Good - they arrived on time The bad- after showing me all the dust in my vent, they said it that the vent vacuuming alone wasn't going to clean them out and that I should really purchase the $250 vent brushing. When I turned them down, they said they'd do it for $100 cash. Can anyone say shady?! I obviously told them no and then felt uncomfortable for the next 45 min with them in my house. On the plus side, I opened a vent after the guys left and it seems pretty clean. read more

Very professional and courteous service. First off, they arrived in the time frame designated. Then Josef talked me through everything they were going to do, making sure I was clear what I was paying for (awesome, since this was my first time with duct cleaning). He even showed me the dust and gunk that was in my vents (quite a bit since they hadn't been cleaned since the place was built 7+ years ago). They didn't rush to finish even though (I believe) the job took longer than planned because of never being cleaned. Josef also went out of his way to make sure the air filter was in properly (the airflow is counter-intuitive). Overall it was a very good experience. If you're wondering why I didn't give them 5 stars, it's because it would have been nice to have received a call the day of the service letting me know an approximate time of arrival. Also, because this was my first time, it would have been nice to know how long the process would take. read more

Not sure where to start because I'm still in shock! Good side they arrived on time & texted me 30 min before to let me know they were on their way. Bad- customer service! As a first time user they should of at least asked the right questions over the phone to determine if I might have needed a deep cleaning or any other services. The crew were friendly & polite but they didn't use shoe covers & walked all through my house in their shoes, they cleaned 1 main return in the wall(that's all my coupon covered), they vacuumed 1 main vent with their big hose. They were here a total of 25-30 min. Offered a deep cleaning at first for $575 then said would do it for $400 after I said no I couldn't do that at this time. Then said he could sanitize for $100. I feel like I really really got duped! Still trying to figure out what happened here.........! read more

Highly disappointed! We had purchased a living social for $39 as we had been looking to get this done for a little while. We called in to schedule our appointment and was told that they would be showing up between 9-11am last Tuesday. My girlfriend took off work to make sure she would be there. No one showed up and we never received a call or text from anyone notifying us that they wouldn't be coming. We called in to figure out what was going on and no one picked up so we left a message. No one called back so we called again and we were told that someone would be contacting us soon to reschedule. A week passed and no one called us. When we called backed, Mary (the only person that picks up their phone) told us that she didn't know why no one had called us back. She pushed the blame onto the company that they were contracting to come out. She also would not give me that company's name. Again, we were told that we would receive a call to reschedule. I called back each day that we did not receive a call back, but no one answered any of these time. Today I called back and when Mary answered she continued to not take any responsibility for what had happened. She constantly cut me off and kept telling me to get a refund on my living social if I wasn't happy. I asked numerous times to speak to a manager or someone higher up and she wouldn't let me speak to anyone else. In a service industry, this is NOT how you treat your customers and is NOT how you earn repeat business. Take responsibility for not doing your job correctly. I highly advise against doing business with this company. read more

this place couldn't keep a scheduled appointment if their lives depended on it - they don't show up the first day then come 3 hours early on the rescheduled day (I wasn't home and wanted to be there when they did their work). Was very rude to my girlfriend during their visit. Did what the Groupon ad specified. The website leads you to believe they use the rotating / vacuum brush throughout the ducts - they only do in the $250 to $300 service, that they began pushing. Otherwise they just push a shop vac in the ducts - I could have done that myself. Someone must have the rotating brush thing for rent somewhere. I'm going to start looking. read more

NDCS came to my home as scheduled to clean my ducts. The the two gentlemen were respectful of my home wearing shoe covers, explaining what they were doing, offering a thorough explanation of what they were able to do within the Amazon Local deal I purchased and then making a recommendation for my ducts which had never been cleaned. They were not too pushy when I declined recommended services and even offered a discount on sanitation treatment. My only complaint was the dirty equipment was set down on my carpet and a few dust bunnies from the vent was left behind as well. Bottom line: Professional workers performed the services I wanted and nothing I didn't. Fair price as well. read more

