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Nationstar Mortgage

1.4 (18 reviews)

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Cenlar - Cenlar logo

Cenlar

(661 reviews)

Normally I have not such nice things to say about THIS company and I don't LoVE the strategy of how…read morethey sold me off to a smaller company JUST like everyone else mentions! BUT when CUSTOMER SERVICE does something RIGHT I CaLL it OUT ! SO here it goes ; I was on the phone with David yesterday ( 2 months ago - I truly wanted to get to sooner but it was stuck in drafts ! ) from Arizona and he was honestly the MOST delightful customer service person I have ever had like ever ! He was also from Jersey and he really put me at ease like immediately and I was kinda feisty at first because of my beginning dilemma ( ) ! I really was incredibly upset and this man spent 55 minutes of his time with me and talking me through my options after I had called Cenlar I don't know how many times over the same DANG mistake that wasn't MINE!!!!! And this time he picked up on like the second ring. It honestly was SUCH a pleasant experience I can't believe it !!! He was so beyond helpful. It was really nice to have a familiar accent and even just not empathy and he's retiring next month !!! Yay congrats Dave !!! But you have a good egg right there CeNLaR !!!!

Would give 0 stars if I could. Quite possibly the worst company on the planet…read more Cenlar was responsible for paying our property taxes from our escrow account. They issued a check and claimed it had been sent to the county tax office. The next thing we knew, we were contacted by the county and informed that our taxes were delinquent and had not been paid. Cenlar assured us they would correct the issue by sending another check, which they did. The problem? They withdrew the funds from our escrow account a second time. They double-charged our escrow, leaving a shortage that has now caused our mortgage payment to increase. Our loan has since been transferred from Cenlar to Onity, and now Cenlar refuses to answer our calls because they no longer service the account. If there is a legitimate explanation, then pick up the phone and talk to us. Otherwise, from our perspective, funds were taken from our escrow account twice and the issue remains unresolved. This situation needs to be made right.

The Dennis Team - Fairway Independent Mortgage Corporation

The Dennis Team - Fairway Independent Mortgage Corporation

(9 reviews)

Working with Dennis and his team was one of the best decisions we made in the home buying process…read more We initially went with another lender and very quickly it proved to be a mistake. Our realtor referred us to Dennis and from the first interaction we knew he was the one we wanted to work with. Being first time home buyers we had a ton of questions and not only were they answered, they were welcomed. In this market, Dennis was able to snag us an unbelievable rate which was crucial for us. After closing, we also got a sweet card and screwdriver kit in the mail which was a nice touch. Dennis' team also followed up with us making sure we received communication about when/where to make our first payment. 10/10 would recommend and will use Dennis and his team in the future.

I recently closed on a mortgage with the Dennis team, and I would recommend them to a friend. What…read moreprompted me to write this review was not the excellent rates or any individual person, though the rates were good and the team is excellent, but rather the overall professionalism of the team. When we were in the process of applying, a team member would reach out to me whenever he or she needed anything, so I was never in the dark about what was going on. Every single team member responded to calls or emails within 15 minutes. There were no surprises at closing, which is great. I had some trouble making the first payment, even though I am pretty tech savvy, and a team member took care of it for me quickly and efficiently.

MortgageCS

MortgageCS

(15 reviews)

We had an excellent experience working with Ben and his team--Alec, Christine, and Shannon. As…read morefirst-time homebuyers relocating from out of state, they made what could have been an overwhelming process feel clear from the very beginning. Ben even spent two hours with us on a Saturday walking through the pre-approval steps and answering all of our questions, which immediately put us at ease. When our timeline unexpectedly shifted after finding our dream home much sooner than planned, Ben and his team moved quickly to get us pre-approved so we could submit a strong offer. Their responsiveness and ability to act fast made a huge difference in the competitive Bucks County market. Throughout the loan approval process, the team made everything incredibly easy to understand. We always knew exactly what we needed to submit or sign, where we were in the process, and what deadlines were coming up. They took the time to explain the rates process--which can be confusing--so we always felt informed. Most importantly, we truly felt they had our best interests at heart and genuinely enjoy helping families buy their homes. We can't recommend MortgageCS enough!

We cannot recommend Ben and the Mortgage CS team highly enough--they were truly incredible. From…read morestart to finish, they were attentive, responsive at every turn, and endlessly patient, always taking the time to explain each step and ensure we fully understood the process. As first-time homebuyers, we went into this experience with some anxiety, but Ben, Alex, and Christine went above and beyond to ease our concerns and guide us with confidence. Their support ultimately helped us purchase our dream home. We were consistently impressed by their availability and responsiveness, especially during moments that required the utmost urgency. They made themselves available at any time, including evenings and weekends, which made an enormous difference. Whether you're a first-time homebuyer or a seasoned pro, we cannot recommend this team highly enough.

Block Financial Resources

Block Financial Resources

(63 reviews)

Flatiron

Five stars for Sean. He is a consummate professional--highly attentive, knowledgeable, and patient…read morefrom mortgage pre-application through closing. His expertise, style, strong relationships with a wide array of lenders, and team orientation (working very smoothly with my real estate agent and lawyer), made the mortgage process easy, securing a great rate for me. Sean's talent and expertise will save you an enormous amount of legwork in NYC's high-speed competitive real estate market. Highly recommend him for anyone looking for top-notch service in NYC.

Sean and Nicole are so kind, professional, and knowledgeable; they had our best interests in mind…read moreand we felt trust in them throughout the entire process. Despite the uncertainty of the current landscape, we were provided with frequent check-ins and guidance. Sean took the time to listen to us and to talk us through everything, and getting all our documents organized and uploaded felt pretty straightforward. Nicole and Sean were always impressively prompt in answering our questions and allaying our anxieties, and managed to get us rates that beat our local banks' by far! Our entire process was virtual, and we'd had little sense of what to expect before working with Sean. With larger institutions, I'd felt like just a number, but Sean really went above and beyond in helping us understand the process, as well as in advising us about how to proceed. Nicole and Sean definitely smoothed a complicated process, and we felt super lucky to work with them! Block has the best rates and the best service, and they really understand the NYC market.

Nationstar Mortgage - mortgagelenders - Updated July 2026

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