I've been going to Val Vista Vision for years and wouldn't go anywhere else. Dr. Cooley takes time…read moreto explain everything and offers suggestions to keep your eyes healthy. They continually upgrade their equipment and the exam is very thorough. Great staff as well!

Walk in the door and the person at the front immediately acknowledges you as you walk- the folks on…read morethe left in the glasses area, if not busy with others will say hello. All the staff are attentive and they listen. I have a tendency to pick big frames and tint - sometimes, I take my time. I never feel rushed. Both Doctors are great The office and exam areas are clean and are kept sterile to ensure our safety. No hidden fees. I recommend for the whole family

They were great with my toddler when needing to try on glasses for the first time. Very clear on…read morethe plan, working with my child to see what will fit the best and very knowledgeable about how to fit and work with children who need glasses. This whole process was new for us so it was great to have someone easy to work with, ask questions and make sure we find the right fit.

What a total gem! Maureen, Stephen, and Kim were the most kind welcoming people. My 1 year old son…read moreneeded glasses and Kim gave me such valuable and retainable information for pediatric glasses and the whole process of repairing and replacing what might come up with kids his age. I also had to stop by adult side to look at some frames for myself and Maureen was just the sweetest and most knowledgeable lady. She helped me pick out frames that suited my face shape but were also perfect for my personal style too. She and Stephen were soo sweet to my son and paid so much attention to him. I really leave a review but I just loved this place and will only be purchasing my glasses from them.

Dr. Karen Johnson is a competent and caring Optometrist as I saw her for a visit two years ago. On…read moremy second visit today, I didn't make it past the front desk. As I was checking in, an unfriendly front office staff member asked whether I wanted the $39 retinal scan with my eye exam. I did want the scan, but my insurance copay was supposed to be $20, or at least that's what it said in my paperwork. She didn't offer any explanation, didn't offer to call my insurance, or even check with the doctor. She coldly stared at me and waited for my response. I decided I would find another doctor. There was no recovery attempt at all. I see in the Yelp reviews that I am not the only one who feels they weren't treated with respect by the front office staff. I want to update my review. Although I wasn't treated with respect, the information that Eye Concepts received from my insurance company did specify that I could be charged $39. This is in contrast to what my employer states ($20 copay). It wasn't Eye Concepts fault, rather an issue I need to take up with my employer.

This place is awesome. It's personal and not like some chain in a target or whatever. I've been…read moregoing for years. Doc is super cool. I brought in a pair of glasses today that I bought in 2023. I fell asleep in them and they were all bent out of shape. I showed up at 530pm and just walked in. They had them adjusted and perfect in 20 minutes.

This was my first time visiting Eyeglass World and I was impressed! Julia was super knowledgeable…read moreand friendly. I've worn glasses my whole life and she taught me stuff I didn't know - in a short time too. My son had lost his glasses in the lake earlier the day and needed them for work the next day. We showed up an hour before they closed. Julia helped us and didn't seem annoyed at all. We had his prescription, info on the last frames he had purchased and a picture of him. (He wasn't with us as he hadn't gotten home from the lake yet). While the frames we picked weren't exactly what he had, she worked to find ones that were similar shape, right size and in stock so she could have ready for us the next day by 12:00pm. Wow! She will have them ready in less than 24 hours?!?! Fantastic! Thank you Julia for your knowledge and exceptional customer service.

I went in last night to get some nose pads for my mom's glasses. My mom has done medical issues…read moreand was in the hospital when I noticed her glasses were missing the nose pads. I can in just after 6 pm just as they were closing. I have never been there before but she not only installed the nose pads but adjusted the frames straight and tightened down the screws cleaned them and put them in a clear plastic case to protect them. She also offered to make additional adjustments if I brought my mom in to make sure they fit correctly on her.

Avoid this business at all costs! I had billing questions and they did not want to help. The…read moreDr's wife was incredibly under professional, rude and even hung up on me TWICE. I am blown away at the how money hungry this group is, unhelpful and how the WIFE of the doctor would not even help me. I am so blown away at how unprofessional and rude they were that I am out of words. All I can say is FIND ANOTHER EYE CARE CENTER. All they want is money and then will hang up on you when you ask questions about why they invoice so much.

