Absolutely love our nails! The staff is super friendly and very reasonably priced. Highly recommend. read more

Natural Nails - Love them! - Nail Salons Near Me - West Springfield, Massachusetts

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Loved this place. First time here and will be back. Amazing service. Great pricing, hospitality and atmosphere. Looking forward to returning for my fill read more

Natural Nails - Amazing service, pricing, and very accommodating. - Nail Salons Near Me - West Springfield, Massachusetts

I came up from Boston to Springfield and need A pedicure, so I asked the lady @ the desk @ the hotel for A recommendation and she suggested this place. They do A wonderful job! Great pedicure! My boyfriend also got A pedi & mani. Came out great! Friendly staff! Good prices! read more

All of the girls that work at natural nails are GREAT! But the main man at the front desk, not so much. He rushed through my nails. I kept asking for them shorter and he wouldn't listen, continued to mess up such a simple design and didn't bother to wipe the old polish off, shaped them awfully, and got gel on my skin. The next day the corner of one of them broke off and now all of the gel is peeling off of them. They look absolutely awful and I got them done three days ago. Guess I'm gonna have to go away some other $30, but this time somewhere else. I will not be going back. read more

Natural Nails - As you can see, the whole pinky is peeling off, the design looks AWFUL (so much worse on the other hand). Just all around bad - Nail Salons Near Me - West Springfield, Massachusetts

First time I've been here, went in for a full set of gel nails and I left SUPER impressed. I have never walked into a nail salon for the first time and been so happy. Service was fantastic! I was welcomed right in and sat right down where they began my nails. The tech took his time, I told him about one concern after he shaped my nails and he took care of it right away! I would definitely recommend this place to anyone! read more

Update from my last rant: gel nails only lasted me a week, when they always last me at least 2-3 if not more until I decide to peel them off. My thumbs came off by themselves and the rest are chipping. Never recommending this place. read more

Disgusting!!! The nail tech had the nerve to try and use the SAME nail instruments that were just used, and NOT cleaned from the client sitting next to me! They had new, unopened instruments sitting right next to me and she refused to use them. Then when I said something, she gonna spray alcohol on them, wipe them off, and call them "clean". I think not! Then she sprayed cold water all over my legs and wouldn't give me a towel to wipe them off. These people are disgusting! Please don't waste your money!! read more

Was going here for a few months up until New Years when I was in need of a full set of gel SQUARE nails. Not to be rude or any type of disrespectful but if you are in need of a full set of nails DO NOT let the older lady do them. She did not do a good job at all. All my nails were uneven and she didn't even apply the gel polish correctly. It was lumpy and had the air holes in it. I was so upset bc it was New Years week and my nails looked "ratchet". Literally. Obviously, as you get older you may not be as sharp when it comes to your trade. Understandable. But cmon, at least limit this worker's services to not complicated ones. I usually went with this other younger woman who always did a fantastic job with my gel nails, coffin shape was awesome too. But I took a chance with this lady since my regular would've been a long wait Btw, they don't take reservations which is annoying cause you'd have to wait for the person you want and it could be hours... Then, when I asked about payment on my nails, they seen my deep discontent and still made me pay full price. No even a percentage off for the horrible job. They said come back and we'll fix them for you. I came back (still couldn't make an appointment) and they looked at me like I was crazy for asking if I could be taken care of sooner since I was limited with my time. Never went back. The pedicure girl has an attitude at times which my mother has also noted as well. I go to a nail salon that is very close to this one, more pricier, but definitely what you pay for. read more

Natural nails is an awesome place. The people are so warming inviting and friendly.. they offered watered or soda. They also took there time in wanting the best for me and my nails .I ended up walking in with a full set of different size acrylic nails to walking out with my real nails with a layer of mood color changing gel . They even gave me a full massage. Also a card with every twenty dollars you spend after ten stamps a free pedicure. Love it.... read more

I was short on time and had to get gel polish on my natural nails because of lifting, so I tried this place because it was close to my office. They removed gel with a power sander. I asked if they soak them she said she could be this was much fast. She ended up sanding off the whole side of my pinky nail and having to dramatically shorten the whole nail to straighten it out. The price was good, and in the end they look fine (but much shorter than when I went) my grow quickly so no big deal, but I won't go back. read more

This place is just ok. I went for a pedicure ($20) and the woman was a little rough. She made small talk which was fine but I was trying to read a book. They had the door open and there were a ton a flies everywhere. It was pretty hot in there. There was nothing special about this place and I probably wouldn't go back. The head guy/owner seemed very nice and polite. read more

I would give zero stars. I was in a rush, and they were closer than my usual place. I went in with my natural nails that were probably half an inch past the end of my fingers. They cut them so far down that I left looking like I've been biting my nails my whole life. Nails grow back so I'll get over it. But for the next two weeks my nails will look like crap. read more

this nail salon sucks, not only did the guy tech do a horrible job on my nails leaving them thick and gross not making them look coffin shaped at all, he then over charged me for them! he also cut my finger open and when it wouldn't stop bleeding he put super glue on the cut, very unprofessional. read more