I bought $69 ($277 value) coupon on 6/24/2013 for complete vent-cleaning package includes cleaning of unlimited supply vents, 1 main duct, and 1 return vent to single furnace under negative pressure, plus dryer vent cleaning and furnace camera inspection of HVAC system and duct work. 7/10/2013 Guys came on time - the only good thing. The workers are totally unprofessional. Do not expect them to wear the shoe covers if you do not ask specifically. They did not inspect my furnace camera. The guy just removed the filter and showed the blower blades full of dust. To clean the blower - $250. They did not clean the dryer line. To clean the dryer line - $100. The new pipes for dryer exhaust will cost less. On the second floor they did not remove the register covers - how nice is it! On a top of everything they broke the night stand in my bedroom. They fixed it - but another sign of "professionalism". The "negative pressure" they claimed is a total BS. They put the Negative Air Machine (big vacuum) outside of my house and run the hose to the very first register vent. Another unprofessional thing - the hose should be connected to the main duct - down to the basement. The hose was very old and break off in many spots and some of them covered with loosing duct tape, some just left open. I do not expect the "negative pressure" to be working at all. Before the guys leave my home, they left me a proposal to "deep clean and brush" my HVAC system for total of $680. Complete scam. Now I failed BBB claim and NDCS promised to return my money and one of the managers/owners should call me. I will update my review with final result. read more

Did the LivingSocial deal and KNEW they would try to upsell - and they didn't disappoint! Didn't take no for an answer - clearly inept and knowing when to NOT interrupt when I'm on a call and repeatedly offering to do more work when they were told no extra work was required. Avoid unless you enjoy the upsell. read more

I purchased a "deal" from another website to have all of my air ducts and dryer vent cleaned. When National Duct Cleaning Services arrived at my home they explained to me that this service that I purchased to "clean all air ducts " would not be enough to actually get my vents clean. I would need to spend an additional $475 (their good deal) to get the air ducts in my small home actually clean. I was told this after they had brought in heavy equipment, unscrewed all of my vents and had blown a fuse. Upon speaking with the manager, he was extremely unprofessional and unaccountable for his own company. I feel that I feel prey to an up sell scam and that I completely wasted my time with this company. read more

I'm glad I only paid $60 through Amazon Local, because I'm left with ducts hardly cleaner than when NDCS got here, in addition to the unpleasant experience of being constantly upsold. Like others, I was told that my ducts were so dirty that I needed to pay another $230 for a "brush" clean. In addition, the deal only included one return - meaning the other returns were left just as dirty as before; if I wanted those cleaned as well, guess what? I could pay them more. The advertised "inspection" was a guy looking at my furnace and telling me it was dirty. So in the end, I guess some dirt was removed from some vents (mostly by a shop-vac, which I could obviously do myself), but overall the system is not much cleaner. The two guys spent probably only thirty or so minutes in my house, and a portion of that was spent trying to upsell me. The funniest part is when he showed me one vent they'd cleaned and then showed me one they hadn't...apparently this was supposed to impress on me how much I needed to pay them to clean the other vent, but instead I had to wonder what I was paying them for in the first place when they were leaving half the system so dirty. It's like paying someone to wash half your car. I really don't know what the point was. And the kicker is that, despite the fact that I paid for a dryer vent cleaning, I was told that they wouldn't clean it because it was on the second floor. So not only did they try to upsell me with horror stories of how filthy everything was - they didn't even do what I'd paid for. Beware the offers for "complete" duct cleaning; in fact, it's only partial and you'll spend the entire unpleasant experience fending off attempts to get more money out of you. I might try another company, or I might say good riddance to what appears to be a service provided only by totally shady companies. read more

DON'T USE THIS COMPANY. just a few reasons why: 1. they shamelessly try to up sell you upon arrival 2. they trample through the home (in and out, in and out) creating unnecessary mess 3. they forget to perform services that they've charged you for 4. they break things and don't feel the need to reimburse you for them the list goes on... read more

SCAM! Do not use this company for duct cleaning. They do not actually clean. At best they vacuumed my registers.