We have been going to Dr. Van Over and Chandler Eye Care for 15 years now…read more Dr. Van Over and the entire staff at Chandler Eye Care are the absolute best in the entire state of Arizona!

Everyone here is amazing. I've been seeing Dr Luce for years (since she was at Target). My wife &…read moredaughters also see Dr Luce. Everyone here is 100% awesome. They're a little pricier than some but you're paying for quality and professionalism. The are all awesome. Oh and have Clay give you some coffee & do a magic trick for you!

I have round glasses where the axis needs to be adjusted perfectly or else I get vertigo/nausea…read more Lenses ended up popping out and these guys took care of it for FREE. Popped them back in for me and in a matter of minutes.

We have been using this LensCrafters for a few years. The staff is very friendly and helpful. There…read moreis so many choices and brands to choose from and even more online if by chance you don't find one in shop. This LensCrafter is definitely worth stopping in

I had broken frames and they switched my lens into new frames so fast - I was in and out in less…read morethan 10 min!

I love everything about this place. The staff the ladies are amazing and sweet. They are welling to…read morehelp no matter what you're there for. They welcome you as soon as you walk in. The new owner WOW I ABSOLUTELY LOVE HIM! He's very nice and thorough with his work. I never had my eyes checked this deep and I totally appreciate him. He explain everything that he was doing. Thank you for hard work and thank you for choosing this career to help others.

Have been coming here for 3 years and had a great experience every time. Judy has made sure my…read moreexperience is exceptional every time. Dr takes great care to listen to my needs without rushing me, and I have a feeling of being well taken care of. I get a pair of regular and a pair of prescription sun glasses every year, and will keep coming back.

Glasses are such a huge part of my personality, so I would like to extend my apologies for being an…read moreAries when I had made it to my appointment, lol. I was two years over due and lucky me - my vision improved (a little bit) but that means I could get new glasses! The staff was AMAZING. They were all amazingly friendly, fun, and do not waste your time. I absolutely adore Dr. Wyman, her personality is always warm and welcoming and she really makes you feel like she remembers you! When I had to choose my new friends, the associate was very helpful. I let them know I am looking for FUN FUNKY and COLORFUL. AND BOY, did they have some very cool frames. Great service, and I highly recommend!

Aker did the right thing and replaced my daughters broken glasses ...it took some time to make that…read morehappen

Well, thanks to Michelle she gets 5 stars, store 3 (that's generous) as we were going to walk out…read moredue to a bad first impression! My husband needed to get glasses and so we came in yesterday around 2:30 PM. There was a man sitting at his desk (literally right when you walk in) bent down rubbing his leg and looked like he was in absolute agony! My husband told him what he was looking for and this man made no effort to communicate or attempt to help us as again he really looked like he was struggling & should have not been in any shape to come to work. As we were looking around there was just one other staff member at her desk (Michelle) already helping another customer. We browsed at frames and I told my husband I was extremely uncomfortable with this man as by this point he was literally laying his head down on the table (see video). It was a shame and sad, but also unprofessional and very concerning! There were a few employees in the back office area so I approached them with our concerns & they said they had gotten numerous complaints already? What? Why didn't he get sent home and how many customers walked out?! We asked if someone else could assist us and Michelle was just finishing up, so she was able to get everything we needed and her customer service was excellent! She saved the day for this review! Michelle was knowledgeable, patient, friendly and kind. She helped get my husband exactly what he needed and gave additional advice for his eyewear. To the management staff. You should not have an employee come in, work, be at his desk in misery! This isn't a good look for your business, how can you even have someone come in to work that can't even function? Advise- this man should get the help he needs and return when he is healthy or go on disability pay until he is stable enough to come back to work.

My husband and I Went in to get lenses for a frame he already had and the older white lady had such…read morean attitude. She spoke to us with a stuck up tone, so stand offish. We left without getting anything done. I recommend you Go somewhere else with nicer customer service.