I absolutely love this company! I've used them for years and they never disappoint. They are very…read morefriendly, great at communication, and very trustworthy. What's great is, I can schedule an appointment even if I'm not home and know everything will be taken care of. They don't leave a mess, they are diligent about cleaning up after themselves. When I need my filters changed and more chemicals I just let them know and they order what's needed and bring it with them. If you have a hot tub and need a good service company, I highly recommend Turnbull!

Shane was knowledgeable and efficient on the hot tub repairs. Also, very willing to answer all…read morequestions and explain things to me. Thx again!

Elbert County pools is ethical , honest and great. Highly recommend Johnny and his crew, they…read morereplaced my liner and concrete bed on my pool first person I call when I have pool needs !

Paid Johnny to install a coverstar pool cover. He completed the installation and thats where the…read moreproblems began. The cover never opened correctly after the install. I asked him to come back and check on the opening of the cover, he said he would and never came back. The next year I called and asked him to check on the cover not opening correctly, he wouldn't come back. Had this problem for a few years until the cover started getting stuck. Again called Johnny and he wouldn't return my calls. I ended up calling arrowhead pool and spa and they came out and helped me get the cover to open. The next year rolled around and again the cover got stuck, this time ripping. I called johnny and he said he would stop by and never did. Called him back and he hung up on me. This guy doesn't know what hes doing, doubt he has insurance because asked him for insurance info and he refused. I had two companys come out and look at the rip and told me the multiple mistakes he made on the initial install. I would call a reputable company even if it takes longer for service. Don't trust this cr**k with your money.

Motor on my hot tub was leaking, went to Spa Palace to buy parts. Joe was great at Spa Palace,…read morecouldn't have fix the problem without him. Thanks Joe!!!!!

Bought both a swim spa and a hot tub from them. 5years later we had a leak develop in the swim spa…read more Called and talked with Abraham and set a date to have it looked at. Waited all day and called to find he forgot to put it in the computer? They came the following week and put together a parts list. 2 months later parts came in and scheduled the repair. I'm waiting the morning of the repair and Abraham calls to cancel because it's too cold? He said the temp has to be above 50 degrees for the PVC cement to set. All weather PVC cement will set down to -15 degrees Fahrenheit. I told them to get the right material for the right situation and don't make me waste another day on this, going on 3 months now. The tech does eventually show up, but still uses the wrong cement even after I asked him point blank to use "all weather". Spa's still leaking. Total incompetence. Thanks Abraham

Purchased our new Hot Tub from Hanson. The experience was very good. Joseph was our sales person…read moreand communicated with us the entire process which was very helpful. Also Brianna and Kyle were excellent. I would highly recommend Hanson Hot Springs Spas. M.L.

Can't say enough good about the Hanson hot tub we bought, but even better is their customer…read moreservice. Josiah helped us pick out an appropriate tub and even came to our house prior to purchase to ensure it would work where we were trying to place it. They were absolutely not high pressure and it took us a few months to actually decide. Josiah would text occasionally to update us on specials but that was it. After installation, if I have had any questions on maintenance, I just call and Josiah immediately answers and patiently walks me through solutions. What a relief. After all, we wanted the hot tub to help us relax and wind down not to have additional responsibility in maintaining. They have made it extremely easy. Across the board, the staff is friendly, responsive and knowledgeable. Kudos to the whole team. Thank you for all you do.

Michael was amazing to deal with. He did a great job for us and even cleaned up someone else's…read moremistakes. Highly recommend him and will use him again in the future. Couldn't ask for a better company to deal with.

Very happy with the service. Competitive price and quality installation. I highly recommend them.read more

Called to have a water leak from outside faucet looked at. He corrected and noticed sub pump was…read morealso leaking. Installed with zero issues and zero hassle. Kept the business card to have on hand for future issues. Totally recommend!!

Installed a master bath shower for me. Good value and workmanship. I recommend Crade for your…read moreneeds. Called on a friday at noon, getting same day service for water heater lines that have corroded and need replaced. Very friendly and respectful. Easy to talk to and relatable.