My daughter's allergy doctor recommended checking the air ducts in my home to see if they needed to be cleaned. He said dirty air ducts might be the cause of my daughter's worsening allergy symptoms. I took his advise and I'm happy to report that her symptoms have almost disappeared. I had no idea this type of issue or cleaning service even existed. After asking around I found National Duct Cleaning Services through a relative and I really liked them. They were timely, courteous, and informative. I will surely call them back if I need any of their services and I will recommend them as well. read more

Unfortunately the service started out well and finished horrendously. Workers reeked of cigarettes. Did not tighten screws on vents, left a mess around the vents and didn't vacuum up mess. Left their tools (screwdrivers). Disaster. Stay away. And then tried to tell me I needed some extra deep cleaning for an additional $500. Steer clear! read more

I would not recommend them. I purchased a "Yelp deal" to have my air ducts cleaned. I live in a high rise loft condo with a HVAC system and exposed air duct. When National Duct Cleaning Services arrived the first time, he asked me where the furnace was. I told them I don't have a furnace, it is HVAC system. The young kid barely spoken any English, when I told him I purchased a "Yelp deal", he said that only covered bathroom fan vent cleaning. If I wanted the air duct cleaned, it would be additional $250 air duct brushing. When I turned him down, he said he would do it for $150 cash. It sounded like a scam to me. I told him I did not want the bathroom fan vent cleaned only the air duct and asked to speak to his manager. While I was trying to call the manager on the phone, he started cleaning the master bath fan vent which I previously told him not to do. After several attempts to talk to the manager, I kept getting put on hold then disconnected. The young kid packed up and left, leaving the master bath room a mess with dirt and black lint all over everything. I kept calling the manager and after 5 times, I was finally able to get Ben on the phone. I explain what happen and what I wanted done. He apologized and said he would send another person more experience the next week. He said for the price I paid, It would only include vacuuming, and no brushing. I said that is fine, that is all I wanted. Prior to the next cleaning crew's arrival, I opened the exposed air duct vents covers myself and supplied them with a ladder so they could reach the vents. When the new cleaning crew arrived, they still tried to talk me into air duct brushing for $200 extra. I told them no, just vacuum out the ducts. They did vacuum and left after only working for 10 minutes, again left a mess. I had to put the vent covers back on myself. The service from this company was bad in both appointments and I would not recommend them. The old adage is true; you get what you paid for. In hindsight nothing they did, I could not have done myself. read more

We had purchased a Groupon for this cleaning service and had an appointment for 4:30pm. My husband took the afternoon off to be there and they didn't show up. My husband called and their was no answer. Around 5:30pm we received a phone call telling us (a little on the rude side) that they would be at our house around 6:30pm. That was not acceptable. read more

I have purchased a groupon for this merchant. Had scheduled an appointment back in June and they called me 2 days before the appointment letting me know that the technician is out due to emergency and asked me to reschedule. I rescheduled the appointment to July 21st. I got a call on July 19th with the message that the technician is out on emergency. Sounded fishy to me and I have told them that this is not the service I expected from them and the guy is always out on emergency 2 days before the appointment. I was put on hold for few minutes and the customer service rep came back and told me that there is a miscommunication and the technician is available, but not at the time I have asked which is between 8 and 12 PM. They offered me another slot between 12 and 4 Pm and I accepted after cancelling some of my other appointments. No one showed up for the appointment and I got a call from the technician around 4.30 on Sunday that he is running late. I was literally mad that this is not the service I am expecting. Stay away from this company and save your money. I have asked Groupon to refund my money. I want to give zero ratings for this company, but can't give. read more

