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    Nationwide Transport Services

    4.8 (4 reviews)

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    Lyft

    Lyft

    2.0
    (283 reviews)

    Today LYFT driver Gladys picked me up @ Safeway Scottsdale . after an issue with a rude Safeway MGR…read morewho would not assist a Safeway Cashier with a gift card Gladys Lyft Driver was friendly and assisted with my 3 Heavy packages ! The first Lyft driver since I've been in Scottsdale 5 five months that has ASSISTED with packages!!!

    I am a 5 star Lyft customer who had a harrowing experience during and after a trip ordered by my…read moreboyfriend. The driver clearly was confused (I'm not going to say he was impaired, but I can't get that possibility out of my head) and didn't know where was going, went on the wrong freeway, almost got us into two freeway accidents, surged speed and then slowed down several times, and tried to take wrong exits before we yelled at him on three occasions. We finally got out of the car at a stoplight one mile from my place and walked home, shaken. My boyfriend tried to report the problem but Lyft did nothing and instead charged him for the trip -- plus 20 percent tip. He reported it to the police but we did not think to keep the license plate number so other than telling someone about a problem driver out there in Phoenix, there wasn't anything to do. What is the recourse here, other than leaving Lyft? That's a problem as my only other alternative is Waymo and that's operating on a limited basis in select cities. I like that Lyft offers me filters for drivers -- which I now consider valuable considering this complete lack of customer service. In any event, it's not valuable enough for me to stay considering the experience we had last night. It's a real shame that Lyft just lost two customers for being blind to the needs of its customers.

    Uber

    Uber

    2.0
    (421 reviews)

    Stanley, our Uber driver, was amazing. My phone fell out of my pocket in the back seat. My car…read moredealership Mark Mazda reached out to Uber and Stanley found it and brought it to me. God bless you Stanley. We appreciate people like you

    ******DONT USE UBER!!!!!!!!! ****…read more I called Uber customer service to dispute an unknown charge on my account. During the call, the rep requested access to my phone to help me navigate the process. I allowed it and he proceeded to access my bank account and steal $975 from me!! He then attempted to charge my bank account through Uber $500 eight different times within the following hour. I have a bank statement, confirming this. The attempted charges come from Uber. I have contacted Uber on more than 15 occasions since the incident, never getting any real attention whatsoever. Instead, I always get an automated message telling me since the charges did not go through, they are closing the case. And just like that, I am dismissed! There is no getting a hold of a live human at Uber. It's all automated and it's all generic and nobody there cares about my situation. Needless to say, I will never recommend or use this company ever again. Ever. Uber is the most unprofessionally run business I've ever used in my entire life. My advice to anyone considering using Uber is to find a different service. This company is not worth giving your money to. They should be ashamed of themselves. They do not know how to treat their customers. They are unAmerican.

    Yellow Cab Dispatch

    Yellow Cab Dispatch

    1.0
    (2 reviews)

    If you decide to work for them I wouldn't recommend over priced taxis. Bosses always ignoring…read morecalls if you ever have an accident they won't have pitty they will just blame you and try making you feel guilty about it even though they don't know what happened. And one time I had to return the car early because the supervisor kept saying bring it it bring it in or we will pick it up in the middle of a weekly contract. Which is like 600 a week if it wasn't for that insurance company you guys would definitely be out of business.

    One star, because no stars is not an option. Do yourself a great favor and avoid this company. The…read morereceptionist was rude and abrasive (that should have been enough to stop me from proceeding, but sometimes you try to overlook this type of negative behavior). Just to be sure of the pickup location and time, I repeated instructions several times (she did not like that at all and told me so). In any event, we waited for the pick up to the airport to no avail. No one showed up. Calling to determine the reason proved to be a difficult and aggravating experience. For the first several phone calls, could not talk to someone who was willing to help. Eventually, we reached someone who told me that the cab had been sent to the wrong pickup location. It was very late, so we cancelled them and had to drive our own vehicle and use long-term parking at the airport. Incidentally, just as we were pulling into a parking space at the airport garage we received a call from a driver asking if we wanted him to drive to our home location for pickup. Obviously, too late. Had we waited we would have missed our flight. The driver cut the call off before I had the chance to complete the brief conversation - another rude encounter. If you need scheduled pickup, when time is important, find another option. Any other option. The lack of respect and professionalism from this company is absolutely astounding!

    Nationwide Transport Services - movers - Updated August 2026

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