I would give them 100 stars if I could. Our east basement wall was badly bowed, the floor was…read moreraising and honestly, it was a miracle it had not caved in. The Real Seal was the only company who felt they could fix it. And they delivered! I can't say enough good things about Patricio, the lead project manager, he was so methodical and smart about each step, making sure the wall was reinforced, making sure they had the right supports in and then ensuring the wall was straight, secured and reinforced. He made sure to answer all our questions, to walk us through the plan for the day and show us what was done at the end. This was not an easy fix, but they came through with a straight, secured wall and I am so grateful to the entire crew! We also had a drain tile, new sump pump and antimicrobial sheeting installed to ensure the wall stays structurally sound.

Very simple. 1-Hired to prevent water in basement…read more 2- spent a fortune to have work done 3-work now complete and water still coming in, now in multiple location 4-instead of admitting a incomplete diagnosis, Real Seal now wanting to charge an equal amount more to do more work Will now just go to competitor as I should have from the beginning

We reached out to Stoyan at ULB-DRY Waterproofing for a second opinion on our water problem in our…read morebasement. His expertise found our problem and an easy solution!! We are so grateful for his excellent knowledge!! Thank you!! Dan Z.

Despite the good reviews, we had a very bad experience with ULB-DRY Waterproofing from the…read morebeginning. The only reason for 2 stars instead of 1 is because Emi (who I was in frequent communication with) was very communicative and helpful, and Omar, who came out for the unnecessary service, was also very kind and knowledgeable. The rest of the experience was terrible. The home we purchased had previous repairs done with ULB, so we reached out to them when we got water in January due to the waterproofing allegedly being under warranty. To start, it took 17 days to receive a call back from Anthony, who was supposed to be contacting us about the leak. I was in frequent communication with Emi, who I will say seemed to be equally as frustrated as I was with the lack of response from Anthony, which I appreciated. When Anthony finally contacted me, he told me not to contact the office anymore, and to only contact him directly. When he came out, it took him a long time to find the cause of our leak. He eventually decided it was due to a crack (that had previously been repaired) and had someone come out in late February to "repair" it. Every time we had significant rain thereafter, we had water in our basement exactly the same as prior to the service. Finally, in July, we had such significant flooding that we needed to rip the carpeting out and dispose of many items. We contacted ULB and, again, it took 10 days and repeated calls for me to receive a call back. We requested someone other than Anthony come out to inspect the property since he had clearly misdiagnosed the problem, and Stoyan came to assess the situation. He came across as hostile and defensive during his visit - he identified the issue was cracks in the masonry on the exterior wall and that was what needed to be repaired. We got those cracks repaired, as was recommended by ULB, and again, the next rain we received tons of water in our basement. At this point, it had been 3 separate visits that were done with ULB telling us what the "problem" was, us repairing those "problems", and water continuing to come into our home without any improvement. We decided we could not trust their diagnostics, at which point we requested a refund. We were told that a refund would not be possible, in part due to the contract being "approved and signed" by us prior to the repairs. We trusted that they correctly diagnosed the problem, which is why we approved the services. Of course if we had the knowledge that this was incorrect, we would not have agreed to an unnecessary service; unfortunately, we are not experts in waterproofing and home leaks, which is why we contracted a service to do so in the first place. At the end of the day we spent money on a clearly unnecessary service, we were told multiple times what the "issue" was and repaired those "issues" as recommended by ULB with no change in leaking, and we will not be receiving a refund due to agreeing to the services they told us were necessary despite no changes in water damages.

Excellent experience. Fixed the two small areas that had seepage and have not had any issues with…read morewater since even with the heavy rainfall

I messaged Ryan about a drainage issue I had with my back outdoor staircase. He helped me…read moretroubleshoot over text and was able to solve the issue for me without even coming out or charging me. I'm very grateful and impressed. Highly recommended.

Petar was great to work with. Very honest and willing to say was work does or doesn't need to be…read moredone. We asked him to give an estimate as part of a second opinion and could not have been more happy. He was willing to say no to things other companies said were needed and that meant a lot. The team and his communication was wonderful and we look forward to having him back out if needed in the future!

Peter is amazing! He helped repair a few areas in our basement and storage room that were leaking…read morein our foundation. We have been bone dry since he fixed the problems. He is very knowledgeable and honest. We will continue to refer him and use his services in the future.

Have been using Superior for years to service my chimneys. They have always been professional with…read morethe highest standards of service. Recently I suffered some damage during a storm and Alan came out for the repair. He was outstanding and I highly recommend this firm.

We continue to use Superior Chimney for all our annual chimney needs and they have always done…read moregreat work. Highly recommended!

Answered my question and recommended a different company that offers a comparable service. Thanks!read more

Fernando did an amazing job installing an outside back door. I purchased the stock door from Home…read moreDepot and they were able to install in one day. Fantastic service and great craftsmanship! Before and after pics included .

Thank you so much. You guys made what could have been a nightmare into a great experience…read more Julian was straightforward and easy to work with on pricing, which I appreciated. No games, just clear communication. Pablo and the crew were excellent. They got right to work, moved fast, and kept everything clean the whole time. You can tell they know exactly what they're doing. They went above and beyond to make sure everything was done properly, not just quickly. We had a foundation crack repaired, a French drain installed, and new underground gutter lines run. Everything looks great and was done the right way with solid materials. What stood out most was how efficient and professional the whole crew was from start to finish. No shortcuts, no mess left behind. Would definitely recommend them if you want the job done right the first time.

Our basement had two areas that leaked after heavy rains. Julian and his team quickly identified…read morethe problems and sent a proposal. Compared to a competitor's proposal, Julian's was more reasonably priced, better planned and didn't involve removing several of our bushes and trees. The work finished quickly and looks great! It was a pleasure working with Julian and his team. I highly recommend them. Thanks!

were very pleased with the work Perma-Seal did to help us with the water that was getting into our…read morebasement after each heavy rainfall. Their tech, Jesse Xidis, did a great job at diagnosing and locating the large crack in the foundation wall where the water was coming through. Jose, our technician, did a great job at repairing the foundation wall and explaining the repair process, and we appreciated his kindness. We are glad that we hired Perma-Seal to help us resolve our water problem. Thank you to the great staff at Perma-Seal!

I've spent almost 20k and my basement still leaks. Trying to get some one out to look at it is like…read morepulling teeth.

The service went well I was quoted a fair price.The tech came and did a good job I will definitely…read morerecommend this company

Ever seal was quick to respond and convenient in scheduling my appointment. The turnaround from…read morequote to repair was also quick.

I reside in an older building which developed numerous masonry issues prior to being converted to a…read morecondo building. STAR has helped to restore the integrity of the structure of our building, section by section. They are highly knowledgeable and skilled. STAR has been able to resolve many very challenging masonry issues. They've been able to use various strategies to work from the upper level of a four-level building. Their prices are very reasonable. Peter and Voytek, the owners are highly professional, communicative and timely. Their jokes and pleasant personalities are added perks!

Star Tuckpointing was recommended to me by a friend, and I'm glad I chose them. They were…read morestraightforward, honest, and fairly priced from start to finish. They took the time to explain exactly what work needed to be done, why it was necessary, and answered all of my questions, including advice on future masonry projects around my property. Communication was excellent, with clear expectations on timing, scope, and duration of the work. Most importantly, the quality of the finished work was outstanding. Highly recommend. 10/10. Peter and Voytek are the absolute best.