I purchased a voucher on Living Social for $49 that was supposed to cover cleaning of all air ducts and they dryer vent. After making an appointment (a month out) they cancelled because the tech who was supposed to come was sick. They don't have other techs? We rescheduled for a Monday between 10-2, they changed it to 4-8 and then showed up at 1...good thing someone was home. My husband was the one at home to deal with them, and wasn't aware of the voucher I had purchased and what it was supposed to cover so they completely scammed him. Told him the same thing it seems they tell everyone - what we purchased doesn't cover the cleaning we need. Tried to charge him an additional $500. When he told them know, they knocked it down to $400. My husband thought that sounded like a better deal and went for it. My recommendation would be to go with another company. Don't purchase these deals on groupon or living social - it seems it's just a way for these companies to get into your house and sell you something more expensive. Such a scam. read more

I was very satisfied with this duct cleaning service. I bought the service through Living Social. They were on time and did a thorough cleaning. The men were very polite and did not leave a mess when they were done. I upgraded to a whole house deep cleaning which was a little more but the owner had no problem matching a competitors coupon. I have 4 dogs and 3 parrots so common sense tells you that a basic cleaning wouldn't do the job. Will recommend to friends and family and will use them in the future. read more

We had a great experience. They were easy to schedule and were very professional. They were very nice and suggested for us to install a UV light, which he came back and installed. Everything was seamless and quick. Will use this company again next time. read more

The coupons offered on various sites are just a way for them to come to your home to upsell you. The service was not very professional, and for the real cleaning service of your vents and ducts, you can get much better service using better equipment from other companies. They will push sanitizer service on you too, and this is not proven to even do anything and can harm your furnace and ducts so don't do it. Go with other companies using that do vent and duct cleaning, they can quote you over the phone and many do not even offer the sanitizer as its not approved. read more

Eric and Salvador were very professional. Arrived early. Eric unscrewed my vents and returns and showed me the video. He expressed concern for my nasty vents and returns (which I'm not proud of). Although I only bought the coupon on Living Social for $49 just for a vacuum of my vents I knew i needed more work done. I took their advice and had everything scrubbed and sanitized. They weren't aggressive on selling me the extras. Once I said no, they understood and moved on with the job. No awkwardness at all. The work took 2 hours to complete. I would use them again. read more

****BEWARE DO NOT USE THIS COMPANY**** I purchased a Living Social voucher for $39 for a vent cleaning, dryer cleaning and furnace inspection. Upon arrival the technician immediately told me that to clean my ducts I would have to pay $200 extra because the voucher I paid for was a basic vacuum service. I told the technician I just wanted the basic service and I didn't want to upgrade. He then told me because I live in a condo I would need to pay an additional $90 for the dryer vents to be cleaned. I sort of understood this because the vents for the dryer do not go straight out of the building like a house. I told him I would pay him $60 for that service and just have him clean the ducts without the $200 upgrade. The technician then said he would go to his van and call "the office" for approval. Well guess what, he returned 2 minutes later telling me that he locked the van keys in the van and could not clean my ducts that the voucher covered. However, he said he could clean the dryer for the additional $60 and I would have to reschedule for the duct work to get cleaned. Well, I wasn't happy and just asked him to leave. I then called the main office number and spoke to a woman that gave me 3 different names over a span of 3 different phone calls. This company is a scam. They get in your residence by making you believe you are getting a cleaning service for a great price. Once they get to you they try and extort another few hundred dollars from you. This service and price was definitely too good to be true. read more

Can I give them zero star? The guy arrived on time, as soon as they get into my house, they said the $39 from livingsocial is only for negative pressure vacuuming, so he said $800 and charge me $400 for the job, asked me check online, and I did, the average cost is $300 plus, we agreed $300 for the job(deep cleaning), although livingsocial coupon said unlimited vent clean, but whatever, they were here, I was home, just did it. I followed them when they cleaned return vents, some of them still missed, when I was downstairs, they were upstairs, and they said they did clean the supply vents, and I did not see it, when I asked them, they said they did, I don't see how they did it, and there are no dust or sign of removal of the vents afterwards. They even cheated in from of me for cleaning my dryer vent after I asked them to do so, the guy climb up my dryer and run the brushes(OK, I did not realize he was not pretending), after they left I climb up the dryer(no room on the side), it should be removed and open the vent to do the brushing. Once I pointed out several of the vents were not cleaned, he said it's ok to miss a few because of not familiar with the house, he even said one of the vents in family room, he did clean from the other side, he really think I am an idiot. And did not put back all of the screws even on the ceiling vents!!! they said they would vacuum afterwards, of course, most of the areas I have to do it myself, They banged the vent covers to push back, and ripped the paints when removing cover, anyway, too much to list, no more livingsocial, no more national duct cleaning services, I had to remind them do not rush out, clam down. Not sure how national duct cleaning works, but this one is from 5418 N kedzie in chicago. be aware followers! read more

Excellent job clean work , I recommend for deep cleaning service. Very professional came on time.

Awful. They came in immediatly cut open the vents-- some of them had been caulked in construction and they took thier exactos and cut the cualk out. This became a problem when they hurried out and did not replace the vents. They turned on their big vaccum and then immediatly told me that each vent would be an additional $35 (I had 19 vents in my 1500 sq ft apt). Then they could do a chemical clean-$150 for toxic or $290 for green chemicals. Then there were other fees. Suddenly my $45 house call was invoiced for $1080. I told them that i could not pay that and he said "make me an offer." He told me that he could call the boss and get approval. I left the room to make a call and he told me that he can do it for $800. I needed them in because of my dryer vent- which was advertised on thier website. He immeidatly told me that the company no longer does dryer vents but that he would do it for cash. I asked them to clean up and leave. They left. Dust everywhere, vent covers dirty, some vents did not get put back in place. They are awful. Do not use them. read more

Keep it simple, ** DO NOT USE THIS COMPANY ** There are many more Air duct company, do some research and don't deal with this company. My mom had to contact ADT afterwards b/c she was scared of the service guy. The guy performed the $49 promo deal that you see at Groupon / Living Social in less than 5 min. and HE was upset with my mom, b/c she wouldn't agree to pay any additional service fee that started at $699, $499... and finally $200, and he even said "You don't even have $200?" This was in Washington, DC location. Beware, DO NOT USE THIS COMPANY!! read more

DO NOT USE THIS COMPANY! I wish there was a "no star" option. We got sucked in with a Living Social deal. The company: - Did not show several times. It took a month between the first appointment and them finally showing up. - I was twice promised that a manager would call me back, never happened. - The technician missed several vents, bent several vents taking them off the wall to clean them, wore his shoes all over the clean carpet, and threw & dragged his nasty duct cleaning snake brush all over the clean carpet. - The technician tried to charge us $504 but ended up lowering it to $300 if we paid in cash. Said there would be no tax if we paid by cash or check. AND ended up charging us for services that were covered under the LivingSocial deal. Our recommendation is to run far from this company and their offers. read more

Highly recommended ! Service was done yesterday to my complete satisfaction, the crew showed up on time and were very professionals. They respond to all my questions and concerns. I ordered the deep cleaning and i'm externally pleased of the service. I would use them again. read more

That one star is too high....do Not ever use this company. They offer a groupon to get you in your house then up charge every thing they do. The guy that came to my house was so convincing he knew what he was doing..I feel this company scammed me and then went to my daughters townhouse and did the same to her. They charged her more than my house and square footage is half of mine...well, 1600$ later ...for 3 hours of work that he quoted me 6 hours. No wonder this company is not a member of the better business bureau . read more

I would give 0 stars if yelp allowed me to! This company is the worst I have ever encountered! The technicians do not use tarp to cover anything and leave PILES of dust and debris in their wake! My couches were covered in dirt and my puppy was left coughing and wheezing upon their departure. They were supposed to take before and after pictures, which they NEVER did! The technician didn't even had a flashlight, and had to borrow one of ours! All this was going on while the other technician (who didn't speak any English) was charging his CELL PHONE on my wall outlet! After calling the company I felt no better about the situation...They were snotty, unapologetic, very unhelpful, and called me a liar about the PILES of dust and debris! I offered to take pictures for them, yet they did not want to see them! Long story short... Save your money (even if you get a deal on Groupon like me) and hire an actual PROFESSIONAL company who knows how to do business! read more

I'd give them a ZERO rating as well if I could. They ought to tell consumers that they subcontract with local providers and which one will be showing up at your home. In my case, the local contractor wasn't nearly as well regarded as NDCS may be in the midwest where they are headquartered and have some influence over how a job is performed. In fact, I even asked NDCS this very question upon scheduling the service, and they said that they did not use other companies. Should the company that sells the Groupons and Living Socials and other internet-service deals for these types of services be the SAME company that provides the service, or should they be expected to have some control or input in how that service is provided? Are those fair assumptions for consumers to make? Before even counting how many ducts there were to clean or how my duct system was configured, NDCS's SUBCONTRACTOR was trying to upsell me on mold reduction services after taking unpersuasive pictures of the condition of my furnace heat exchanger for me to look at using his cell phone. But, when I asked him did he have equipment to measure air quality in my home for evidence of mold, he said he didn't. So how could he know if I have a mold problem? The next day when my HVAC contractor serviced my furnace, he told me that NDCS or whoever it was they sent to fulfill the Groupon hadn't even vacuumed out the duct work to the furnace and paid little attention to the return ducts, which is where most of the bad particles collect. Not surprising for 20 minutes of work using a modified vacuum cleaner disguised as an industrial machine with an oversized hose on it that sucked out a few dustballs from my air supply vents. . read more

On February 26, 2014, I scheduled a duct cleaning service for $49.00 obtained through LIvingSocial.com. First of all the voucher says the name of the company is Fresh Air Duct Services but it was National duct cleaning Services that arrived. The company misrepresented their advertised services by advertising whole house air duct cleaning services at low prices when they did not intend to sell such services at the advertised low prices. They insisted I needed a full deep cleaning since there was construction debris in the ducts and furnace. Since I am a first time homeowner I agreed. They said it would cost $350 which sounded reasonable. They began to work and said I also needed my dryer vent cleaned and an organic sanitation treatment. The total for all their services came out to $960.00. I believe they took advantage of the fact that I have no knowledge of HVAC units and am a single woman. Furthermore, the contractor damaged one of the pipes of my HVAC unit and put duct tape on it and no one do not have anyone HVAC certified to fix this damage. read more

David was professional and friendly, but I was surprised by the upsell. I bought a voucher for $49. But it was just for "Basic Negative Air Pressure." He said $229 dollars to deep clean the supply vent, another $229 to deep clean the return vent and $119 to do "organic sanitation treatment." Over $600? Are you kidding?? Then he talked to his boss and brought it down to $140 to do the organic treatment and deep cleaning the return vents. You were able to bring it down that much? Felt it was shady. Anyway, he took a vacuum to do the cleaning. This is $200 to do that? This is deep cleaning? Then he sprayed something into the return vent and they were done. I'm not sure I'll be going back to this company. Do your research with company (they're on Angie's list too) and read the reviews. read more

I had air duct cleaning at my house several months ago and they did an exceptionally great job on my whole entire house with 2 furnaces. They installed a UV light air cleanser in both my systems for a great price. Two days ago I had called their office about one of the bulbs not turning on and immediately she set me an appointment for the NEXT DAY. Yesterday the friendly crew came and took a look at the unit which just needed the bulb to be changed. When they had left I remembered how happy I was the first time hiring them and felt just as happy the second time (not having to pay a dime, even for traveling fees). The UV light is a wonderful addition to your home and I highly recommend using National duct cleaning services. You most likely won't find any other company with better customer service, efficient and experienced technicians, easy to make- follow up appointments and to add a very great deal that you will be able to afford! They even offer free estimates which was initially what I had setup. read more

These guys will upsell you when they come to your place. The scratched up and dented my floors and damaged my walls and left quickly. I don't notice a difference in terms of air quality or dust. Stay away, some of these people are not professional. read more